2016 Pierce Arrow XT Technical Service Bulletins

39 technical service bulletins (TSBs) are on record for the 2016 Pierce Arrow XT. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 11038393Sep 22, 2026Electrical system. Pierce has updated our inverter installation policy to require a sub-feed breaker box with inverters that can supply over 2400W (20A @ 120V) in an unprotected output. In alignment with the National Electric Code (NEC), this will ensure that any 15A or 20A inverter load will not exceed the current rating of the wire or device.
• 11038359Sep 15, 2026Other or unknown. Pierce is communicating a material change to the ball joint boots used in applicable service kit PN 2742031. This bulletin is intended to help Dealer Parts and Service teams understand the reason for the change and how to identify the new ball joint.
• 11038362Sep 9, 2026Other or unknown. This bulletin provides a procedure to update webpage and MQTT certificates in the Telematics Control Unit (TCU) devices of Pierce custom chassis apparatus equipped with Command Zone and with TCU software versions 6.0.8, 6.0.13, 7.4.3, or 8.0.0. Apparatus with TCU software versions 7.0.1, 7.0.3, 7.2.0, and 7.4.2 should utilize SB_796 “TCU v 7.4.3 Update” for recommended software updates.
• 11038361Sep 9, 2026Other or unknown. This bulletin provides a procedure for comprehensive update of the Command Zone (CZ) Telematics Control Unit (TCU), control module, and Display devices in Pierce custom chassis apparatus to enable next-generation ClearSky Intelligence Connected Solutions capabilities, provide a pathway for future Over-The-Air Programming, improve TCU reliability, and install new TCU webpage and MQTT security certificates.
• 11038360Sep 9, 2026Other or unknown. This bulletin provides a procedure to update Telematics Control Unit (TCU) devices in Pierce custom chassis apparatus equipped with Command Zone and with TCU software version 7.4.3. Installation of new TCU webpage and MQTT security certificates is accomplished as part of this procedure. This update is highly recommended for TCU devices currently operating with all software versions prior to 7.4.3.
• 11038358Sep 8, 2026Steering. The previous bolt-in airbag and steering wheel design are now obsolete and will require replacement if the become damaged. A new clip-in airbag and steering wheel design have been implemented.
• 11038357Sep 8, 2026Air bags. The steering column clockspring airbag (Pierce PN 1799451) has become obsolete and will require replacement if it becomes damaged.
• 11037322Aug 18, 2026Other or unknown. All Roto Rays, Division of Eastern Fire Equipment Services, are warranted to the purchaser for 3 years against defects in material or workmanship. During the warranty period products found to be defective will be repaired or replaced (at Eastern Fire Equipment Services option) without charge.
• 11036069Jun 30, 2026Other or unknown. Husky XP pressure transducer troubleshooting procedure for transducer-related performance concerns.
• 11034152Jun 2, 2026Other or unknown. To notify dealers and customers that the engine oil specification listed on certain Federal (FED) Tags for units equipped with PACCAR MX-13 engines may be incorrect, and to ensure proper maintenance practices are followed.
• 11034150Jun 2, 2026Suspension. The TAK-4 design was updated and older styles of TAK-4 can be upgraded. These updates to the torsion bar and torsion bar mounting are recommended but not required.
• 11033184May 19, 2026Other or unknown. This bulletin provides dealer guidance for MCC filter assemblies when the moisture indicator sight glass appears to show a “wet” condition before installation, after installation, or on replacement filter assemblies.
• 11033182May 12, 2026Other or unknown. Pierce has created a new style bracket that is more tolerant of stress and vibrations created from driving. This new design will allow for a longer in-service life over the old and reduce maintenance of the condenser and condenser components.
• 11033183May 5, 2026Other or unknown. This bulletin covers the proper procedure for the replacement/installation of grip tape on hose bed grating.
• 11028651Jan 21, 2026Other or unknown. TCU Module software patch was created to prevent and resolve the following failure modes: • Prognostics Not Resetting or not Staying Reset after a battery cycle. • Cannot Access PierceCZ.com (HTTP ERROR 500) The procedure below outlines what part/s are needed to resolve the issue.
• 11023496Sep 24, 2025Other or unknown. Introduction of tri-crimp, Spiralock™ chassis/aerial hardware.
• 11022609Aug 5, 2025Other or unknown. To improve the fitment and operational reliability of manual window cranks by installing a fabricated collar over the regulator splines, eliminating looseness and reducing effort when raising or lowering the window.
• 11020639Jun 18, 2025Other or unknown. IMMI, the creator and supplier for Rolltek and other Supplemental Restraint System (SRS) products, is implementing design changes due to obsolescence of select parts. Most recently, the AB8 Front Impact Protection (FIP) sensors are no longer available and cannot be ordered. If you believe there is an issue with the AB8 FIP sensor, please contact customer service for technical support.
• 11020638Jun 18, 2025Other or unknown. Single axle tillers can be retrofitted to have a 91° jackknife angle, an improvement from the previous jackknife angle of 88°. New tillers are configured with this change as per Sales Bulletin PSB1063.
• 11018236Apr 30, 2025Other or unknown. This bulletin provides additional information regarding the Command Zone Telematics Control Unit (TCU), its functions, device locations in custom chassis apparatus, how ClearSky Intelligence subscribers can request the latest available TCU software version (7.4.2), and why TCU software should be updated.
• 11018235Apr 30, 2025Other or unknown. This bulletin provides a procedure by which to apply an Over-The-Air Programming (OTAP) software update to applicable Command Zone devices installed in Pierce custom chassis apparatus with a CL-714 series Display and with Telematics Control Unit version 7.0.3 or greater.
• 11018234Apr 30, 2025Other or unknown. This bulletin provides a procedure by which to apply a software update to applicable Command Zone devices installed in Pierce custom chassis apparatus using a Single Packet Update (SPU) file loaded onto a USB stick. This procedure is applicable only to apparatus with a CL-714 series Display, with Telematics Control Unit software version 6.0.X or greater, and with a ‘Tech Module’ port installed.
• 11018233Apr 30, 2025Other or unknown. This bulletin provides a procedure by which to apply a software update to applicable Command Zone devices installed in Pierce custom chassis apparatus using a Single Packet Update (SPU) file loaded via the CZ Webpages application. This procedure is applicable to apparatus equipped with either CL-711 or CL-714 series Displays.
• 11018231Apr 30, 2025Other or unknown. This bulletin provides a procedure by which to validate Command Zone device software versions in Pierce custom chassis apparatus.
• 11014933Feb 6, 2025Other or unknown. Introduction of tri-crimp, Spiralock™ chassis/aerial hardware.
• 11014028Feb 5, 2025Other or unknown. The GEN 1 Husky 3 foam pump from FSC is being discontinued. To keep supporting our customers, a conversion kit is available to install the GEN 2.1 Husky 3 foam pump in place of the GEN 1.
• 11014030Jan 29, 2025Other or unknown. Secondary lock-tab washers are commonly used in applications where parts are subjected to rotational forces. It is crucial for safe operation of the apparatus that these retainers remain in place.
• 11014032Jan 15, 2025Other or unknown. As a product improvement, Pierce is now offering an exclusive HosemateTM Safety Swivel. These flanges will be bolt-on and retrofitted to any Akron/Elkhart four-bolt flanged valves using the same bolts and gaskets found on the standard swivel and plug. We also offer the Trident Hosemate in the flange sizes for the F1, F3, and F5 lengths. This new safety swivel allows the end user to avoid twists in hose lines as…
• 11012871Jan 15, 2025Other or unknown. This bulletin will provide proper installation instructions and torque ratings for constant torque clamps that are used to secure coolant hoses on Pierce Fire Apparatus.
• 11012870Dec 18, 2024Other or unknown. The GEN 1 Husky 3 foam pump from FSC is being discontinued. To keep supporting our customers, a conversion kit is available to install the GEN 2.1 Husky 3 foam pump in place of the GEN 1.
• 11011818Nov 15, 2024Electrical system. This bulletin is to support the dealer network when replacing a ASL 360 ECU that requires programming on the truck.
• 11011817Oct 30, 2024Electrical system. Software update for fault codes on Command Zone display: This software update may help remove ambiguity between active and inactive engine error codes shown on the Command Zone display.
• 11008386Sep 4, 2024Exterior lighting. All Roto Rays are warranted to the purchaser for twenty-four months from the date of service against defects in material or workmanship. During the warranty period products found to be defective will be repaired or replaced (at Roto Rays option) without charge. The defective light must be returned to Roto Rays, INC., 722 Park Ave., Herndon, VA 201·70. The light will be returned to the purchaser prepaid.
• 10248700Dec 19, 2023Engine cooling. Detroit recently released an ACM software update v7.61.2.0 to address high occurrences of Selective Catalyst Reduction Closed Loop Control at Maximum Limit faults on Pierce apparatus with MY2016 – 2022 Detroit engines. The updated software includes improvements for three fault codes.
• 10238853Jun 16, 2023Equipment, Body and structure. In Arrow XT custom chassis, the A/C condensation pan may overflow and drip on driver and occupants. Previously, an engineering review was required before modifying the cabin. This bulletin streamlines the process and an engineering review is no longer required.
• 10210778Apr 18, 2022Electrical system. The GEN 1 Husky 3 foam pump from FSC is being discontinued. To keep supporting our customers, a conversion kit is available to install the GEN 2 Husky 3 foam pump in place of the GEN 1.
• 10110800Dec 12, 2016Exterior lighting. Warranty bulletin discussing condensation in LED headlamps produced by JW Speaker. Per supplier, condensation in headlamp with not impact performance or operation of the headlamp.
• 10197414Jan 6, 2016Engine cooling, Fuel system. Modine radiator part no.#1225672 installed in the Dash, Lance and Enforcer Chassis, Pages 1 and 2. Modine radiator Part 1760197 installed in Arrow XT Chassis. Pierce recommends the following procedure when troubleshooting a potential radiator tank leak or loss fof ani-freeze/
• 10197459Jan 16, 2015Exterior lighting. LED Headlight Part Numbers and Install Instructions

← All problems reported for the 2016 Pierce Arrow XT