2011 MINI Cooper Countryman Technical Service Bulletins

122 technical service bulletins (TSBs) are on record for the 2011 MINI Cooper Countryman. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10148212Dec 1, 2014Electrical system, Equipment. Service Action: Bluetooth Software (KISU Data) Update. This Service Action is being released to improve customer satisfaction as we strive to be number 1 in the JD Power Initial Quality Survey (IQS). This new KISU software improves the Bluetooth functionality in our vehicles, and it helps to keep us up-to-date with technology innovation. Please implement the Bluetooth Software Update Service Action. This Service…
• 10148211Dec 1, 2014Equipment, Electrical system. Automated Activation of Navigation System During PDI/QC1. INFORMATION Important: The INITIAL NAV enabling code no longer needs to be pre-ordered through the Parts department! When the vehicle is connected to the diagnostic system ISTA to perform PDI/QC1, the step to activate the navigation system (part of Delete Transport Mode) will automatically request the INITIAL NAV enabling code (VIN-specific) without…
• 10148206Dec 1, 2014Engine cooling, Transmission and drivetrain. Dual Mass Flywheel: Diagnosis and Inspection. INFORMATION The following three criteria must to be checked, evaluated and the resulting findings documented on the repair order prior to replacing a dual-mass flywheel as defective: 1. Total rotational angle at no load condition (with applied torque less then 20 Nm) 2. Secondary plate longitudal axial play 3. Friction surface appearance changes due to thermal overload.
• 10057570Dec 1, 2014Engine cooling. Mini: some vehicles have turbocharger noise and a lack or loss of performance, due to restriction of turbocharger oil supply, resulting in oil starvation and seizing of turbocharger assembly. Model all.
• 10148447Nov 1, 2014Electrical system. iPhone: Connection Failures with iOS 7. There are various connectivity failures with the iPhone using iOS 7. Some examples are listed below: z Call disconnection z Contact List incomplete z General connection failures Apple software iOS 7 and its variants
• 10148441Nov 1, 2014Engine, Electrical system, Equipment. N16 Engine: Oil Leak from Cylinder Head Sealing Plug. An oil leak can develop at a sealing plug located in the cylinder head, just below the vacuum pump. The sealing plug was not tightened sufficiently during production.
• 10148058Sep 1, 2014Electrical system, Visibility (wipers, defrost, mirrors). Automatic Deactivation of Recirculation Mode. The customer states the recirculation display goes out, even though the recirculation button was switched on. CAUSE The automatic recirculation air deactivation feature was introduced in July 2012. Note: If the customer dislikes this feature, it can be deactivated by using the following steps.
• 10148391Aug 1, 2014Engine. N16 Engine: Oil Leak from Cylinder Head Sealing Plug. An oil leak can develop at a sealing plug located in the cylinder head, just below the vacuum pump. CAUSE The sealing plug was not tightened sufficiently during production.
• 10148245Jun 1, 2014Equipment. ?SI M64 01 10 Heating and Air Conditioning June 2014 Technical Service SUBJECT Howling/Rough Running Noise when the A/C Compressor is Engaged. The air conditioning compressor is excessively loud/running rough when the air conditioning system is switched on and the compressor is active. Vibration in the air conditioning suction line (low side).
• 10148358May 1, 2014Equipment. Automatic Deactivation of Recirculation Mode. The customer states the recirculation display goes out, even though the recirculation button was switched on. CAUSE The automatic recirculation air deactivation feature was introduced in July 2012. Note: If the customer dislikes this feature, it can be deactivated by using the following steps.
• 10148349May 1, 2014Brakes, Electrical system. Erroneous "Service due" Message Although Brake Lining Thickness is Above Minimum Specification. The yellow "Service Due" warning message lights up in the instrument cluster, even though the brake pad thickness is more than 4.2mm (above the thickness at which the pad sensor intervenes). The calculated remaining service life for the brake pads (front and/or rear axle) from the CBS data does not match the actual brake…
• 10148346May 1, 2014Engine cooling. N16: Fault 274D Mixture Adaptation Is Stored in the DME. Certain low speed, light-load driving conditions at lower outside temperatures could cause the Service Engine Soon lamp (MIL) to illuminate. The following fault would be stored in the DME: Fault 274D: Mixture adaptation, lower engine speed range (mixture too lean) CAUSE 1. Possible intake/exhaust leaks, or a faulty component as listed in the test plan 2…
• 10148293Apr 1, 2014Equipment, Engine. N16 and N18 Engine Oil Leak. The customer states that a small engine oil leak can be seen from the underside of the engine. CAUSE The internal sealing of the oil pump volume control solenoid valve is compromised, allowing engine oil to leak from the oil pump volume control solenoid.
• 10147990Feb 1, 2014Visibility (wipers, defrost, mirrors), Equipment. Service Action: Replace Both Sun Visors. When opening the sun visor mirror cover, the pivot pins bind. CAUSE The spring tension is too great and weak pivot pins can break.
• 10147959Jan 1, 2014Engine, Electrical system. N16 and N18 Engine: Engine Ventilation Heating Faults Stored in DME Fault Memory After Programming. After reprogramming the vehicle to integration level R056-11-11-503 (ISTA/P P45.1.3.0) or higher, one of the following fault codes are stored in the DME fault memory: Vehicles with N16 engine: * 2F42 Engine ventilation heating, Control The Service Engine Soon lamp is not illuminated.
• 10147958Jan 1, 2014Engine, Electrical system. N16: Fault 274D Mixture Adaptation Is Stored in the DME. Certain low speed, light-load driving conditions at lower outside temperatures could cause the Service Engine Soon lamp (MIL) to illuminate. The following fault would be stored in the DME: ??Fault 274D: Mixture adaptation, lower engine speed range (mixture too lean) CAUSE 1. Possible intake/exhaust leaks, or a faulty component as listed in the test plan 2…
• 10147956Jan 1, 2014Engine, Electrical system. "N16 and N18 Engine Oil Leak. The customer states that a small engine oil leak can be seen from the underside of the engine. CAUSE The internal sealing of the oil pump volume control solenoid valve is compromised, allowing engine oil to leak from the oil pump volume control solenoid. DIAGNOSTIC Below is the procedure for identifying how far the engine oil has migrated inside the engine electrical harness, when this…
• 10044680Jan 1, 2014Engine. Mini: on certain model vehicles, an engine oil leak may occur, due to the compromised oil pump volume control solenoid valve, from the underside of engine. No model years listed. *pe updated 4/19/2013. *kb updated 3/11/14.
• 10150205Nov 1, 2013Brakes. "?SI M34 01 13 November 2013 BrakesTechnical Service This Service Information bulletin supersedes SI 34 01 13 dated October 2013. designates changes to this revision SUBJECT Erroneous ""Service due"" Message Though Brake Lining Thickness Sufficient. The CBS data calculated for the remaining distance of the front and/or rear brake pads does not agree with the actual brake pad thickness.
• 10150203Nov 1, 2013Engine cooling. N16 Engine: FC 2D9B Knock Sensor, Signal Is Stored in the DME. Certain areas of the US experience extremely cold climate conditions during the winter months, which can cause the Service Engine Soon lamp to illuminate while the engine temperature is increasing to full operating temperature. The following fault may be stored in the DME: ??FC 2D9B Knock Sensor, Signal CAUSE Unfavorable DME knock sensor diagnostic at…
• 10150307Oct 1, 2013Body and structure. Creaking/Cracking Noise from the Upper Roof Area. A creaking noise can be heard from the rear roof area when driving on rough roads or uneven surfaces. CAUSE The body shell roof support area, where the C-pillar is joined to the roof, is buckling, creating the noise.
• 10150306Oct 1, 2013Brakes. "Erroneous ""Service due"" Message Though Brake Lining Thickness Sufficient. The CBS data calculated for the remaining distance of the front and/or rear brake pads does not agree with the actual brake pad thickness. The yellow brake lining service due indicator illuminates even though the pad thickness is greater than the minimum wear limit (approximately 3.7 mm); the brake wear sensor has not yet been activated…
• 10150305Oct 1, 2013Wheels. Adjusting Rear Camber. Rear camber cannot be adjusted properly. CAUSE Repair instructions not followed properly
• 10152362Sep 1, 2013Engine cooling. "Service Action: Retrofit of the Engine Coolant Temperature Sensor. Internal corrosion could form in the engine coolant temperature sensor. This corrosion leads to internal bridging of the contacts, which can cause an inaccurate engine temperature reading. This false reading could lead to difficulty in the engine starting and/or a ""Service Engine Soon"" lamp being illuminated."
• 10150241Aug 1, 2013Equipment. Incorrect Customer Relations Telephone Number Is Saved in the Vehicle. The customer is not connected to MINI Customer Relations after dialing the number displayed in the vehicle Kombi or radio. CAUSE During the Pre-Delivery Inspection (PDI), the incorrect telephone number is being written into the vehicle. INFORMATION 1. When performing the PDI test plan, it is extremely important that you select MINI if the ISID…
• 10150239Aug 1, 2013Brakes. Brake Fluid Maintenance Service: 36-Month Interval. The CBS displays the first brake fluid service as a 36-month interval from the date of production, instead of the appropriate 24-month interval.
• 10150237Aug 1, 2013Electrical system. ?N18 Engine: FC 2BF2 Rail Pressure Sensor Is Stored in DME Fault Memory. The customer states that the Service Engine Soon lamp is illuminated and the following fault is stored in the DME: FC 2BF2 Rail pressure sensor, workspace: pressure too high CAUSE A DME calibration error in the fuel pressure diagnostics results in an increased sensitivity.
• 10053604Aug 1, 2013Equipment. Mini: there is a procedural error in the removing and installing or replacing high pressure pump current version that has been replaced with the corrected repair instruction portion for the n14 and n18 engine. Models r55, 56, 57, 58, 59, 60, 61. No model years listed.
• 10150269Jul 1, 2013Electrical system. Intermittent Humming or Buzzing Noise from Speedometer. When the vehicle is decelerating, an intermittent humming or buzzing noise coming from the instrument cluster may be heard when the speedometer needle is between 0 and 12 mph. Hardware error in the instrument cluster
• 10150047Jul 1, 2013Brakes. Brake Fluid Maintenance Service: 36-Month Interval. The coding in these vehicles has the CBS displaying the first brake fluid service as a 36-month interval from the date of production, instead of the appropriate 24-month interval.
• 10150091Jun 1, 2013Electrical system, Equipment. "DWA (Anti-theft Alarm System): False Alarm Is Triggered Intermittently. INFORMATION Parts replacement will not solve the problem if one or more of the conditions described in the situation above caused the alarm to trigger. The sensitivity of the interior ultrasonic sensor cannot be reduced.
• 10150090Jun 1, 2013Equipment, Electrical system. "HAMP2: Stored Radio Stations Deleted After Ignition Off. After ignition off, the stored radio stations (AM/FM and Satellite radio) are no longer available in: * Menu ""PRESETS"" * Preset buttons on the head unit Hardware error in the CHAMP2 head unit"
• 10150087Jun 1, 2013Engine. The customer states that a small engine oil leak can be seen from the underside of the engine. CAUSE The internal sealing of the oil pump volume control solenoid valve is compromised, allowing engine oil to leak from the oil pump volume control solenoid.
• 10149624May 1, 2013Equipment. "Harman Kardon HiFi Amplifier: Audio Output Is Inoperative. The audio output is inoperative, intermittently or permanently. * The display is illuminated * All buttons are working * Fault Code ""0xA1A8 - Device has over temperature"" is stored in the Harman Kardon HiFi amplifier (AMPHH2) Hardware fault in the HiFi amplifier"
• 10149623May 1, 2013Electrical system, Vehicle speed control. "Discharged Battery: Energy Diagnosis Must Be Performed. MINI electrical systems and advancements in vehicle technology have resulted in an increased demand on the vehicle battery. This SI will help the dealer handle ""discharged battery"" complaints. A discharged battery can have various causes, most unrelated to the battery. A failed battery is often the symptom and not the cause.
• 10149622May 1, 2013Electrical system. Change in Thermostat Electrical Connector on Replacement Engine Harness. Vehicles produced from 3/2013 are no longer equipped with an engine coolant thermostat that incorporates the engine coolant temperature sensor (thermostat P/N 11 53 7 647 751). The engine coolant temperature sensor is now an individual component.
• 10149621May 1, 2013Engine. Whistling Noise from the Water Pump Area. A whistling or squealing noise is heard from the engine at idle and/or at higher engine speeds. CAUSE 1. Noise is caused by the water pump. 2. Noise is caused by the friction wheel of the belt tensioner.
• 10149508Apr 1, 2013Equipment. Telephone: Phonebook Does Not Transfer to the Vehicle. The telephone book does not transfer to the vehicle after the pairing process is completed. CAUSE Software error in the head unit
• 10149502Apr 1, 2013Electrical system, Engine. SI M12 02 12 Engine Electrical Systems April 2013 Technical Service . After reprogramming the vehicle to integration level R056-11-11-503 (ISTA/P P45.1.3.0) or higher, one of the following fault codes are stored in the DME fault memory: Vehicles with N16 engine: * 2F42 Engine ventilation heating, Control The Service Engine Soon lamp is not illuminated. Vehicles with N18 engine: * 37DE Engine ventilation, heating…
• 10149501Apr 1, 2013Engine cooling. Service Action: Replace the Coolant Pump. Coolant is leaking from the coolant pump. CAUSE The coolant pump may develop cracks in the plastic housing. These cracks may result in a coolant leak.
• 10149500Apr 1, 2013Engine. Engine Oil Leak. The customer states that a small engine oil leak can be seen from the underside of the engine. CAUSE The internal sealing of the oil pump volume control solenoid valve is compromised, allowing engine oil to leak from the oil pump volume control solenoid.
• 10150148Mar 1, 2013Equipment. Basic SVS: Voice Recognition Inoperative After Programming. After programming the vehicle with ISTA/P 2.48.x, the voice recognition (Basic SVS) is inoperative. NOTE: The Basic SVS only includes voice recognition for phone functions. Error in the coding data of ISTA/P 2.48.x The voice recognition function is unintentionally deactivated.
• 10150147Mar 1, 2013Equipment, Electrical system. "CHAMP2: Stored Radio Stations Deleted After Ignition Off. After ignition off, the stored radio stations (AM/FM and Satellite radio) are no longer available in: * Menu ""PRESETS"" * Preset buttons on the head unit Hardware error in the CHAMP2 head unit"
• 10149469Feb 1, 2013Equipment. Telephone: Phonebook Does Not Transfer to the Vehicle. The telephone book does not transfer to the vehicle after the pairing process is completed. CAUSE Software error in the head unit
• 10149466Feb 1, 2013Visibility (wipers, defrost, mirrors). Service Action: Replace Both Sun Visors. When opening the sun visor mirror cover, the pivot pins bind. The spring tension is too great and weak pivot pins can break.
• 10149465Feb 1, 2013Steering. Noise from Steering Column when Turning or Adjusting Height. A squeaking noise is heard from the area around the steering column when turning or adjusting its height. CAUSE Material contact between the upper steering column bearing inner race and the plastic sleeve
• 10149464Feb 1, 2013Engine cooling. "N16 Engine: FC 2D9B Knock Sensor, Signal Is Stored in the DME. Certain areas of the US experience extremely cold climate conditions during the winter months, which can cause the Service Engine Soon lamp to illuminate while the engine temperature is increasing to full operating temperature.
• 10149332Jan 1, 2013Brakes. Erroneous "Service due" Message Though Brake Lining Thickness Sufficient. The CBS data calculated for the remaining distance of the front and/or rear brake pads does not agree with the actual brake pad thickness. The yellow brake lining service due indicator illuminates even though the pad thickness is greater than the minimum wear limit (approximately 3.7 mm); the brake wear sensor has not yet been activated (from…
• 10149331Jan 1, 2013Brakes. ABS/DSC Control During Light Braking. When driving slowly over uneven road surfaces, there may sometimes be pre-mature ABS application relative to the driving situation with the brake lightly applied. Software in the Dynamic Stability Control unit (DSC)
• 10149330Jan 1, 2013Suspension. Cracking or Popping Noise from Rear Axle. A cracking or popping noise is heard from the rear axle during take-offs or during load reversal. CAUSE Rear axle nut incorrectly torqued

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