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SuspensionPart report

2004 Mercury Monterey Suspension Problems

Complaints
6about this part
Share
2%of 283 total for the year
Median mileage
95,325miles
Trend
Not enough dataFewer than 15 complaints, too few for a reliable trend.

NHTSA recorded 6 complaints about the suspension of the 2004 Mercury Monterey, 2% of the 283 complaints for this model year. Where a mileage was given, the median is 95,325 miles.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“Thursday may 23 2019. Driving down the road and my van just cut off. I was able to restart the van and get into a parking lot. I sat for a bit and tried it again. It started. But I had no power to go forward or reverse the transmission was just gone. Absolutely no warning or anything like this had happened. No service engine light .. I was on a city street. I had just pulled forward from waiting for a red light.”

NHTSA complaint #11210329, filed 2019-05, 92,650 miles

“I have a 2004 Mercury Monterey which I purchased from a dealership in november of 2004 when the van had approximately 7700 miles on it. I have maintained the van. Last night, my teenaged son was driving and the van began pulling hard to the right. My son was nearly home from his job and managed to pull the van into a parking space. The wheels are leaning heavily inward and one (18 month old) tire is buckling. It appears the front axel is breaking. The van is undrivable. I have never received a recall notice for this defect. …”

NHTSA complaint #10360735, filed 2010-10, 110,000 miles

“Front bearing and hub assembly scraping and grinding noise required replacement after 58,000 miles. Could no longer trust extended use of vehicle for fear of catastrophic failure.”

NHTSA complaint #10292849, filed 2009-11, 58,000 miles

“I have a 2004 Mercury Monterey premiere minivan and the tires are goodyear integrity p235/60r16's . The front tires always wore out around 10,000~12,000 miles. Send back to dealer to check. They said nothing wrong with the suspension and they can not help me to replace the tires even my car still under warranty and good year also will not to help me. Both side will not to take care of it and I have to replace new tires every year. What can I do?”

NHTSA complaint #10255188, filed 2009-01

“The contact owns a 2004 Mercury Monterey. The contact stated that both rear wheel wells were severely rusted as well as parts of the vehicle. The contact spoke with the manufacturer and was told that the vehicle would not be repaired because there were too many accumulated miles on the vehicle. The vehicle was not repaired. The current mileage was 184,000 and the failure mileage was unknown.”

NHTSA complaint #10440616, filed 2011-12

Related service bulletins

Suspension: other model years

YearComplaintsShare of year
200511%
200462%

Other parts of the 2004 Mercury Monterey

Transmission and drivetrain
203 complaints
Body and structure
19 complaints
Seats
16 complaints
Electrical system
11 complaints
Vehicle speed control
11 complaints
Fuel system
10 complaints
Brakes
8 complaints
Steering
8 complaints
Engine
7 complaints
Engine cooling
7 complaints
Wheels
7 complaints
Other or unknown
6 complaints

← All problems reported for the 2004 Mercury Monterey

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology