2025 Polestar Polestar 3 Technical Service Bulletins

126 technical service bulletins (TSBs) are on record for the 2025 Polestar Polestar 3. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 11023528Sep 30, 2025Other or unknown. This is a TJ - Text Only - No attachment - If VIDA fault tracing indicates that the GHCA must be replaced, please follow the advice under "Service".
• 11023526Sep 30, 2025Other or unknown. This is a TJ - Text only - no attachment - If the vehicle triggers false alarms without a clear reason on multiple occasions, please follow advice under "service".
• 11022804Aug 12, 2025Other or unknown. This is a Technical Journal: Climate System Cooling Performance (Polestar). Before fault tracing, check if the vehicle is tagged for QB1052. Complete the QB if needed.
 •If the vehicle is not tagged for QB1052, fault trace according to VIDA.
 For any other A/C performance concerns (i.e., Poor cooling, uneven temperature, not cooling enough, ect. ) Please follow VIDA fault tracing.
• 11022802Aug 6, 2025Other or unknown. This is a Technical Journal: Software download issue to HUD (Polestar). Do not perform a HUD Reload.
 HUD Reload has been removed from the Software Installation menu in VIDA.
 If the HUD has been replaced and software needs to be installed, please create a Nebula report, and these need to be handled manually.
• 11021913Jul 31, 2025Electrical system. Polestar Automotive USA, on behalf of Polestar Performance AB, have decided to launch Recall RP1063 on certain model year 2025 Polestar 3 vehicles.
 Polestar has identified that the inline connector located between the engine bay cable harness the front bumper cable harness may experience water ingress into the connector housing, which has led to corrosion on the connector pins.
 As a result, water entering…
• 11021911Jul 23, 2025Other or unknown. Polestar Automotive USA and Polestar Automotive Canada, on behalf of Polestar Performance AB, has decided to launch Service Action SP1062: Polestar 3 Software Update on certain model year 2025 Polestar 3 vehicles.
 Polestar has identified that certain Polestar 3 vehicles have software version 1.2.16 or below.
• 11021909Jul 19, 2025Other or unknown. This is a Technical Journal: Wind Noise from Side Window. Before replacing any parts, follow the checklist below.
 1. Check the calibration of the window. Recalibrate if needed.
 2. Inspect the sealing for any damages or deformations. Replace if needed
• 11021905Jul 15, 2025Electrical system. Polestar Automotive USA, on behalf of Polestar Performance AB, has decided to launch Service Action SP1052: Polestar 3 Active Spoiler Shutter Module (ASSM) actuator on certain Polestar 3 vehicles.
 Polestar investigations have identified an issue with the ASSM actuator which may impact AC, charging and propulsion performance.
 The corrective action is to replace the ASSM actuator according to VIDA.
 A…
• 11021904Jul 15, 2025Electrical system. Polestar Automotive USA, on behalf of Polestar Performance AB, have decided to launch Recall RP1063 on certain model year 2025 Polestar 3 vehicles.
 Polestar has identified that the inline connector located between the engine bay cable harness the front bumper cable harness may experience water ingress into the connector housing, which has led to corrosion on the connector pins.
 As a result, water entering…
• 11020571Jun 25, 2025Electrical system. This is a Technical Journal: Reduced Performance Message After AC Charging. Check that the vehicle has the latest software installed if not, perform a software upgrade
• 11020570Jun 25, 2025Transmission and drivetrain. This is a Technical Journal: Rumbling Noise From ERAD / TVDC. Perform an oil change in the TVDC according to VIDA instructions
• 11020568Jun 13, 2025Other or unknown. This is a Technical Journal: Window and Glass Claim Information Request. Submit a TIE report.
• 11020567Jun 6, 2025Other or unknown. This is a Technical Journal: Polestar 3 VCU Prior Approval.
• 11020566Jun 6, 2025Other or unknown. This is a Technical Journal: Polestar 3 VCU Replacement. Before completing the VCU reload please create a Support Needed case for assistance.
• 11020564Jun 6, 2025Other or unknown. This is a Technical Journal: Window and Glass Claim Information Request. Submit a TIE report.
• 11020563Jun 6, 2025Other or unknown. This is a Technical Journal: Digital Key, Activation Fails. Open VIDA application and go to Polestar App "Set up" page.
• 11019500May 16, 2025Electrical system. This is a Technical Journal: Charging Limited to 10A, EVI Release Wire Stuck. Inspect the EVI release wire in the cargo area.
• 11019499May 2, 2025Transmission and drivetrain. This is a Technical Journal: Rumbling Noise From ERAD / TVDC. Perform an oil change in the TVDC according to VIDA instructions
• 11018529Apr 3, 2025Electrical system. This is a Technical Journal: AC Charging Limited to 15 Amps or Not Charging At All. 1. Check the charging settings on the vehicle's center screen, specifically the amperage setting.
 2. Set the amperage to 15A and have the customer attempt charging again with the affected charger.
 3. If the car does not charge at 15A, reduce the amperes further, down to 10A.
• 11023311Mar 20, 2025Other or unknown. This is a Technical Journal: Coolant System Filling. If for any reason the coolant system is drained and needs to be topped off, follow VIDA instructions when doing so
• 11023309Mar 20, 2025Other or unknown. This is a Technical Journal: Keyfob (tag) Proximity Issues. Software version 1.2.6, includes significant improvements to proximity feature.
 Please refrain from replacing the Keyfobs (tags).
• 11023308Mar 20, 2025Fuel system. Polestar Automotive USA and Polestar Automotive Canada on behalf of Polestar Performance AB, has decided to launch Service Action SP1045: Polestar 3 AWD Torque Vectoring Dual Clutch (TVDC) drain plugs on certain model year 2025 Polestar 3 vehicles.
 Polestar investigations have identified that the drain plugs for the TVDC may not be torqued properly. As a result, leakage may occur.
 The corrective action is…
• 11017049Mar 20, 2025Other or unknown. This is a Technical Journal: Coolant System Filling. If for any reason the coolant system is drained and needs to be topped off, follow VIDA instructions when doing so
• 11017047Mar 20, 2025Other or unknown. This is a Technical Journal: Keyfob (tag) Proximity Issues. Software version 1.2.6, includes significant improvements to proximity feature.
 Please refrain from replacing the Keyfobs (tags).
• 11017046Mar 20, 2025Fuel system. Polestar Automotive USA and Polestar Automotive Canada on behalf of Polestar Performance AB, has decided to launch Service Action SP1045: Polestar 3 AWD Torque Vectoring Dual Clutch (TVDC) drain plugs on certain model year 2025 Polestar 3 vehicles.
 Polestar investigations have identified that the drain plugs for the TVDC may not be torqued properly. As a result, leakage may occur.
 The corrective action is…
• 11023307Mar 19, 2025Other or unknown. This is a Technical Journal: PS3 Digital Key Troubleshooting Steps. Follow trouble shooting steps in Technical Journal.
• 11023306Mar 19, 2025Electrical system. This is a Technical Journal: AC Charging Limited to 15 Amps or Not Charging At All. 1. Check the charging settings on the vehicle's center screen, specifically the amperage setting.
 2. Set the amperage to 15A and have the customer attempt charging again with the affected charger.
 3. If the car does not charge at 15A, reduce the amperes further, down to 10A.
• 11017045Mar 19, 2025Other or unknown. This is a Technical Journal: PS3 Digital Key Troubleshooting Steps. Follow trouble shooting steps in Technical Journal.
• 11017044Mar 19, 2025Electrical system. This is a Technical Journal: AC Charging Limited to 15 Amps or Not Charging At All. 1. Check the charging settings on the vehicle's center screen, specifically the amperage setting.
 2. Set the amperage to 15A and have the customer attempt charging again with the affected charger.
 3. If the car does not charge at 15A, reduce the amperes further, down to 10A.
• 11023305Mar 13, 2025Fuel system. Polestar Automotive USA on behalf of Polestar Performance AB, have decided to launch Delivery Action DP1048: Polestar 3 Cell modules on certain Model Year 2025 Polestar 3 vehicles.
 Polestar has identified that one or more cell modules in the high voltage battery have been drained below the allowed voltage level. As a result, these battery cells cannot be charged.
 The corrective action is to identify any…
• 11017043Mar 13, 2025Fuel system. Polestar Automotive USA on behalf of Polestar Performance AB, have decided to launch Delivery Action DP1048: Polestar 3 Cell modules on certain Model Year 2025 Polestar 3 vehicles.
 Polestar has identified that one or more cell modules in the high voltage battery have been drained below the allowed voltage level. As a result, these battery cells cannot be charged.
 The corrective action is to identify any…
• 11023304Mar 11, 2025Electrical system. This is a Technical Journal: PS3 GHCA Replacement: Prior Approval Needed
• 11017042Mar 11, 2025Electrical system. This is a Technical Journal: PS3 GHCA Replacement: Prior Approval Needed
• 11015992Feb 27, 2025Electrical system. This is a Technical Journal: Reduced Performance Message After AC Charging. Check that the vehicle has the latest software installed if not, perform a software upgrade
• 11015990Feb 27, 2025Electrical system. This is a Technical Journal: Key Fob not charging / Key fob not pairing with WPC. 1.If KeyFob (tag) is not pairing or charging with WPC, it might be due to compatibility issues rather than a fault with either device. To resolve this situation, please follow the detailed steps in Technical Journal..
• 11015989Feb 27, 2025Exterior lighting. This is a Technical Journal: Headlamp condensation inside lens - Note that normal condensation will not be solved by replacing the headlamp. The headlamps are designed to withstand moisture and the functionality of the lamp is not affected by condensation.
 To avoid or eliminate moisture in the headlamps, use the car regularly. The car also needs to be used for longer period of time with low beam on
• 11015988Feb 27, 2025Other or unknown. This is a Technical Journal: DTC FIOC P0A8187 SET. This is a misdetection and a false positive (ghost code).
• 11015986Feb 14, 2025Body and structure. This is a Technical Journal: Outer Door Handle Jamming. Make adjustments to door handle.
• 11015985Feb 14, 2025Other or unknown. This is a Technical Journal: PDS software upgrade - Best Practice. Follow VIDA checklist.
• 11015984Feb 6, 2025Electrical system. This is a Technical Journal: AC Charging Limited to 15 Amps or Not Charging At All. 1. Check the charging settings on the vehicle's center screen, specifically the amperage setting.
 2. Set the amperage to 15A and have the customer attempt charging again with the affected charger.
 3. If the car does not charge at 15A, reduce the amperes further, down to 10A.
• 11015983Feb 6, 2025Body and structure. This is a Technical Journal: White patch defect in paint when removed rapgard. Expose to outside sunlight for 48hrs.
• 11014149Jan 15, 2025Transmission and drivetrain. This is a Technical Journal: First Year Policy: ERAD / TVDC. No ERAD/TVDC units shall be opened or replaced without approval or request from the CMQ.
• 11014148Jan 15, 2025Electrical system. This is a Technical Journal: HLCM in Fail-Safe Mode. check and recover the fail-safe flag. If the fail-safe flag is still active after step 8 in the PDF "TJ_37206_1" the HLCM needs to be replaced.
• 11014146Jan 10, 2025Seats. This is a Technical Journal. Seat Adjustments not saved in Driver Profiles. Perform a seat calibration as instructed
• 11012579Dec 24, 2024Wheels. This is a Technical Journal: TPMS Service Required. download Software Product 32302038.
• 11012578Dec 24, 2024Body and structure. This is a Technical Journal: Outer Door Handle Jamming
• 11012577Dec 24, 2024Seats. This is a Technical Journal: Seat Settings Unavailable. try unplugging and re-plugging the PSMD/PSMP connectors.
• 11012576Dec 21, 2024Other or unknown. This is a Technical Journal: Parking climate timer intermittently not active. Preliminary solution for this will be available year 2024 quarter 4.
• 11012575Dec 20, 2024Other or unknown. This is a Technical Journal: PS3 Software download issues, temporary solutions. Follow steps in Technical Journal.
• 11011733Nov 21, 2024Other or unknown. Polestar Automotive USA and Polestar Automotive Canada on behalf of Polestar Performance AB, has decided to launch Service Action SP1042: PS3 Software Update on certain model year 2025 Polestar 3 vehicles.
 Polestar investigations have identified that certain PS3 vehicles must download improved software 1.1.21 or later.
 The corrective action is to perform a Total Software Upgrade.
 A total of 335 U.S…

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