2011 MINI Cooper S Clubman Technical Service Bulletins

134 technical service bulletins (TSBs) are on record for the 2011 MINI Cooper S Clubman. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10148211Dec 1, 2014Equipment, Electrical system. Automated Activation of Navigation System During PDI/QC1. INFORMATION Important: The INITIAL NAV enabling code no longer needs to be pre-ordered through the Parts department! When the vehicle is connected to the diagnostic system ISTA to perform PDI/QC1, the step to activate the navigation system (part of Delete Transport Mode) will automatically request the INITIAL NAV enabling code (VIN-specific) without…
• 10148206Dec 1, 2014Engine cooling, Transmission and drivetrain. Dual Mass Flywheel: Diagnosis and Inspection. INFORMATION The following three criteria must to be checked, evaluated and the resulting findings documented on the repair order prior to replacing a dual-mass flywheel as defective: 1. Total rotational angle at no load condition (with applied torque less then 20 Nm) 2. Secondary plate longitudal axial play 3. Friction surface appearance changes due to thermal overload.
• 10057570Dec 1, 2014Engine cooling. Mini: some vehicles have turbocharger noise and a lack or loss of performance, due to restriction of turbocharger oil supply, resulting in oil starvation and seizing of turbocharger assembly. Model all.
• 10148447Nov 1, 2014Electrical system. iPhone: Connection Failures with iOS 7. There are various connectivity failures with the iPhone using iOS 7. Some examples are listed below: z Call disconnection z Contact List incomplete z General connection failures Apple software iOS 7 and its variants
• 10149394Oct 1, 2014Equipment. ISTA Premium Repair Instructions. INFORMATION ISPI NEXT ISTA 3.45 introduces a new concept for displaying repair instructions. The new repair instructions have the following advantages compared to the old style: z All instructions (preliminary and follow-up) needed for the repair are included; hyperlinks are no longer needed. z All special tools needed for the repair can be viewed or printed from one tab in ISTA…
• 10148053Sep 1, 2014Engine, Transmission and drivetrain. Hesitation or Jerking Is Felt When Accelerating Between 3000 - 4000 rpm. A hesitation or jerking is intermittently felt when accelerating under higher loads between 3000 - 4000 rpm. No DME faults are stored. DME software error
• 10148150Jul 1, 2014Engine cooling. Service Action: Retrofit of the Engine Coolant Temperature Sensor. Internal corrosion could form in the engine coolant temperature sensor which is integrated into the thermostat housing (not replaceable). This corrosion leads to internal bridging of the contacts, which can cause an inaccurate engine temperature reading. This false reading could lead to difficulty in the engine starting or a "Service Engine Soon"…
• 10148149Jul 1, 2014Engine cooling. Service Action: Retrofit of the Engine Coolant Temperature Sensor. Internal corrosion could form in the engine coolant temperature sensor which is integrated into the thermostat housing (not replaceable). This corrosion leads to internal bridging of the contacts, which can cause an inaccurate engine temperature reading. This false reading could lead to difficulty in the engine starting or a "Service Engine Soon"…
• 10148245Jun 1, 2014Equipment. ?SI M64 01 10 Heating and Air Conditioning June 2014 Technical Service SUBJECT Howling/Rough Running Noise when the A/C Compressor is Engaged. The air conditioning compressor is excessively loud/running rough when the air conditioning system is switched on and the compressor is active. Vibration in the air conditioning suction line (low side).
• 10148351May 1, 2014Visibility (wipers, defrost, mirrors), Equipment. Transportation Protective Sleeve Introduced for Windshield Wipers. The windshield wipers streak and judder. The windshield wiper blades become distorted during transportation and when in storage.
• 10148349May 1, 2014Brakes, Electrical system. Erroneous "Service due" Message Although Brake Lining Thickness is Above Minimum Specification. The yellow "Service Due" warning message lights up in the instrument cluster, even though the brake pad thickness is more than 4.2mm (above the thickness at which the pad sensor intervenes). The calculated remaining service life for the brake pads (front and/or rear axle) from the CBS data does not match the actual brake…
• 10148347May 1, 2014Electrical system, Engine. N18: Service Engine Soon Lamp (MIL) May Come On at High Altitude. The Service Engine Soon lamp (MIL) is illuminated and engine power output is reduced. This could only occur only in areas high above sea level (greater than 5,000 feet) and more frequently with colder outside temperatures. The following faults will be stored in the DME, and no engine mechanical problems are found.
• 10148297Apr 1, 2014Visibility (wipers, defrost, mirrors), Equipment, Electrical system. Window Regulators Squeak when Moving Up or Down. The front side windows can make a squeaking noise when operated.
• 10148293Apr 1, 2014Equipment, Engine. N16 and N18 Engine Oil Leak. The customer states that a small engine oil leak can be seen from the underside of the engine. CAUSE The internal sealing of the oil pump volume control solenoid valve is compromised, allowing engine oil to leak from the oil pump volume control solenoid.
• 10147990Feb 1, 2014Visibility (wipers, defrost, mirrors), Equipment. Service Action: Replace Both Sun Visors. When opening the sun visor mirror cover, the pivot pins bind. CAUSE The spring tension is too great and weak pivot pins can break.
• 10147960Jan 1, 2014Engine, Fuel system. "N14 and N18 Engine: High-pressure Pump Repair Instruction. INFORMATION The current version of ISTA/D Repair Instruction 13 51 017, ""Removing and installing or replacing high-pressure pump (N14, N18)"" has a procedure error. The current version of the Repair Instruction states to replace the high-pressure supply hose on the N14 engine. The Repair Instruction also states not to replace the high-pressure supply hose…
• 10147959Jan 1, 2014Engine, Electrical system. N16 and N18 Engine: Engine Ventilation Heating Faults Stored in DME Fault Memory After Programming. After reprogramming the vehicle to integration level R056-11-11-503 (ISTA/P P45.1.3.0) or higher, one of the following fault codes are stored in the DME fault memory: Vehicles with N16 engine: * 2F42 Engine ventilation heating, Control The Service Engine Soon lamp is not illuminated.
• 10147957Jan 1, 2014Engine. Service Action: N14 Engine Check Timing Chain Tensioner and Timing Chain. The timing chain tensioner applies pre-tension to the timing chain guide rail mechanism. In some cases, the tensioner spring force may be too low. Depending on the severity of the wear, it may lead to a rattling noise when starting the engine cold or when the engine is idling. CAUSE The timing chain tensioner internal tolerances are not…
• 10147956Jan 1, 2014Electrical system, Engine. "N16 and N18 Engine Oil Leak. The customer states that a small engine oil leak can be seen from the underside of the engine. CAUSE The internal sealing of the oil pump volume control solenoid valve is compromised, allowing engine oil to leak from the oil pump volume control solenoid. DIAGNOSTIC Below is the procedure for identifying how far the engine oil has migrated inside the engine electrical harness, when this…
• 10044680Jan 1, 2014Engine. Mini: on certain model vehicles, an engine oil leak may occur, due to the compromised oil pump volume control solenoid valve, from the underside of engine. No model years listed. *pe updated 4/19/2013. *kb updated 3/11/14.
• 10150205Nov 1, 2013Brakes. "?SI M34 01 13 November 2013 BrakesTechnical Service This Service Information bulletin supersedes SI 34 01 13 dated October 2013. designates changes to this revision SUBJECT Erroneous ""Service due"" Message Though Brake Lining Thickness Sufficient. The CBS data calculated for the remaining distance of the front and/or rear brake pads does not agree with the actual brake pad thickness.
• 10150202Nov 1, 2013Engine cooling. Service Action: N14 Engine Check Timing Chain Tensioner and Timing Chain. The timing chain tensioner applies pre-tension to the timing chain guide rail mechanism. In some cases, the tensioner spring force may be too low. Depending on the severity of the wear, it may lead to a rattling noise when starting the engine cold or when the engine is idling. CAUSE The timing chain tensioner internal tolerances are not…
• 10150309Oct 1, 2013Seats. Squeaking Noise from Front Seat. A noise may be heard from the front driver's seat back when the customer applies sideways pressure during cornering. CAUSE Surface corrosion on the metal seat back frame can make a squeaking noise when rubbing against the foam rubber padding of the seat back.
• 10150308Oct 1, 2013Latches, locks and linkages. Bonnet Lock Difficult to Open or Close. The bonnet lock fails to operate correctly and is difficult to open or close. CAUSE Corrosion in the bonnet lock assembly
• 10150306Oct 1, 2013Brakes. "Erroneous ""Service due"" Message Though Brake Lining Thickness Sufficient. The CBS data calculated for the remaining distance of the front and/or rear brake pads does not agree with the actual brake pad thickness. The yellow brake lining service due indicator illuminates even though the pad thickness is greater than the minimum wear limit (approximately 3.7 mm); the brake wear sensor has not yet been activated…
• 10150305Oct 1, 2013Wheels. Adjusting Rear Camber. Rear camber cannot be adjusted properly. CAUSE Repair instructions not followed properly
• 10150303Oct 1, 2013Engine cooling. Service Action: N14 Engine Retrofit Turbocharger Engine Oil Supply Line Heat Shield. After switching off the engine, the heat radiating from the turbocharger may cause the engine oil to solidify in the oil supply line to the turbocharger. This can lead to a restriction in the oil supply line, resulting in damage to the turbocharger bearings. CAUSE Close proximity of the turbocharger engine oil supply line and the…
• 10152360Sep 1, 2013Engine cooling. "The Service Engine Soon (MIL) lamp is illuminated and/or the customer complains that the engine runs rough (engine cold or warm) with any of the following misfire faults stored in the DME: * 2771, 2772, 2773, 2775, 2776, 2777, 2779, 277A, 277B, 277D, 277E, 277F - ""Combustion misfire, cylinder 1..4"", sometimes together with: * 2781, 2782, 2783 - ""Combustion misfire, multiple cylinders"" On rare occasions, the…
• 10152359Sep 1, 2013Electrical system. N18 Engine: FC 37DE Engine Ventilation, Heating, Triggering Stored in the DME After Programming. The Service Engine Soon lamp is illuminated after reprogramming the vehicle to integration level R056-11-11503 (ISTA/P P45.1.3.0) or higher. When diagnosed, the following fault code is stored in DME fault memory: ??37DE Engine ventilation, heating, triggering: open circuit CAUSE Due to a DME software change, the…
• 10150241Aug 1, 2013Equipment. Incorrect Customer Relations Telephone Number Is Saved in the Vehicle. The customer is not connected to MINI Customer Relations after dialing the number displayed in the vehicle Kombi or radio. CAUSE During the Pre-Delivery Inspection (PDI), the incorrect telephone number is being written into the vehicle. INFORMATION 1. When performing the PDI test plan, it is extremely important that you select MINI if the ISID…
• 10150239Aug 1, 2013Brakes. Brake Fluid Maintenance Service: 36-Month Interval. The CBS displays the first brake fluid service as a 36-month interval from the date of production, instead of the appropriate 24-month interval.
• 10150238Aug 1, 2013Fuel system. "N14 and N18 Engine: High-pressure Pump Repair Instruction. INFORMATION The current version of ISTA/D Repair Instruction 13 51 017, ""Removing and installing or replacing high-pressure pump (N14, N18)"" has a procedure error. The current version of the Repair Instruction states to replace the highpressure supply hose on the N14 engine. The Repair Instruction also states not to replace the high-pressure supply hose…
• 10150237Aug 1, 2013Electrical system. ?N18 Engine: FC 2BF2 Rail Pressure Sensor Is Stored in DME Fault Memory. The customer states that the Service Engine Soon lamp is illuminated and the following fault is stored in the DME: FC 2BF2 Rail pressure sensor, workspace: pressure too high CAUSE A DME calibration error in the fuel pressure diagnostics results in an increased sensitivity.
• 10150269Jul 1, 2013Electrical system. Intermittent Humming or Buzzing Noise from Speedometer. When the vehicle is decelerating, an intermittent humming or buzzing noise coming from the instrument cluster may be heard when the speedometer needle is between 0 and 12 mph. Hardware error in the instrument cluster
• 10150047Jul 1, 2013Brakes. Brake Fluid Maintenance Service: 36-Month Interval. The coding in these vehicles has the CBS displaying the first brake fluid service as a 36-month interval from the date of production, instead of the appropriate 24-month interval.
• 10150091Jun 1, 2013Electrical system, Equipment. "DWA (Anti-theft Alarm System): False Alarm Is Triggered Intermittently. INFORMATION Parts replacement will not solve the problem if one or more of the conditions described in the situation above caused the alarm to trigger. The sensitivity of the interior ultrasonic sensor cannot be reduced.
• 10150090Jun 1, 2013Electrical system, Equipment. "HAMP2: Stored Radio Stations Deleted After Ignition Off. After ignition off, the stored radio stations (AM/FM and Satellite radio) are no longer available in: * Menu ""PRESETS"" * Preset buttons on the head unit Hardware error in the CHAMP2 head unit"
• 10150088Jun 1, 2013Engine cooling. "PERFORM THE PROCEDURE OUTLINED IN THIS SERVICE INFORMATION ON ALL AFFECTED VEHICLES BEFORE CUSTOMER DELIVERY OR THE NEXT TIME THEY ARE IN THE SHOP FOR MAINTENANCE OR REPAIRS. SUBJECT Service Action: Retrofit of Engine Coolant Temperature Sensor. Internal corrosion can form in the engine coolant temperature sensor. This corrosion leads to internal bridging of the contacts, which can cause an inaccurate engine…
• 10150087Jun 1, 2013Engine. The customer states that a small engine oil leak can be seen from the underside of the engine. CAUSE The internal sealing of the oil pump volume control solenoid valve is compromised, allowing engine oil to leak from the oil pump volume control solenoid.
• 10149623May 1, 2013Vehicle speed control, Electrical system. "Discharged Battery: Energy Diagnosis Must Be Performed. MINI electrical systems and advancements in vehicle technology have resulted in an increased demand on the vehicle battery. This SI will help the dealer handle ""discharged battery"" complaints. A discharged battery can have various causes, most unrelated to the battery. A failed battery is often the symptom and not the cause.
• 10149622May 1, 2013Electrical system. Change in Thermostat Electrical Connector on Replacement Engine Harness. Vehicles produced from 3/2013 are no longer equipped with an engine coolant thermostat that incorporates the engine coolant temperature sensor (thermostat P/N 11 53 7 647 751). The engine coolant temperature sensor is now an individual component.
• 10149621May 1, 2013Engine. Whistling Noise from the Water Pump Area. A whistling or squealing noise is heard from the engine at idle and/or at higher engine speeds. CAUSE 1. Noise is caused by the water pump. 2. Noise is caused by the friction wheel of the belt tensioner.
• 10149508Apr 1, 2013Equipment. Telephone: Phonebook Does Not Transfer to the Vehicle. The telephone book does not transfer to the vehicle after the pairing process is completed. CAUSE Software error in the head unit
• 10149507Apr 1, 2013Equipment, Visibility (wipers, defrost, mirrors). Red or Blue Cap Missing from Temperature Control Wheel. The customer states the red or blue cap is missing from the temperature control wheel of the heat and air conditioning control panel.
• 10149502Apr 1, 2013Electrical system, Engine. SI M12 02 12 Engine Electrical Systems April 2013 Technical Service . After reprogramming the vehicle to integration level R056-11-11-503 (ISTA/P P45.1.3.0) or higher, one of the following fault codes are stored in the DME fault memory: Vehicles with N16 engine: * 2F42 Engine ventilation heating, Control The Service Engine Soon lamp is not illuminated. Vehicles with N18 engine: * 37DE Engine ventilation, heating…
• 10149501Apr 1, 2013Engine cooling. Service Action: Replace the Coolant Pump. Coolant is leaking from the coolant pump. CAUSE The coolant pump may develop cracks in the plastic housing. These cracks may result in a coolant leak.
• 10149500Apr 1, 2013Engine. Engine Oil Leak. The customer states that a small engine oil leak can be seen from the underside of the engine. CAUSE The internal sealing of the oil pump volume control solenoid valve is compromised, allowing engine oil to leak from the oil pump volume control solenoid.
• 10150148Mar 1, 2013Equipment. Basic SVS: Voice Recognition Inoperative After Programming. After programming the vehicle with ISTA/P 2.48.x, the voice recognition (Basic SVS) is inoperative. NOTE: The Basic SVS only includes voice recognition for phone functions. Error in the coding data of ISTA/P 2.48.x The voice recognition function is unintentionally deactivated.
• 10150147Mar 1, 2013Equipment, Electrical system. "CHAMP2: Stored Radio Stations Deleted After Ignition Off. After ignition off, the stored radio stations (AM/FM and Satellite radio) are no longer available in: * Menu ""PRESETS"" * Preset buttons on the head unit Hardware error in the CHAMP2 head unit"
• 10150145Mar 1, 2013Transmission and drivetrain. Clutch Is Slipping or Grabbing. The customer states that the clutch is slipping or grabbing.

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