2025 Polestar Polestar 3Service bulletins
2025 Polestar Polestar 3 Technical Service Bulletins
126 technical service bulletins (TSBs) are on record for the 2025 Polestar Polestar 3. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.
- 11037951Sep 17, 2026Other or unknown. This is a TJ - Text Only - No attachments - If the customer experiences a "Battery System Fault" warning message and the vehicle will not start, follow the advice under service. Updated software version under Service Improved software was released with version 3.0.33, Perform a total upgrade to bring the vehicle to the latest software.
- 11037950Sep 17, 2026Exterior lighting. This is a TJ - Text only no attachments - If the customer remarks about moisture in the body mounted rear lamps, that is not disappearing despite regular usage of the car, follow advise under "Service". Follow the steps in the TJ
- 11037948Sep 12, 2026Electrical system. Due to the presence of multiple certificates on the vehicle, the OTA (Over-the-Air) software update cannot be performed successfully. Polestar has decided that all cars, concerned by this QB, shall be modified in accordance with this QB, at first workshop visit
- 11037302Aug 12, 2026Visibility (wipers, defrost, mirrors), Electrical system. Issue with the valve controlling the washer fluid flow between rear camera lens and rear window which may cause the valve to get stuck so that no water is sprayed on the rear window when customer activates rear window washing. Polestar has decided that all cars, concerned by this QB, shall be modified in accordance with this QB, at first workshop visit. A total of 13 U.S. vehicles and 23 Canada vehicles are…
- 11036236Jul 24, 2026Other or unknown. This is a TJ - Text Only - No attachments - If the software version displayed in the CSD is not aligned with the actual software version installed in the vehicle (this may occur after a failed software download), and no Total Upgrade is available in VIDA, follow the instructions under "Service". Note! Do not replace any parts. A software product is available to align the software version in the CSD with the actual…
- 11035015Jun 26, 2026Body and structure. There is risk of water intrusion into the cavity between the A pillar and the body side outer panel, located behind the right-hand side lower door hinge. This is because of the sealant not being correctly applied to effectively prevent water ingress. QB-S: Polestar has decided that all cars, concerned by this QB, shall be modified in accordance with this QB, at first workshop visit. A total of 966 U.S. and 1100…
- 11035011May 13, 2026Other or unknown. This is a TJ text only no attachments - If you are unable to open or close the glovebox compartment, follow the advice under Service. A replacement of the glovebox motor is recommended as a fix. Please follow the method in VIDA
- 11035010May 6, 2026Other or unknown. This is a TJ - Text only - If there are problems starting the vehicle after a VIDA software download, see the information under service. If the UWB key, key tag or digital key is kept in the vehicle during software download with VIDA, the UWB key be will deactivated. This is caused by the PAK reset, which is part of software download. This will be updated during 2026 quarter 2.
- 11035009May 6, 2026Exterior lighting. This is a Technical Journal: Headlamp condensation inside lens - Note that normal condensation will not be solved by replacing the headlamp. The headlamps are designed to withstand moisture and the functionality of the lamp is not affected by condensation. To avoid or eliminate moisture in the headlamps, use the car regularly. The car also needs to be used for longer period of time with low beam on
- 11035008May 6, 2026Other or unknown. - This is a Technical Journal: Wind Noise from Side Window. Before replacing any parts, follow the checklist below. 1. Check the calibration of the window. Recalibrate if needed. 2. Inspect the sealing for any damages or deformations. Replace if needed
- 11035007May 6, 2026Other or unknown. This is a Tech Journal - If a customer experiences an Electric System Limited message along with reduced performance, and there are temperature-related DTCs in the HLCM, the root cause may be restricted coolant flow to the HLCM. Please follow the advice under "Service" to test the HLCM cooling performance. HLCM (High to Low Voltage Converter Module)
- 11032617Apr 30, 2026Other or unknown. This is a TJ - Text only - no attachment - If the vehicle triggers false alarms without a clear reason on multiple occasions, please follow advice under "service".
- 11032616Apr 30, 2026Other or unknown. This is a TJ - Text and a .PNG - f vehicles within the below structure week range are built with TCAM2 units and the TCAM needs to be replaced, you may receive a TCAM3 unit instead, to confirm this, please follow the 3 steps guidance under "Service".
- 11032614Apr 25, 2026Body and structure. QB SP1080 addresses a tailgate water leak risk on certain MY2025 Polestar 3 vehicles caused by unsealed drilled holes, requiring a resealing repair at the first workshop visit to prevent water intrusion; 1,227 U.S. vehicles are affected.
- 11032613Apr 24, 2026Other or unknown. This is a TJ - Text only no attachments -If a vehicle shows the symptom of not being able to charge the HV battery via AC Charging, please follow the advice under "Service".Confirm the following: DC charging still works; only AC charging does not. One of the DTCs mentioned in this TJ is set. If both criteria are fulfilled, proceed with this TJ. Otherwise, continue with VIDA fault tracing.
- 11032612Apr 24, 2026Other or unknown. This is a TJ - Text and a .PNG - f vehicles within the below structure week range are built with TCAM2 units and the TCAM needs to be replaced, you may receive a TCAM3 unit instead, to confirm this, please follow the 3 steps guidance under "Service".
- 11032610Apr 24, 2026Other or unknown. This is a TJ - Text only - No attachments - If installing a GHCA PN 36000418 into a vehicle that is not retrofitted to VCUv2, please follow the advice under "Service".
- 11032606Apr 24, 2026Other or unknown. This is a TJ - Text only - No attachments - If installing a GHCA PN 36000418 into a vehicle that is not retrofitted to VCUv2, please follow the advice under "Service".
- 11031088Mar 28, 2026Other or unknown. This is a TJ - Text only no attachments -If a vehicle shows the symptom of not being able to charge the HV battery via AC Charging, please follow the advice under "Service".Confirm the following: DC charging still works; only AC charging does not. One of the DTCs mentioned in this TJ is set. If both criteria are fulfilled, proceed with this TJ. Otherwise, continue with VIDA fault tracing.
- 11031087Mar 21, 2026Exterior lighting. This is a Technical Journal: Headlamp condensation inside lens - Note that normal condensation will not be solved by replacing the headlamp. The headlamps are designed to withstand moisture and the functionality of the lamp is not affected by condensation. To avoid or eliminate moisture in the headlamps, use the car regularly. The car also needs to be used for longer period of time with low beam on
- 11031086Mar 17, 2026Other or unknown. This is a TJ Document plus 1 PDF image - In cases where the cabin climate feels colder than expected under sunlight, and sometimes that is even difficult to adjust using standard temperature settings, please check if the glass is manufactured by FUYAO (see attached picture). In this case, replace the windshield according to the instruction in VIDA and download the software SP-32489155.
- 11031084Mar 6, 2026Other or unknown. This is a Technical Journal: Connectivity Certificates
- 11029170Feb 28, 2026Body and structure. QB SP1080 addresses a tailgate water leak risk on certain MY2025 Polestar 3 vehicles caused by unsealed drilled holes, requiring a resealing repair at the first workshop visit to prevent water intrusion; 1,227 U.S. vehicles are affected.
- 11029169Feb 14, 2026Electrical system. Complementary action to upgrade P2023-2025 Polestar 3, central core computer, VCU1 to the upgraded VUC2, and download total software upgrade for the new VCU2.
- 11029166Feb 7, 2026Other or unknown. This is a TJ Document plus 1 PDF image - In cases where the cabin climate feels colder than expected under sunlight, and sometimes that is even difficult to adjust using standard temperature settings, please check if the glass is manufactured by FUYAO (see attached picture). In this case, replace the windshield according to the instruction in VIDA and download the software SP-32489155.
- 11029165Feb 7, 2026Other or unknown. This is a TJ - Text only no attachments -If a vehicle shows the symptom of not being able to charge the HV battery via AC Charging, please follow the advice under "Service".Confirm the following: DC charging still works; only AC charging does not. One of the DTCs mentioned in this TJ is set. If both criteria are fulfilled, proceed with this TJ. Otherwise, continue with VIDA fault tracing.
- 11029162Feb 5, 2026Electrical system. Complementary action to upgrade P2023-2025 Polestar 3, central core computer, VCU1 to the upgraded VUC2, and download total software upgrade for the new VCU2.
- 11028335Jan 23, 2026Transmission and drivetrain. This is a Technical Journal: Rumbling Noise From ERAD / TVDC. Perform an oil change in the TVDC according to VIDA instructions
- 11028334Jan 23, 2026Other or unknown. This is a TJ - text - no attachment - If the customer switches profiles and does not experience the automatic adjustment of driver seat and side mirrors to work, please follow the instructions under "Service". This only applies on vehicles with core specification = manual adjustable steering column (RR02 Steering Column Type Steering column type B manual adj. )
- 11028331Jan 13, 2026Other or unknown. This is a TJ - Text only - no attachments - If a customer reports seeing the message "Drive to calibrate sensors. Support functions affected. Check the manual." on the CSD and the DIMD doesn't disappear after 15-20 minutes, please follow the advice provided under "Service".
- 11027163Dec 31, 2025Other or unknown. This is a TJ - Text only no attachments -If a vehicle shows the symptom of not being able to charge the HV battery via AC Charging, please follow the advice under "Service".
- 11027160Dec 20, 2025Other or unknown. This is a TJ Document plus 1 image - In cases where the cabin climate feels colder than expected under sunlight, and sometimes that is even difficult to adjust using standard temperature settings, please check if the glass is manufactured by FUYAO (see attached picture). In this case, replace the windshield according to the instruction in VIDA and download the software SP-32489155.
- 11027159Dec 20, 2025Exterior lighting. This is a Technical Journal: Headlamp condensation inside lens - Note that normal condensation will not be solved by replacing the headlamp. The headlamps are designed to withstand moisture and the functionality of the lamp is not affected by condensation. To avoid or eliminate moisture in the headlamps, use the car regularly. The car also needs to be used for longer period of time with low beam on
- 11027155Dec 13, 2025Other or unknown. This is a TJ - text - no attachment - If the customer switches profiles and does not experience the automatic adjustment of driver seat and side mirrors to work, please follow the instructions under "Service". This only applies on vehicles with core specification = manual adjustable steering column (RR02 Steering Column Type Steering column type B manual adj. )
- 11025995Nov 14, 2025Electrical system. Polestar Automotive USA, on behalf of Polestar Performance AB, have decided to launch Recall RP1063 on certain model year 2025 Polestar 3 vehicles. Polestar has identified that the inline connector located between the engine bay cable harness the front bumper cable harness may experience water ingress into the connector housing, which has led to corrosion on the connector pins. As a result, water entering…
- 11025994Nov 14, 2025Other or unknown. determined that if an OTA software update could not be performed due to an issue detected during a SW installation event. A PAK validation needs to be performed before a total software update can be completed.
- 11025993Nov 14, 2025Other or unknown. This is a TJ Document plus 1 image - In cases where the cabin climate feels colder than expected under sunlight, and sometimes that is even difficult to adjust using standard temperature settings, please check if the glass is manufactured by FUYAO (see attached picture). In this case, replace the windshield according to the instruction in VIDA and download the software SP-32489155.
- 11025992Nov 14, 2025Electrical system. Polestar Automotive USA, on behalf of Polestar Performance AB, have decided to launch Recall RP1063 on certain model year 2025 Polestar 3 vehicles. Polestar has identified that the inline connector located between the engine bay cable harness the front bumper cable harness may experience water ingress into the connector housing, which has led to corrosion on the connector pins. As a result, water entering…
- 11025991Nov 13, 2025Other or unknown. This is a TJ text only - no attachments If VIDA shows message "A problem was detected with PAK and its UWB antennas..." during pre-installation of software download to PAK module, or if software download to PAK module fails and gets stuck in programming session, follow advice under "Service". If VIDA shows message "A problem was detected with PAK and its UWB antennas...":
- 11025990Nov 13, 2025Other or unknown. This is a TJ Text only no attachment - Complaints about poor or degraded sound quality are not covered by this Technical Journal (TJ) and must be reported separately via a Nebula report. DO NOT replace any parts due to No Phone Sound issue. Partial improvements and extended diagnostic collections have been introduced in software release (1.4.12 SW). Please perform a software upgrade according to TJ 35361.
- 11025989Nov 13, 2025Other or unknown. This is a TJ - document no attachment - Before replacing the VCU, follow advice under "Service". *In most cases the VCU does not need to be replaced. Support can be provided by your local technical helpdesk or from Volvo Cars central technical helpdesk. The script in VIDA for VCU reload is now working
- 11025988Nov 8, 2025Other or unknown. - This is a Technical Journal: Wind Noise from Side Window. Before replacing any parts, follow the checklist below. 1. Check the calibration of the window. Recalibrate if needed. 2. Inspect the sealing for any damages or deformations. Replace if needed
- 11025986Nov 8, 2025Other or unknown. This is a PS TJ 37558. 1. 1 - 1 text doc and 1 png attachment - If customer complains of uneven temperature in front section with Climate set LO-LO and left side is warmer than right side, please follow advice under service. Remove the knee bolster airbag to gain access to the left side of the climate box and inspect the blend lever according to attached picture.
- 11025984Nov 7, 2025Other or unknown. This is a TJ - Text Only - No attachment - If VIDA fault tracing indicates that the GHCA must be replaced, please follow the advice under "Service".
- 11025982Oct 31, 2025Other or unknown. This is a TJ text only - no attachments If VIDA shows message "A problem was detected with PAK and its UWB antennas..." during pre-installation of software download to PAK module, or if software download to PAK module fails and gets stuck in programming session, follow advice under "Service". If VIDA shows message "A problem was detected with PAK and its UWB antennas...":
- 11025981Oct 31, 2025Body and structure. Polestar Automotive USA, on behalf of Polestar Performance AB, has decided to launch Service Action SP1067: Polestar 3 steering shaft plate sealing on certain model year 2025 Polestar 3 vehicles. Polestar has identified that the sealant amount that was applied between the body plate in the steering shaft area may be insufficient. As a result, water may enter the cabin and cause the carpet to become wet.
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- 11025979Oct 29, 2025Other or unknown. This is a TJ -Text + .jpg attachment - If SWDL fails for any reason, it may result in the vehicle having invalid certificates. In such cases, follow the advice under "Service".
- 11025977Oct 29, 2025Exterior lighting. This is a TJ + 1 .mov and 1 .jpeg file- If step-in lights are flashing, sometimes in alternating colours on one or more doors as attached movie TJ_37362_1.MOV, please follow advice under service. 1. Disconnect the affected step-in lamps from its connector and wait for one minute 2.
- 11025976Oct 25, 2025Transmission and drivetrain. This is a Technical Journal: Rumbling Noise From ERAD / TVDC. Perform an oil change in the TVDC according to VIDA instructions
- 11023532Sep 30, 2025Other or unknown. This is a TJ - Text only - No attachment -If one or a combination of the listed ADPU DTCs below are set, follow advice under "Service".
← All problems reported for the 2025 Polestar Polestar 3
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.