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Transmission and drivetrainPart report

2004 Mercury Monterey Transmission and drivetrain Problems

Complaints
203about this part
Share
72%of 283 total for the year
Median mileage
77,450miles
Trend
FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.

NHTSA recorded 203 complaints about the transmission and drivetrain of the 2004 Mercury Monterey, 72% of the 283 complaints for this model year. Where a mileage was given, the median is 77,450 miles. 1 of these say a crash was involved and 1 a fire, according to the filers. 1 recall campaign on record is filed under a similar system.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“I was driving on the highway when the vehicle started slowing down and the gas pedal did nothing but rev, w/out any acceleration. I towed it to my house and now the transmission will not engage in any of the gears. My problem is a ford recall and they told me it has already been done on my vehicle, what can I do?”

NHTSA complaint #11065961, filed 2018-01, 125,000 miles

“Thursday may 23 2019. Driving down the road and my van just cut off. I was able to restart the van and get into a parking lot. I sat for a bit and tried it again. It started. But I had no power to go forward or reverse the transmission was just gone. Absolutely no warning or anything like this had happened. No service engine light .. I was on a city street. I had just pulled forward from waiting for a red light.”

NHTSA complaint #11210329, filed 2019-05, 92,650 miles

“My vehicle lost engine power while in drive and came to a complete stop in the middle of lanes during rush-hour traffic. Also lost reverse had to be towed. Since the incident, I discovered there was a recall for this exact issue and attempted to resolve directly through ford. I've submitted receipts for services performed and ford is non-responsive to my requests for reimbursement.”

NHTSA complaint #10474079, filed 2012-09, 119,691 miles

“While driving our 2004 Mercury Monterey the transmission quit working right in the middle of the road. I was able to get to the side of the road with out incident. The van only has 78,000 miles on it and would expect more than that on a major component. I'm still making payments on a van that doesn't work. To get it fixed is between $1500 to 2500.”

NHTSA complaint #10313521, filed 2010-02, 78,400 miles

“I have a 2004 Mercury Monterey was driving and all the sudden transmission went out without warning. No warning lights or other shifting problems. Very hazardous. They want 4 to 6000.00 to repair this is definitely a ford problem and should be repaired by them. I could have been killed and my passengers only by the grace of god we weren't.”

NHTSA complaint #10371169, filed 2010-12, 85,000 miles

Related recalls

Related service bulletins

Transmission and drivetrain: other model years

YearComplaintsShare of year
2007457%
20063477%
20059782%
200420372%

Other parts of the 2004 Mercury Monterey

Body and structure
19 complaints
Seats
16 complaints
Electrical system
11 complaints
Vehicle speed control
11 complaints
Fuel system
10 complaints
Brakes
8 complaints
Steering
8 complaints
Engine
7 complaints
Engine cooling
7 complaints
Wheels
7 complaints
Other or unknown
6 complaints
Suspension
6 complaints

← All problems reported for the 2004 Mercury Monterey

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology