2015 Nissan Murano Technical Service Bulletins

281 technical service bulletins (TSBs) are on record for the 2015 Nissan Murano. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10091528Aug 25, 2016Transmission and drivetrain. "enhanced diagnostic logic for cvt pathfinder and altima with v6 engine only if you confirm the customer reports a transmission judder (shake, shudder, single or multiple bumps or vibration). Note: a new diagnostic logic has been established to enhance the diagnostic process by storing diagnostic trouble codes (dtcs) on applied vehicles. The new dtcs are: p17f1 (cvt_judder [c/u inspection]) p17f0 (cvt_judder [t/m…
• 10091503Aug 4, 2016Equipment. "all model year 2012 and newer nissan vehicles; evap leak dtc p0442, p0455, p0456 information this bulletin has been amended. The title has been revised, and the bulletin now includes vehicles in production as of the date of this update. No other changes have been made. Please discard all previous versions of this bulletin."
• 10091072Jul 29, 2016Electrical system. "rear o2 sensor voluntary emissions recall campaign ***** campaign summary ***** nissan is conducting a voluntary emissions recall campaign to update the electronic control module (ecm) software on certain model year 2016 nissan maxima (a36), and model year 2015-16 altima (l33), juke (f15), pathfinder (r52), murano (z52) and quest (e52) vehicles.
• 10091322Jul 28, 2016Engine. "voluntary emissions recall campaign ecm reprogramming introduction nissan is conducting a voluntary emission recall campaign on certain model year 2015-2016 altima, 2015-2016 juke, 2016 maxima, 2015-2016 murano, 2015-2016 quest, and 2015-2016 pathfinder vehicles. Nissan has discovered that these vehicles are equipped with an on-board diagnostics (obd) calibration that, if not repaired, may not detect a rear oxygen…
• 10091413Jul 27, 2016Engine. "remote engine start not working this bulletin has been amended. Changes have been made to items 1, 4, and 13 in the supplemental diagnosis table. No other changes have been made. Please discard previous versions of this bulletin.
• 10091409Jul 22, 2016Electrical system. "intelligent key battery voltage check and replacement this bulletin has been superseded by ntb15-077. Nissan; signal tech-ii intelligent key battery test and signal check please discard previous versions of this bulletin."
• 10091417Jul 12, 2016Electrical system. "nissan; signal tech-ii intelligent key battery test and signal check this bulletin has been amended. Changes have been made throughout. Please discard previous versions of this bulletin. If you confirm the intelligent key intermittently or continuously does not function. Action check the battery condition with the signal tech-ii “I-key battery test”. Important: confirm that the signal tech-ii has the most recent…
• 10192845Jun 24, 2016Electrical system, Latches, locks and linkages. SERVICE INFORMATION If it appears, for any or all of the Intelligent Keys on an applied vehicle, that all "RKE" lock/unlock/panic/trunk button functions of that specific Intelligent Key(s) does not work BUT The doors will lock and unlock when pressing either front door request switch while using the particular Intelligent Key(s) (see Figure 1 below), THEN That specific Intelligent Key may have become…
• 10192841Jun 9, 2016Electrical system, Transmission and drivetrain. SERVICE INFORMATION The Service Procedure (starting on page 2) in this bulletin contains the steps to perform TCM Calibration Data Write Procedures. These procedures are used when a complete CVT is replaced, or a CVT control valve (valve body) is replaced, or a Transmission Control Module (TCM) is replaced. See this bulletin for further detail.
• 10192840Jun 9, 2016Tires, Equipment. SERVICE INFORMATION Temporary tire Flat Spotting is common on New Dealer In-Stock vehicles that have not been occasionally moved. Flat Spotting can occur after the vehicle has been parked (not moved) for a few days, or longer. In most cases it is temporary. In extreme cases it can be permanent. Vehicles should be moved every 30 days, in one direction only, enough to rotate the tires 90° (see Figure 1). Moving…
• 10192833Jun 2, 2016Transmission and drivetrain, Equipment. IMPORTANT: Metal debris and friction material may become trapped in the radiator, cooling hoses, bypass valve or external CVT fluid cooler. This debris can contaminate the newly serviced transmission, control valve or torque converter. In severe cases this debris can block or restrict flow and may cause damage to the newly serviced CVT.
• 10192816Apr 29, 2016Equipment, Transmission and drivetrain. IF YOU CONFIRM: The customer reports a transmission judder (shake, shudder, single or multiple bumps or vibration) AND One of these DTCs is stored: - P17F0 (CVT_JUDDER (T/M INSPECTION)) - P17F1 (CVT_JUDDER (C/U INSPECTION)) NOTE - If a transmission judder (as described above) is not reported, this bulletin does not apply. - If either P17F0 or P17F1 are not stored, this bulletin does not apply. - NTB15-014, Enhanced…
• 10194176Apr 22, 2016Equipment. 2-Sensor occupant classification System Diagnostics and Information
• 10192805Apr 18, 2016Equipment. IF YOU CONFIRM A refrigerant leak at a refrigerant pipe/hose joint location. ACTIONS 1. Inspect the metal surfaces of the pipe/hose joint for damage or contamination. NOTE: Do not replace a refrigerant pipe, hose, or other A/C component if an o-ring seal will solve the leak incident, if it should occur. 2. If no damage is found to the joint metal surfaces, replace the O-ring seal. See this bulletin for further…
• 10192801Apr 13, 2016Equipment, Forward collision avoidance. SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement "Certification Label" or "VIN Plate / Label" may be needed. These items may be available from Nissan by request if certain criteria are met. This bulletin lists the criteria and provides an application form for such replacements. See this bulletin for further detail.
• 10194179Apr 7, 2016Transmission and drivetrain. Nissan; Procedure to clean CVT Transmission fluid coolers
• 10194180Apr 5, 2016Transmission and drivetrain. Enhanced Diagnostic Logic for CVT Judder
• 10192793Apr 5, 2016Equipment, Transmission and drivetrain. IF YOU CONFIRM The customer reports a transmission judder (shake, shudder, single or multiple bumps or vibration). NOTE: A new diagnostic logic has been established to enhance the diagnostic process by storing diagnostic trouble codes (DTCs) on Applied Vehicles. The new DTCs are: P17F1 (CVT_JUDDER [C/U INSPECTION]) P17F0 (CVT_JUDDER [T/M INSPECTION]) ACTION 1. Refer to page 4, step 6 in the SERVICE PROCEDURE to…
• 10194209Mar 31, 2016Seats, Equipment. 2015 Mur ano; Buzz noise from seat with seat climate cointrol heater turned on
• 10194181Mar 31, 2016Transmission and drivetrain. Pathfinder, Quest, Murano, Maxima, Altima V6, CVT Judder and DTC P17F0 or P17F1 Stored
• 10194173Mar 31, 2016Transmission and drivetrain. CVT/TDCM Calibration Data "Write" Procedure
• 10192790Mar 31, 2016Electrical system, Seats, Equipment. IF YOU CONFIRM A buzz noise coming from: - The driver seat when the driver seat climate control heater is turned ON. and/or - The passenger seat when the passenger seat climate control heater is turned ON. ACTION Replace the climate controlled seat control unit. - Replace the control unit only for the seat that is making the buzz noise. - Refer to the Electronic Service Manual (ESM), section SE-Seat, for…
• 10075210Mar 31, 2016Seats. 2015 MURANO; BUZZ NOISE FROM SEAT WITH SEAT CLIMATE CONTROL HEATER TURNED ON IF YOU CONFIRM A buzz noise coming from: • The driver seat when the driver seat climate control heater is turned ON. and/or • The passenger seat when the passenger seat climate control heater is turned ON. ACTION Replace the climate controlled seat control unit. A = Screws B = Harness Connectors • Replace the control unit only for the seat…
• 10194184Mar 29, 2016Fuel system, Equipment. Fuel Filler Cap tether clip service information
• 10192787Mar 29, 2016Fuel system, Equipment. SERVICE INFORMATION If the clip for the fuel filler cap tether becomes lost or is detached for any reason, it is no longer necessary to replace the fuel filler cap. The clip or "pin" is now available as a separate service part. NOTE - Do not replace the fuel filler cap if only the pin is needed. See this bulletin for further detail.
• 10194188Mar 22, 2016Body and structure, Electrical system. 2015-2016 Murano; Automatic back door does not operate and related DTCs
• 10192783Mar 22, 2016Vehicle speed control, Equipment, Electrical system, Back-over prevention…. IF YOU CONFIRM The automatic back door does not operate and/or one or a combination of the following DTCs are found stored in the Automatic Back Door Control Module (ABD CU): - B2426-29 (SPINDLE SENSOR LH) - B2427-29 (SPINDLE SENSOR RH) - B2416-1E (TOUCH SEN R OPEN) - B2417-1E (TOUCH SEN L OPEN) - B242A-13 (CLSR CONDITION) ACTION 1. Check the battery voltage (engine not running). - Make sure battery voltage is…
• 10075089Mar 22, 2016Body and structure. Summary to be provided on a future date.
• 10194204Mar 15, 2016Body and structure, Equipment, Electrical system. Intelligent key buttons inoperative
• 10075205Mar 15, 2016Electrical system, Equipment. INTELLIGENT KEY BUTTONS INOPERATIVE SERVICE INFORMATION If it appears for ONLY ONE OF the Intelligent Keys that all “RKE” lock/unlock/panic/trunk button functions of that specific Intelligent Key do not work BUT The doors will lock and unlock when pressing either front door request switch while using that particular Intelligent Key (see Figure 1 below) Figure 1 AND All the other Intelligent Keys for that vehicle…
• 10194201Mar 10, 2016Air bags. Air Bag Diagnosis sensor unit coinfiguration
• 10192771Mar 10, 2016Back-over prevention (rear camera), Equipment, Electrical system. SERVICE INFORMATION If an Air Bag Diagnosis Sensor Unit is replaced and the configuration of the old unit could not be saved, use the Service Procedure in this bulletin to: - Load the VIN specific configuration file from your electronic parts catalog (FAST or equivalent) onto a portable USB storage device (thumb drive) - Plug the thumb drive into your CONSULT PC. - Configure the new Air Bag Diagnosis Sensor Unit…
• 10192769Mar 10, 2016Wheels, Engine cooling, Fuel system, Back-over prevention (rear camera)…. IF YOU CONFIRM A customer concern of while turning the steering wheel or when driving at low speed (straight or turning), a high pitch power steering noise can be heard. * Only while seated inside the vehicle And * With all of the windows up NOTE: If the audio and/or HVAC systems are turned ON it may be difficult to hear this issue. ACTION Install an Insulator onto the end of the power steering pump motor housing…
• 10075202Mar 10, 2016Air bags. AIR BAG DIAGNOSIS SENSOR UNIT CONFIGURATION SERVICE INFORMATION If an Air Bag Diagnosis Sensor Unit is replaced and the configuration of the old unit could not be saved, use the Service Procedure in this bulletin to: • Load the VIN specific configuration file from your electronic parts catalog (FAST or equivalent) onto a portable USB storage device (thumb drive). • Plug the thumb drive into your CONSULT PC.
• 10194199Mar 8, 2016Equipment, Steering. Nissan; Power steering noise heard inside vehicle with windows closed
• 10194183Mar 4, 2016Body and structure, Latches, locks and linkages. 2015-2016 Murano; Side Door will not open or side door will not latch
• 10192760Mar 4, 2016Equipment. IF YOU CONFIRM: The following incident, or the customer reports this incident: The vehicle has been parked (not running) in below freezing temperatures for an extended period (such as overnight). Then The Intelligent Key, key fob, or mechanical key is used to perform door unlock. Then When attempting to open the door, the door will not open (using either outside or inside handle, or both), or the door will open…
• 10075084Mar 4, 2016Body and structure, Latches, locks and linkages. Summary to be provided on a future date.
• 10192758Mar 2, 2016Electrical system. IF YOU CONFIRM: Any one or a combination of the following after opening and/or closing a door (as it applies): * The auto headlights do not time out after the ignition is set to the OFF position. * The interior lights do not come ON. * Rogue only: The radio will not turn OFF after ignition is turned OFF. * The Vehicle Information Display in the combination meter showing "door ajar" when the doors are closed. * The…
• 10192750Feb 26, 2016Exterior lighting. SERVICE INFORMATION Occasionally customers may notice water vapor or fog in the headlamps. The information, illustrations, and flow chart in this bulletin are provided to help you in determining if an incident for water/condensation in the headlamps is normal or not. Nissan?s new vehicle limited warranty does not cover physically damaged (cracked or broken) headlamps. All current headlamp assemblies are vented to…
• 10192744Feb 22, 2016Electrical system. IF YOU CONFIRM The MIL is "ON" with DTC P0603 (ECM BACK UP/CIRCUIT). ACTION 1. Confirm that the battery voltage is 11 volts, or more, with the ignition ON (engine OFF, not running). 2. Erase DTC 3. Perform DTC confirmation steps in the Service Procedure. 4. Confirm 1st trip DTC P0603 is not stored. NOTE: P0603 is often the result of low battery voltage, discharged battery or battery terminal disconnections. Please…
• 10192727Jan 28, 2016Visibility (wipers, defrost, mirrors). SERVICE INFORMATION The purpose of this bulletin is to give Nissan dealers guidelines to help determine if windshield breakage is covered under warranty or is the customer?s responsibility. Nissan North America (NNA) is not responsible for damage to glass that is a result of objects striking or scratching the glass. However, NNA is responsible for manufacturing issues such as distorted glass and cracks that are due…
• 10192724Jan 21, 2016Electrical system. SERVICE INFORMATION Combination Meter Self-Learning After Replacement 2015 Murano Combination Meters have a learning function when first installed. IMPORTANT: Immediately after initial installation and ignition ON, the combination meter adapts to the way the vehicle is equipped. Performing self-learning can be done only once. Once done, it cannot be changed.
• 10192720Jan 15, 2016Electrical system. SERVICE INFORMATION The function to detect the last item to trigger the vehicles theft alarm system can now be accessed with CONSULT-III plus (C-III plus). This function can be accessed by selecting: * Diagnosis (All Systems) or Diagnosis (One System). Then * BCM Then * THEFT ALM Then * Work Support Then * THEFT ALM TRG. See this bulletin for further details.
• 10192714Jan 4, 2016Electrical system. SERVICE INFORMATION When the BCM in an APPLIED VEHICLE is being replaced for any reason, all existing Intelligent Keys must be re-registered. If new Intelligent Keys are added to the existing Intelligent Keys at the same time the BCM is being replaced, the procedure in this bulletin must be followed. See this bulletin for further detail.
• 10192708Dec 17, 2015Latches, locks and linkages. This activity will expire on December 18th, 2015. Dealers can continue to schedule and repair vehicles eligible for this service action until close of business December 18th, 2015. Claims will be honored for RO?s opened on or before the 18th of December.
• 10192707Dec 17, 2015Electrical system. SERVICE INFORMATION The Intelligent Keys used on the various Nissan vehicles may not be interchangeable between models and years. See this bulletin for further detail.
• 10192703Dec 16, 2015Electrical system, Visibility (wipers, defrost, mirrors). SERVICE INFORMATION NOTE: If the information below determines both parts need replacement, do not replace them at different times. Make sure both parts are replaced at the same time. AV Control Unit Replacement Whenever an AV control unit on an applied vehicle is replaced for any reason, check the part number (P/N) of the A/C switch assembly (A/C Controller Assembly).
• 10192702Dec 16, 2015Latches, locks and linkages. Nissan is conducting a dealer inventory service action to inspect and, if necessary, replace the hood latch on certain MY 2015 Murano, MY2016 Maxima, and MY2015-16 Rogue and Pathfinder vehicles
• 10192687Nov 20, 2015Electrical system. SERVICE INFORMATION Design and process changes have been made to improve battery voltage at dealer receipt. Our goal is to deliver vehicles to customers with a 12 volt battery in excellent condition. Proper dealership storage and maintenance of vehicle 12 volt batteries is essential to insuring good battery operating life and customer satisfaction. Dealers are responsible for maintaining vehicles in their inventory.

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