2002 Pontiac Grand AM Technical Service Bulletins

312 technical service bulletins (TSBs) are on record for the 2002 Pontiac Grand AM. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10142208Sep 16, 2014Equipment. This information bulletin provides the dealers on how to submit a product information report.
• 10137787Sep 16, 2014Equipment. This information bulletin provides the dealers on how to submit a product information report.
• 10245891Sep 1, 2014Electrical system. Unintended Ignition Key Rotation
• 10112160Aug 8, 2014Equipment. This Preliminary Information communication provides information to the technician about installing General Motors Accessory pats. Technician can check Service Information for some accessories. Technician can also contact Partect for assistance. Technician can also contact Techline Customer Support Center for programming issues.
• 10112137Jul 30, 2014Equipment. This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.
• 10140437Jul 25, 2014Equipment, Engine. This information bulletin provides the technician the information on how to properly clean a metal surface using the correct tool.
• 10138592Jul 25, 2014Equipment. This information bulletin provides the technician the information on how to properly clean a metal surface using the correct tool.
• 10137842Jul 25, 2014Equipment, Engine cooling. This information bulletin provides the technician the information on how to properly clean a metal surface using the correct tool.
• 10112116Jul 17, 2014Engine cooling. This Preliminary Information communication provides information to the technician about engine block of possible cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or blow by. Technician will need to inspect the engine for Cylinder damage or scoring, An out of round cylinder bore, Dirt intrusion, and Catalytic Converter failure.
• 10140367Jul 16, 2014Equipment. This informational bulletin provides information on what products GM has to aid in the eliminating unwanted odors in a vehicle.
• 10138582Jul 16, 2014Equipment. This informational bulletin provides information on what products GM has to aid in the eliminating unwanted odors in a vehicle.
• 10137832Jul 16, 2014Equipment. This informational bulletin provides information on what products GM has to aid in the eliminating unwanted odors in a vehicle.
• 10140363Jul 11, 2014Equipment. This information bulletin provides the dealers on how to submit a product information report.
• 10138578Jul 11, 2014Equipment. This information bulletin provides the dealers on how to submit a product information report.
• 10137828Jul 11, 2014Equipment. This information bulletin provides the dealers on how to submit a product information report.
• 10248444Jun 30, 2014Equipment. Vehicle Recalls
• 10126285Jun 16, 2014Equipment. This preliminary bulletin provides procedures on how to reset or refresh the XM radio receiver is the customers states that they only get a few channels.
• 10125956Jun 16, 2014Equipment. This Preliminary Information communication provides information to the technician about vehicles that may not receiving all channels on the XM band. Technician will need to use a scan tool and verify current Digital Radio Receiver Status under Data Display. Technician will need to look at the second line labeled Digital Radio Receiver Status will display a number of 00 - 04. Technician will repair per the status…
• 10125953Jun 16, 2014Equipment. This Preliminary Information communication provides information to the technician on the programming and activation of the OnStar system. For many 2008 and prior model year GM vehicles, the programming is performed using the Tech 2 and the activation is initiated by a Service Programming System.
• 10246952Jun 1, 2014Equipment. Programming And Activation Of Replacement OnStar Modules.
• 10137901May 9, 2014Fuel system. This informational bulletin provides the technician with information on what E85 fuel may due to a non E85 vehicle.
• 10135219Apr 22, 2014Exterior lighting. This informational bulletin explains condensation in exterior lights and replacment guidelines for warranty replacement.
• 10135218Apr 22, 2014Equipment. This informational bulletin is to assist with the identification of issues that are not considered warrantable.
• 10111810Apr 17, 2014Equipment. This Preliminary Information communication provides information to the technician about installing General Motors Accessory pats. Technician can check Service Information for some accessories. Technician can also contact Partect for assistance. Technician can also contact Techline Customer Support Center for programming issues.
• 10111850Mar 5, 2014Equipment. This Preliminary Information communication provides information to the technician about vehicles that when a Canadian customer may comment that when they travel to the United States, they are unable to connect to OnStar or use hands free calling. Dealer can advise the customer that the existing cell phone provider not having roaming agreements in areas outside of Canada.
• 10111846Mar 4, 2014Electrical system. This Preliminary Information communication provides information to the technician about a customer?s request to install OnStar Bluetooth. Dealer should be advised at this time, there are no provisions to add this option to vehicles that were not built with it.
• 10247681Mar 1, 2014Equipment. Information On Requests To Add OnStar Bluetooth Option.
• 10245950Mar 1, 2014Equipment. Canadian Customers Unable To Place Calls In The United States
• 10111964Feb 26, 2014Electrical system. This Preliminary Information communication provides information to the technician about vehicles that have the OnStar system does not respond properly to some numbers and/or voice commands. Dealer should direct the customer to review the operational characteristics in the OnStar Users Guide.
• 10111927Feb 12, 2014Fuel system, Equipment, Brakes. This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp. Technician may find Diagnostic Trouble Code P0442. Technician will need to review Techlink article from May 2013 titled "Using the Evaporative Emissions System Tester" Technician will need to follow these steps to help diagnose the issue. First after the P0442…
• 10111894Feb 4, 2014Equipment. This Preliminary Information communication provides information to the technician that General Motors and General Motors of Canada Company do not support cross border sales. The General Motors of Canada Customer Care Centre is the sole authorized provider of a certification confirmation letter which helps our customers identify if their vehicles meets the required USA regulatory standards necessary for importation…
• 10190932Feb 1, 2014Equipment, Wheels. Refinishing Aluminum Wheels This bulletin updates General Motor's position on refinishing aluminum wheels. GM does not endorse any repairs that involve welding, bending, straightening o re-machining. Only cosmetic refinishing of the wheel's coatings, using recommended procedures, is allowed. Evaluating Damage In evaluating damage, it is the GM Dealer's responsibility to inspect the wheel for corrosion, scrapes…
• 10190931Feb 1, 2014Equipment, Wheels. Refinishing Aluminum Wheels This bulletin updates General Motor's position on refinishing aluminum wheels. GM does not endorse any repairs that involve welding, bending, straightening o re-machining. Only cosmetic refinishing of the wheel's coatings, using recommended procedures, is allowed. Evaluating Damage In evaluating damage, it is the GM Dealer's responsibility to inspect the wheel for corrosion, scrapes…
• 10112013Jan 22, 2014Equipment. This Preliminary Information communication provides information to the technician about vehicles that may have an issue when using Bluetooth voice recognition with an iPhone. Technician should work with the customer to insure the phone contacts to not have any Emojis loaded to any contact.
• 10111997Jan 16, 2014Equipment. This Preliminary Information communication advises the technician that a noise or a vibration in the vehicle that seems to be abnormal may not have been there when the vehicle was purchased. Technician should look for Non - General Motors aftermarket accessories installed on the vehicle that can cause these issues.
• 10190934Jan 1, 2014Body and structure, Equipment. Underbody Component Corrosion The following information may be helpful when addressing underbody component corrosion with customers. Some customers may comment that one or more of their vehicle's underbody components are showing some form of corrosion. This corrosion may be red in appearance (rust) if the component is steel, forged iron or cast iron. This corrosion may also be grey or white in color if the…
• 10190933Jan 1, 2014Equipment, Body and structure. Underbody Component Corrosion The following information may be helpful when addressing underbody component corrosion with customers. Some customers may comment that one or more of their vehicle's underbody components are showing some form of corrosion. This corrosion may be red in appearance (rust) if the component is steel, forged iron or cast iron. This corrosion may also be grey or white in color if the…
• 10133103Dec 16, 2013Back-over prevention (rear camera). This informational bulletin provides directions on submitting different PIRs
• 10133086Dec 4, 2013Fuel system, Other or unknown. This informational bulletin provides information on how to save fuel and proper maintenance without using fuel or oil additives.
• 10112331Nov 1, 2013Engine cooling. This Preliminary Information communication provides information to the technician about engine block of possible cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or blow by. Technician will need to inspect the engine for Cylinder damage or scoring, An out of round cylinder bore, Dirt intrusion, and Catalytic Converter failure.
• 10113258Sep 19, 2013Electrical system. This Preliminary Information communication provides information to the technician about vehicles that have a Supplemental Inflatable Restraint lamp, Service Vehicle Soon lamp on and/or radio locked, possibly after module replacement. Technician will need to check for an incorrect or non-existent VIN number in modules that require them. Technician should ensure that all modules that are replaced are programmed per…
• 10113227Sep 3, 2013Equipment. This Preliminary Information communication provides information to the technician about installing General Motors Accessory pats. Technician can check Service Information for some accessories. Technician can also contact Partech for assistance.
• 10246631Sep 1, 2013Engine cooling. Expanded Availability for Remanufacture and Return (R&R) Electronic Control Modules
• 10113199Aug 20, 2013Electrical system. This Preliminary Information communication provides information to the technician about vehicles that the OnStar system will not connect. Technician should record module info per the latest version of PIC4310 and contact General Motors Technical Assistance Center.
• 10130567Jul 12, 2013Equipment. This informational bulletin provides information on key codes security rules and information on GM key code look up application.
• 10130562Jul 9, 2013Equipment. This informational bulletin provides information on key code security and information on GM key code look up applications.
• 10139067May 23, 2013Equipment. This informational bulletin provides a revision for 11-00-89-005D to add additional Mandatory Minimum Tables and additional information concerning Policy decision making.
• 10139066May 23, 2013Engine cooling, Equipment. This informational bulletin provides information for Engine Squealing Type Noise on Start-up or Vibration Condition.
• 10139049May 16, 2013Equipment, Visibility (wipers, defrost, mirrors). This informational bulletin provides a revision for 05-08-48-001B to add 2010-2014 model years and update Labor Operation.
• 10113074May 2, 2013Electrical system, Equipment. This Preliminary Information communication provides information to the technician that after replacing the Instrument Panel Cluster the exchange center is unable to program the actual mileage on the odometer or the actual mileage is unknown. Dealer will need to follow dealer to the General Motors service policies and procedures manual section 3.2.4 odometer servicing.

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