2016 Pierce Arrow XT Problems
- Complaints
- 8filed with NHTSA
- Median mileage
- 8,775miles, 6 complaints with mileage
- Recalls
- 14campaigns on record
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
Sources: NHTSA records for the 2016 Pierce Arrow XT (complaints, recalls, investigations). Report an error
NHTSA recorded 8 consumer complaints for the 2016 Pierce Arrow XT. The part named most often is other or unknown, with 5 complaints (63% of the total), followed by suspension (2) and tires (1). 6 of the complaints include a mileage, and 100% of those were filed for vehicles with under 50,000 miles; the median is 8,775 miles. Of all complaints, 1 a fire, 3 an injury, according to the filers. NHTSA lists 14 recall campaigns and 39 technical service bulletins for this model year. Other or unknown complaints overlap with 26 technical service bulletins filed under the same part. Suspension complaints overlap with 1 recall campaign and 1 technical service bulletin filed under the same part.
This model year has fewer than 25 complaints on record, so the numbers below can change a lot with a few new reports.
Which parts are reported most
Complaints can name more than one part, so the counts add up to more than the total. Select a part to see its complaints, recalls and bulletins.
- Other or unknown5 63%
- Suspension2 25%
- Tires1 13%
Example complaints
Other or unknown: “Vehicle parked, jacking system down as required for aerial operation, aerial being operated from the platform bucket, made an uncontrolled movement to the right after being rotated left, then being extended. Aerial made an abrupt rotation to the right uncontrolled and struck a flagpole. ## VIN passed ## Pierce Arrow Xt 2016 100' aerial platform ##”
NHTSA complaint #11101301, filed 2018-06, 11,500 milesSuspension: “Bolts that hold sway bar to suspension have come loose for the second time. Dealer came on site the first time and replaced the hardware. We have the bolts from the first repair.”
NHTSA complaint #11004742, filed 2017-07, 3,244 milesTires: “The center portion of the tire tread is separating from the tire bed. The tire was mounted on a 2016 Pierce aerial fire truck in the left rear inner position .The discrepancy was found on a pre trip inspection for a test drive. We have consulted with a tire consultant ( Tennent, Winkelman and Associates) and believe that the rubber components are not fully cured. The rubber of the tread bed is of a soft and semi sticky constancy when physically touched. There where no warning lights as to the discrepancy, tire pressure at time of discovery was 110 psi. …”
NHTSA complaint #11566415, filed 2024-01Mileage when problems were reported
100% of the 6 complaints with a mileage were filed for vehicles with under 50,000 miles; the middle half falls between 4,117 and 9,700 miles.
Complaints by year filed
Fewer than 15 complaints, too few for a reliable trend.
Recalls and investigations
- 26V217000Apr 6, 2026Equipment › Mechanical › Boom/crane/ladderCovers: Pierce Arrow XT 2015–2026, Velocity 2015–2026, Impel 2015–2026 +1 more
Pierce Manufacturing (Pierce) is recalling certain 2015-2026 Arrow XT, Enforcer, Impel, and Velocity 107’ ladder and 110’ platform aerial firetrucks equipped with a single rear axle. The firm-on-ground system light may remain illuminated after the rear…
- 22V809000Oct 27, 2022Equipment › MechanicalCovers: Pierce Arrow XT 2010–2022, Velocity 2010–2022, Dash 2010–2022 +2 more
Pierce Manufacturing (Pierce) is recalling certain 2010-2022 Pierce Velocity, Enforcer, Arrow XT, Quantum, and Dash CF fire trucks. Stokes basket mounting brackets may be insufficiently welded.
- 22V032000Jan 26, 2022Fuel system, diesel › Fuel injection system › Fuel railCovers: Pierce Arrow XT 2015–2021, Velocity 2015–2021, Enforcer 2015–2021 +1 more
Pierce Manufacturing (Pierce) is recalling certain 2015-2021 Arrow XT, Enforcer, Quantum and Velocity fire trucks. The fuel tubes between the fuel rail and the injectors for cylinders four, five, and six may fatigue and crack, which can result in a high…
- 19V022000Jan 2, 2019Electrical system › SoftwareCovers: Pierce Arrow XT 2004–2018, Enforcer 2004–2018, Impel 2004–2018 +3 more
Pierce Manufacturing (Pierce) is recalling certain 2004-2018 Arrow XT, Dash, Enforcer, Impel, Quantum and Velocity aerial vehicles. The aerial device may unexpectedly rotate to the right when the ladder is being extended.
- 18V463000Jul 11, 2018Body and structureCovers: Pierce Arrow XT 2007–2017, Impel 2007–2017, Velocity 2007–2017 +2 more
Pierce Manufacturing (Pierce) is recalling certain 2007-2017 Pierce Velocity, Impel, Arrow-XT, Quantum, and Enforcer emergency response vehicles equipped with 75ft aerial devices with a 21 inch or 28 inch limited retraction bracket. The bracket on the aerial…
- 18V050000Jan 11, 2018EquipmentCovers: Pierce Arrow XT 2015–2016, Velocity 2015–2016, Saber 2015–2016 +2 more
Pierce Manufacturing (Pierce) is recalling certain 2015-2016 Arrow XT, Enforcer, Quantum, Saber, Velocity, and Commercial emergency vehicles equipped with Hale pressure relief valves in the water pumps used for fire fighting. Rings securing the valves may…
See all 14 recalls for the 2016 Pierce Arrow XT → · Check a VIN at nhtsa.gov/recalls
NHTSA investigations
- PE18009Unintended aerial platform movementClosed · Aug 21, 2018
Technical service bulletins
TSBs are manufacturer notes to dealers about known repair procedures. They are not recalls and do not by themselves mean a vehicle has a fault. 39 on record; the latest 10 are shown.
- 11038393Sep 22, 2026Electrical system. Pierce has updated our inverter installation policy to require a sub-feed breaker box with inverters that can supply over 2400W (20A @ 120V) in an unprotected output. In alignment with the National…
- 11038359Sep 15, 2026Other or unknown. Pierce is communicating a material change to the ball joint boots used in applicable service kit PN 2742031. This bulletin is intended to help Dealer Parts and Service teams understand the reason…
- 11038362Sep 9, 2026Other or unknown. This bulletin provides a procedure to update webpage and MQTT certificates in the Telematics Control Unit (TCU) devices of Pierce custom chassis apparatus equipped with Command Zone and with TCU…
- 11038361Sep 9, 2026Other or unknown. This bulletin provides a procedure for comprehensive update of the Command Zone (CZ) Telematics Control Unit (TCU), control module, and Display devices in Pierce custom chassis apparatus to enable…
- 11038360Sep 9, 2026Other or unknown. This bulletin provides a procedure to update Telematics Control Unit (TCU) devices in Pierce custom chassis apparatus equipped with Command Zone and with TCU software version 7.4.3. Installation of…
- 11038358Sep 8, 2026Steering. The previous bolt-in airbag and steering wheel design are now obsolete and will require replacement if the become damaged. A new clip-in airbag and steering wheel design have been implemented.
- 11038357Sep 8, 2026Air bags. The steering column clockspring airbag (Pierce PN 1799451) has become obsolete and will require replacement if it becomes damaged.
- 11037322Aug 18, 2026Other or unknown. All Roto Rays, Division of Eastern Fire Equipment Services, are warranted to the purchaser for 3 years against defects in material or workmanship. During the warranty period products found to be…
- 11036069Jun 30, 2026Other or unknown. Husky XP pressure transducer troubleshooting procedure for transducer-related performance concerns.
- 11034152Jun 2, 2026Other or unknown. To notify dealers and customers that the engine oil specification listed on certain Federal (FED) Tags for units equipped with PACCAR MX-13 engines may be incorrect, and to ensure proper maintenance…
Other model years of the Pierce Arrow XT
| Year | Complaints | Median mi | Recalls | Crash ★ | MPG | Score (50 = typical) | Trend |
|---|---|---|---|---|---|---|---|
| 2016 | 8 | 8,775 | 14 | — | — | — | Not enough data |
All Pierce Arrow XT model years
Frequently asked questions
How many NHTSA complaints does the 2016 Pierce Arrow XT have?
NHTSA recorded 8 consumer complaints for the 2016 Pierce Arrow XT as of Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
What part of the 2016 Pierce Arrow XT is reported most often?
Other or unknown is named most often, in 5 complaints (63% of the total), followed by suspension with 2.
Has the 2016 Pierce Arrow XT been recalled?
NHTSA lists 14 recall campaigns for this model year. To check a specific vehicle, enter its VIN at nhtsa.gov/recalls.
At what mileage are problems with the 2016 Pierce Arrow XT reported?
Among the 6 complaints that include a mileage, the median is 8,775 miles and the middle half falls between 4,117 and 9,700 miles; 100% were filed for vehicles with under 50,000 miles.
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
Complaint counts come from NHTSA’s public complaint database; we count each complaint once. The source records for this vehicle are on nhtsa.gov. Scores and trends are our own summaries of that data, described in the methodology. This page is not legal, safety or repair advice: for a specific vehicle, check its VIN at nhtsa.gov/recalls and ask a qualified mechanic. See an error? Tell us.