1998 Mercury Mystique Seat belts Problems

“Dt: contact' sson seat belt broke during an accident and he was ejected from the car. This happened on 7-7-05. There were no problems with the seat belt prior to the accident. She took pictures of the accident. She took pictures of the seat belt itself. The clip that went into the buckle was missing some of its parts and the buckle was bent. He was hit on the right hand side of the car and totaled the car. He was traveling approx. 30 MPH. He broke his neck, had seven broken ribs and punctured his lung and has a broken collar bone. …”

“The contact stated the front and rear seat belts do not work properly. In order to fasten the belts, they must be untangled before being fasted because the belts do not retract. The material has become damaged as a result of the failure to retract when not in use. The dealership has not been alerted.”

“Horn does not work. Vehicle has been checked by dealer several times. Horn would work intermittently, but currently it has failed completely. The rear seat belts are inoperative. The power steering, alternator, and front brakes failed. The catalytic converter caught on fire.”

“While in frontal impact the driver's air bag did deploy, but the passenger's airbag did not deploy, which did not protect the occupant in this accident. Also, the passenger's seatbelt did hold the occupant, causing the passenger to sustain head injuries. Please provide further information.”

“Consumer was stopped ready to make a left turn and was rearended. Passenger's lap belt was fine, but shoulder belt didn't lock, causing passenger to move forward. Driver's seatbelt acted properly. Dealer didn't have much information to give.”