2020 Porsche Cayenne Back-over prevention (rear camera) Problems
- Complaints
- 2about this part
- Share
- 8%of 24 total for the year
- Median mileage
- 80,000miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 2 complaints about the back-over prevention of the 2020 Porsche Cayenne, 8% of the 24 complaints for this model year. Where a mileage was given, the median is 80,000 miles. 1 recall campaign on record is filed under a similar system.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“The contact owns a 2020 Porsche Cayenne. The contact received notification of NHTSA Campaign Number: 25V896000 (Back Over Prevention). The contact stated that the rear-view camera became inoperable while reversing and then turned on. There were no warning lights illuminated. The contact was unable to trade the vehicle due to the open recall. The local dealer was contacted and confirmed that the software update was not available. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 80,000.”
NHTSA complaint #11754655, filed 2026-08, 80,000 miles“The back up cameras and surround view have failed multiple times since August 2020. Back up cameras were made mandatory safety equipment requirements for all new cars manufactured after 2018 due to safety concerns. The federal government mandated the cameras to prevent “back over” accidents of young children who are not otherwise visible to the driver. There have been multiple attempts to repair the cameras on this vehicle, including replacing all cameras, replacing all wiring harnesses/pigtails, replacing the coax cable for the cameras as well as module/software updates. …”
NHTSA complaint #11427025, filed 2021-07Related recalls
- 25V896000Dec 19, 2025Porsche Cars North America, Inc. (Porsche) is recalling certain 2019-2025 Cayenne, Cayenne E-Hybrid, 2020-2025 911, Taycan, 2024-2025 Panamera, and 2025…Covers: Porsche Cayenne 2019–2025, 911 2020–2025, Taycan 2020–2025 +2 more
Related service bulletins
- 11037046Aug 25, 2026Technical Information for White Messages Regarding Driver Assistance Systems in Conjunction with Passive Fault Memory Entries in the ZFAS Control Unit
- 11035744Jul 27, 2026Re-Programming Assistance System Control Unit (Stop Delivery/Recall Campaign)
- 11034597Jun 30, 2026Complaint Regarding the Camera View (Real Top View) in the PCM Central Display (03/26)
Back-over prevention (rear camera): other model years
Other parts of the 2020 Porsche Cayenne
7 complaintsOther or unknown
7 complaintsBrakes
5 complaintsElectrical system
5 complaintsTransmission and drivetrain
4 complaintsAir bags
3 complaintsSeat belts
2 complaintsVehicle speed control
2 complaintsForward collision avoidance
1 complaintsFuel system
1 complaintsVisibility (wipers, defrost, mirrors)
1 complaints
← All problems reported for the 2020 Porsche Cayenne
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology