2019 Porsche Cayenne Back-over prevention (rear camera) Problems
- Complaints
- 6about this part
- Share
- 13%of 48 total for the year
- Median mileage
- 80,000miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 6 complaints about the back-over prevention of the 2019 Porsche Cayenne, 13% of the 48 complaints for this model year. Where a mileage was given, the median is 80,000 miles. 2 recall campaigns on record are filed under a similar system.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“Porsche has released a recall campaign but after taking my vehicle to a Porsche dealership to fix the recall, they informed me that they have not been given a remedy to the recall.”
NHTSA complaint #11772976, filed 2026-10“The contact owns a 2019 Porsche Cayenne. The contact received notification of NHTSA Campaign Number: 25V896000 (Back Over Prevention). The contact stated that the cameras including the front and rear cameras were inoperable. The vehicle was taken to the dealer for the recall repair; however, three attempts to complete the driver assistance software update had failed. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 80,000.”
NHTSA complaint #11774090, filed 2026-10, 80,000 miles“The contact owns a 2019 Porsche Cayenne. The contact stated that while reversing, the rear-view camera displayed an unknown red warning message. The vehicle was taken to the dealer, but the contact was unsure if the vehicle was inspected. The dealer had not provided a diagnostic test information. The contact was informed that parts were unavailable. The contact received notification of NHTSA Campaign Number: 25V896000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The manufacturer was made aware of the failure. …”
NHTSA complaint #11759710, filed 2026-08, 46,000 miles“The contact owns a 2019 Porsche Cayenne. The contact stated that while the vehicle was in reverse(R), the back-over prevention camera failed to provide a rear-view image. The contact received notification of NHTSA Campaign Number: 25V896000 (Back Over Prevention); and associated the failure with the recall. The local dealer was contacted; however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. …”
NHTSA complaint #11752100, filed 2026-07, 105,000 miles“The surround video camera system frequently fails. One, several and sometimes all cameras randomly fail when triggered by placing transmission in reverse to park. Image is replaced by icon of camera with diagonal line through it. The dealer has attempted to fix this problem 4 times without success. They replaced all cameras and the video control unit. Many other owners of Porsche Cayenne, Macan and Taycans have reported this problem on various Porsche blogs. No one has reported a solution to the problem. The cameras are restored after turning off vehicle, leaving vehicle and locking vehicle. …”
NHTSA complaint #11425366, filed 2021-07Related recalls
- 25V896000Dec 19, 2025Porsche Cars North America, Inc. (Porsche) is recalling certain 2019-2025 Cayenne, Cayenne E-Hybrid, 2020-2025 911, Taycan, 2024-2025 Panamera, and 2025…Covers: Porsche Cayenne 2019–2025, 911 2020–2025, Taycan 2020–2025 +2 more
- 19V111000Feb 21, 2019Porsche Cars North America, Inc (Porsche) is recalling certain 2019 Cayenne and Cayenne S vehicles. A software failure may cause the rearview camera image…Covers: Porsche Cayenne 2019
Related service bulletins
- 11037046Aug 25, 2026Technical Information for White Messages Regarding Driver Assistance Systems in Conjunction with Passive Fault Memory Entries in the ZFAS Control Unit
- 11035744Jul 27, 2026Re-Programming Assistance System Control Unit (Stop Delivery/Recall Campaign)
- 11034597Jun 30, 2026Complaint Regarding the Camera View (Real Top View) in the PCM Central Display (03/26)
Back-over prevention (rear camera): other model years
Other parts of the 2019 Porsche Cayenne
12 complaintsAir bags
11 complaintsElectrical system
10 complaintsEngine
6 complaintsTransmission and drivetrain
6 complaintsBrakes
5 complaintsExterior lighting
5 complaintsVehicle speed control
4 complaintsForward collision avoidance
3 complaintsLane departure
3 complaintsSteering
1 complaintsVisibility (wipers, defrost, mirrors)
1 complaints
← All problems reported for the 2019 Porsche Cayenne
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology