2016 Pierce Arrow XT Other or unknown Problems
- Complaints
- 5about this part
- Share
- 63%of 8 total for the year
- Median mileage
- 9,275miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 5 complaints about the other or unknown of the 2016 Pierce Arrow XT, 63% of the 8 complaints for this model year. Where a mileage was given, the median is 9,275 miles. 1 a fire, according to the filers.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“Vehicle parked, jacking system down as required for aerial operation, aerial being operated from the platform bucket, made an uncontrolled movement to the right after being rotated left, then being extended. Aerial made an abrupt rotation to the right uncontrolled and struck a flagpole. ## VIN passed ## Pierce Arrow Xt 2016 100' aerial platform ##”
NHTSA complaint #11101301, filed 2018-06, 11,500 miles“During a drivers training test the aerial was being extended in slow mode, with out warning the aerial swung 30 feet to the right at fast rate of speed. During the event no contact was made with the right/left rotation control. The aerial was taken out of service as a safety concern. After extensive testing at cmf, the problem could not be duplicated and unit was returned to service.”
NHTSA complaint #11101304, filed 2018-06, 8,700 miles“Unit was being used by the aerial apparatus operator class at the academy. Instructor stated that the ladder was being operated from the bucket while slightly extended and at approximately a 35 degree angle. Instructor stated that the ladder was being rotated to the right and when the rotation control was released, the ladder continued to rotate right about 20-30 feet after the control was released. Instructor said that the rotation seemed to bump up to full speed when this occurred. …”
NHTSA complaint #11101303, filed 2018-06, 9,700 miles“While operating on an incident , pat708 was in the process of extending when the ladder swung to the right without any rotation control being used. The unexpected rotation was approx. 10' to the right. This happened one additional time on the same incident with the same variables in place. This unit was oos last week for the same problem with no obvious solution. Pierce dealer took unit back; after extensive testing they were able to duplicate the uncontrolled movement. They installed a data recorder; data collected showed a bad control module, which was replaced. …”
NHTSA complaint #11101305, filed 2018-06, 8,850 miles“While working at the scene of a residential structure fire, the Pierce aerial ladder was extended with three firefighters on the platform conducting ventilation operations. During the operation fire conditions rapidly changed engulfing the platform in fire. A crew member on the platform engaged the control pulling it down to raise the aerial device and the aerial slammed into roof of the residential structure, the aerial device lowering instead of raising. …”
NHTSA complaint #11481128, filed 2022-08Related service bulletins
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- 11038361Sep 9, 2026This bulletin provides a procedure for comprehensive update of the Command Zone (CZ) Telematics Control Unit (TCU), control module, and Display devices in Pierce custom chassis…
- 11038360Sep 9, 2026This bulletin provides a procedure to update Telematics Control Unit (TCU) devices in Pierce custom chassis apparatus equipped with Command Zone and with TCU software version…
- 11037322Aug 18, 2026All Roto Rays, Division of Eastern Fire Equipment Services, are warranted to the purchaser for 3 years against defects in material or workmanship. During the warranty period…
- 11036069Jun 30, 2026Husky XP pressure transducer troubleshooting procedure for transducer-related performance concerns.
- 11034152Jun 2, 2026To notify dealers and customers that the engine oil specification listed on certain Federal (FED) Tags for units equipped with PACCAR MX-13 engines may be incorrect, and to…
- 11033184May 19, 2026This bulletin provides dealer guidance for MCC filter assemblies when the moisture indicator sight glass appears to show a “wet” condition before installation, after…
- 11033182May 12, 2026Pierce has created a new style bracket that is more tolerant of stress and vibrations created from driving. This new design will allow for a longer in-service life over the old…
- 11033183May 5, 2026This bulletin covers the proper procedure for the replacement/installation of grip tape on hose bed grating.
Other or unknown: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2016 | 5 | 63% |
Other parts of the 2016 Pierce Arrow XT
← All problems reported for the 2016 Pierce Arrow XT
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology