2002 Pontiac Grand AM Technical Service Bulletins

312 technical service bulletins (TSBs) are on record for the 2002 Pontiac Grand AM. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10130652Apr 25, 2013Equipment. This technical bulletin provides Warranty Administration - New Labor Codes information.
• 10130627Apr 11, 2013Equipment. This technical bulletin provides a revision of 99-04-20-002G to add 2013-2014 model years.
• 10134681Mar 26, 2013Equipment. This warranty administration bulletin provide policy information on clarification of use-dealer empowerment labor operations and customer enthusiasm.
• 10134640Mar 4, 2013Wheels. This informational bulletin provides information on the appearance of chromed aluminum wheels due to chemical staining, pitting corrosion and/or spotted.
• 10112885Feb 26, 2013Equipment. This Preliminary Information communication advises the technician that a noise or a vibration in the vehicle that seems to be abnormal may not have been there when the vehicle was purchased. Technician should look for Non - General Motors aftermarket accessories installed on the vehicle that can cause these issues.
• 10112857Feb 13, 2013Electrical system. This Preliminary Information communication advises the technician that, when testing any circuit for open or resistance, it is imperative that all related terminal pin fit and tension be checked when the test steps require disconnection of the connector or component, prior to any component replacement. Always use the recommended terminal test tool during these tests.
• 10133130Jan 16, 2013Body and structure. This informational bulletin provides information pre-painting/cleaning process for TPO plastic fascias.
• 10112700Jan 4, 2013Engine. This Preliminary Information communication provides information to the technician about vehicles that have a loud tick or rattle noise under the hood at all operating conditions. Technician will need to check the lower and oil pressure to the upper end oil pressure. Technician will need to inspect the oil feed orifice in the cylinder head. Technician will clean out and debris found in the orifice.
• 10138541Dec 17, 2012Equipment. This warranty administration bulletin provides information on the Clarification of Use for Dealer Empowerment Labor Operations and Customer Enthusiasm
• 10113843Dec 17, 2012Equipment. This warranty administration bulletin provides information on the Clarification of Use for Dealer Empowerment Labor Operations and Customer Enthusiasm
• 10112664Dec 13, 2012Electrical system. This Preliminary Information communication provides information to the technician about vehicles may have a no power or no connect concern. Technician will find that the OnStar led is red and Diagnostic Trouble Code U1500 is set. Technician will need to replace the Vehicle Communication Interface Module if the Station Identification number falls in the ranges 14,000,000 - 16,000,000 or 22,000,000 - 23,200,000.
• 10112641Dec 12, 2012Engine cooling. This Preliminary Information communication provides information to the technician that fluid contamination may be directed to one of the following testing centers according to the type of fluid needing testing. Dealer should send the correct fluid to the proper testing center.
• 10126163Nov 30, 2012Electrical system. This informational bulletin provides information regarding the aftermarket device interference with onstar diagnostic service.
• 10126171Nov 28, 2012Equipment. This informational bulletin provides a step by step procedure on how to properly use the GM chemicals to eliminate unwanted odors in vehicles and which products to use for each application.
• 10112607Nov 28, 2012Equipment. This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.
• 10126196Nov 13, 2012Equipment. This informational bulletin provides information and rules for GM keycode look up applicationa dn the key code security rules and regulations for Canada only.
• 10126200Nov 12, 2012Equipment. This informational bulletin provides a single point reference and strategy document to aid in reducing customer comebacks, and the possibility of buyback situations by outlining specific guidelines, strategy and forms that will assist with this goal, by identifying, clarifying and documenting customer concerns accurately at each service visit.
• 10112560Nov 9, 2012Brakes. This Preliminary Information communication provides information to the technician about brake rotors on new vehicles and replacement parts from General Motors Service Parts Operations. Technician should be advised the costing should not be removed from the brake rotor it will wear off with normal brake usage. Dealer should communicate to the customer this condition is a normal operating characteristic of their…
• 10112528Nov 1, 2012Electrical system. This Preliminary Information communication provides information to the technician about vehicles that during battery parasitic drain test, there may be some confusion as to what the normal power consumption reading should be from the OnStar system. Technician should understand the power cycles of the various OnStar systems. All Generation 6, 7, 8, and 9 systems are powered up continuously for 48 hours from ignition…
• 10112494Oct 18, 2012Equipment. This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts. Technician can check Service Information for some accessories. Technician can also contact Partech for assistance.
• 10118626Oct 10, 2012Equipment. This warranty administrational bulletin provides information on Clarification of Use - Dealer Empowerment Labor Operations and Customer Enthusiasm
• 10246951Oct 1, 2012Equipment. Programming And Activation Of Replacement OnStar Modules.
• 10038294Jan 1, 2012Seat belts. Gm: there are seat belt problems: difficulty latching and unlatching buckle. Buckle release button is sticking. Seat belt warning light illuminated. Likely caused by sticky beverages that are spilled into the buckle assembly. *rm updated 4/3/12.
• 10042986Nov 1, 2011Seats. General motors: information provided by bulletin for all 2012 and prior general motor trucks and passenger vehicles regarding the adjustable comfort and custom upholstery of the driver and the passenger head restraint.
• 10038510Mar 1, 2011Engine cooling. Gm: there may be noise coming from the cylinder head, because of low oil pressure which is caused by debris.
• 10037814Dec 1, 2010Engine cooling. Gm: the engine will not start. The engine cranks and sounds like it's going to start but then stops cranking.
• 10027804Nov 1, 2008Electrical system, Equipment. General motors corp: special coverage adjustment; analog onstar deactivation. *pe updated 2/17/09.
• 10026586Jun 1, 2008Equipment. Buick cadillac chevrolet gmc hummer oldsmobile pontiac saab saturn service campaign: see document search button for owner letter. Special coverage adjustment-analog onstar deactivation. Fcc ruled in 2002 wireless carriers would no longer re required to support analog wireless network starting in 2008. *pe csc letter was received. Updated 12/1/08.
• 10023171Oct 31, 2007Brakes. Abs pump running when not needed.
• 10023942Oct 1, 2007Transmission and drivetrain. Information on 4t40-e (mn4) and 4t45-e (mn5) front wheel drive automatic transmission valve body reconditioning, dtc p0741, p0742, p0751, p0752, p0756, p0757, p1811, harsh shifts, slips, no drive, no reverse.
• 10012694Aug 1, 2007Steering. Release of steering gear stub shaft bearing kit for service. *tt updated 08-15-07. *kb updated 10/09/07.
• 10021412Mar 1, 2007Brakes. Incorrect outer backing plate. Outer backing plate has short centre protusion. Outer backing plate should have tall center protrusion.
• 10021074Mar 1, 2007Other or unknown. Parts update - timing chain tensioner design change.
• 10020923Jan 30, 2007Engine cooling. Low oil pressure - inspect oil filter for damage. *kb updated 10/18/07.
• 10020731Sep 1, 2006Steering. Revised tilt steering wheel and column fastener tightening specifications.
• 10019423Mar 15, 2006Transmission and drivetrain. Clutch pedal stays to floor.
• 10019420Mar 15, 2006Engine cooling. Supplement to engine replacement instructions for part number 12607031.
• 10019228Feb 21, 2006Transmission and drivetrain. M86/m94 transmission information to disassemble third fourth and fifth gear.
• 10018915Jan 25, 2006Electrical system. Hesitation on acceleration after internal engine repairs - check injector harness orientation.
• 10012087Jan 1, 2006Exterior lighting. Upcoming special policy adjustment program 04098. Turn signals/hazard warning flashers.
• 10017096Oct 24, 2005Transmission and drivetrain. Vehicle will not move in either direction. Transmission may show over full. P90 4t40e 4t45e no movement drive or reverse. Converter may be empty of fluid.
• 10017086Oct 24, 2005Transmission and drivetrain. 4t40e or 4t45e will not shift no diagnostic trouble codes.
• 10017032Oct 21, 2005Engine cooling. Service engine soon (ses) light and severe engine misfire on cylinders 1 and 4 or cylinders 2 and 3. *tt updated 08-15-07.
• 10018156Sep 1, 2005Fuel system, Brakes, Visibility (wipers, defrost, mirrors). Car issues - fix it right the first time (new issues in bold). To include 2006 and 2007 models. Gm. Tech link.
• 10018126Sep 1, 2005Engine cooling. Oil life system reset procedures - cars. Gm tech link.
• 10014875May 11, 2005Brakes. Tech 2 displays asterisk for the left front wheel speed sensor.
• 10017407May 1, 2005Engine cooling. Vehicle hesitates, no start, lack of power, low fuel pressure.
• 10014985Mar 1, 2005Brakes. Revised brake system specifications.
• 10011819Feb 1, 2005Suspension. Front suspension noise on turns.
• 10013475Jan 1, 2005Engine cooling. Whistle noise on light acceleration.

← All problems reported for the 2002 Pontiac Grand AM