2020 Ram 1500 Technical Service Bulletins

1,229 technical service bulletins (TSBs) are on record for the 2020 Ram 1500. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 11001206May 19, 2024Electrical system. After A Recent Service Repair The Vehicle is Setting Diagnostic Trouble Codes (DTCs) B0090-49 Left Frontal Acceleration Sensor-Internal Electronic Failure, B0095- 49 Right Frontal Acceleration Sensor-Internal Electronic Failure
• 11000992May 16, 2024Electrical system. Checking Radio Software Level On A VP2 Radio
• 11000795May 7, 2024Transmission and drivetrain. "VALVE BODY & CONTROL UNIT Transmission Ensure clutch pressure check has been completed and documented prior to valve body replacement."
• 11000169May 7, 2024Other or unknown. BRUSH - VACUUM
• 11000866May 3, 2024Electrical system. Remote Keyless Entry (RKE) Button Functions Does Not Work, Intermittent Vehicle Response When Using the RKE, Key Not Programmed
• 11000195May 2, 2024Engine. "PUMP WATER For 2016-2024MY 3.6L Pentastar Upgrade with suspected coolant leak. PRIOR TO PERFORMING ANY WATER PUMP REPLACEMENT, PROCEED WITH INSPECTION INSTRUCTIONS FROM THE LATEST VERSION OF STAR ONLINE PUBLICATION S2307000002. Please submit pictures of the leak area thru the DIDI process outlined in the STAR Online document. NOTE: Some coolant residue may be found at the water pump weep hole plug area which may…
• 10251878Jan 30, 2024Electrical system. Battery Pack Control Module (BPCM) Software Update Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes (DTC)s have been set: ? P0AC0 - Hybrid Battery Pack Current Sensor 1 Circuit Performance. ? P1A29 - Cell Supervisory Circuit A Failure. ? P0DE7 - Hybrid/EV Battery Pack Cell Voltage…
• 10251876Jan 30, 2024Electrical system. Radio Over The Air Update from LR34.51 to LR35.41 Software Version Customer may experience one or more of the following: ? Mobile Wi-Fi inoperative upon start up. ? Hotspot gives "No Internet" connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a…
• 10251795Jan 26, 2024Equipment. Radio Black Screen, Freezing, Reset, Cutting Out Or Inoperative Intermittently
• 10251862Jan 20, 2024Back-over prevention (rear camera). Cold Engine Ticking Noise The customer may describe a ticking noise from the exhaust manifold location(s) when cold. This bulletin involves replacing the exhaust manifolds.
• 10251817Jan 17, 2024Electrical system. Revised Customer Satisfaction Notification Y40 ? Control Module Software Updates
• 10251785Jan 13, 2024Equipment. SOS and Assistance Call Not Working After Radio Exchange Unit Installed
• 10251816Jan 12, 2024Electrical system. Customer Satisfaction Notification Y40 Control Module Software Updates
• 10251783Jan 10, 2024Electrical system. Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
• 10248951Nov 28, 2023Engine cooling. Throttle Blade Icing Service Fix Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set: ? P2072 - Electronic Throttle Control System - Ice Blockage. ? P2110 - Electronic Throttle Control - Forced Limited RPM. ? P2118 - Electronic Throttle Control Motor Current…
• 10248850Nov 28, 2023Engine cooling. COOLER Engine Oil Please be aware that the oil cooler seal is serviceable as a standalone part and should be considered for replacement as a remedy for fluid leak.
• 10248890Nov 22, 2023Transmission and drivetrain. Drone Noise From Bed Or Rear Of Truck While Driving At Speeds Between 20 And 45 MPH
• 10248877Nov 16, 2023Transmission and drivetrain. Verifying Camshaft Diagnosis
• 10247414Oct 27, 2023Electrical system. SWITCH Headlamp Before replacing the Headlamp Switch, due to an issue on the I/P Dimmer. Please follow the next steps to corroborate if the Headlamp Switch is malfunctioning: 1.- Please disconnect and reconnect the headlamp Switch. And verify if the issue is corrected. 2.- Review the resistance value between Pins 6 & 3. The value should be around 5.74 KOhms, when in the lowest position to 311 ohms in the top…
• 10247472Oct 7, 2023Back-over prevention (rear camera). Cold Engine Ticking Noise From Exhaust Manifold Area The customer may describe an ticking noise from the exhaust manifold location(s) when cold. This bulletin involves replacing the exhaust manifolds.
• 10247466Oct 4, 2023Body and structure. Back Glass Water Leak Warranty Extension XL1 The customer may experience one or more of the following: ? A cracked backlite frame Fig. 1 resulting in an interior water leak (crack is visible to the customer). ? Water leak from at top of the backlite. This bulletin involves replacing the backlite.
• 10247404Oct 2, 2023Back-over prevention (rear camera), Vehicle speed control. ERG Hydraulic Tensioner Before replacing any FEAD components, please check FEAD belt layout as per the engine sales code. Customer complaint may include a noise from under the hood described as a squeal, screech, squeak, chirp or belt-related noise and/or noisy tensioner/pulley. Please refer to SOL# S2309000007.
• 10244356Sep 20, 2023Suspension. LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.
• 10248509Sep 15, 2023Electrical system. Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.
• 10244348Sep 15, 2023Electrical system. Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.
• 10248614Sep 13, 2023Body and structure, Visibility (wipers, defrost, mirrors). Back Glass Water Leak Warranty Extension XL1 The customer may experience one or more of the following: ? A cracked backlite frame Fig. 1 resulting in an interior water leak (crack is visible to the customer). ? Water leak from at top of the backlite. This bulletin involves replacing the backlite.
• 10248589Sep 13, 2023Visibility (wipers, defrost, mirrors). FCA Caribbean Warranty Bulletin ID-23-21 (XL1) Backlite Select 2019 - 2021 RAM 1500 Pickup (DT)
• 10248588Sep 13, 2023Visibility (wipers, defrost, mirrors). Warranty Bulletin D-23-17 (XL1) Backlite Select 2019 - 2021 RAM 1500 Pickup (DT)
• 10248562Sep 13, 2023Transmission and drivetrain. 8-Speed Transmission, Additional Transmission Fluid Leak Inspection/Repair Guidelines.
• 10244453Sep 13, 2023Body and structure. Back Glass Water Leak Warranty Extension XL1 The customer may experience one or more of the following: ? A cracked backlite frame Fig. 1 resulting in an interior water leak (crack is visible to the customer). ? Water leak from at top of the backlite. This bulletin involves replacing the backlite.
• 10244428Sep 13, 2023Equipment, Exterior lighting. FCA Caribbean Warranty Bulletin ID-23-21 (XL1) Backlite Select 2019 - 2021 RAM 1500 Pickup (DT)
• 10244427Sep 13, 2023Equipment. Warranty Bulletin D-23-17 (XL1) Backlite Select 2019 - 2021 RAM 1500 Pickup (DT)
• 10244401Sep 13, 2023Transmission and drivetrain. 8-Speed Transmission, Additional Transmission Fluid Leak Inspection/Repair Guidelines.
• 10248558Sep 11, 2023Steering. Clicking Noise From Steering Column While Turning Steering Wheel.
• 10244397Sep 11, 2023Steering. Clicking Noise From Steering Column While Turning Steering Wheel.
• 10248556Sep 9, 2023Electrical system. Wireless Qi Charger Not Charging
• 10244395Sep 9, 2023Equipment. Wireless Qi Charger Not Charging
• 10248554Sep 8, 2023Body and structure, Equipment. Dust Intrusion Or Air Leak Into Cab
• 10244393Sep 8, 2023Body and structure. Dust Intrusion Or Air Leak Into Cab
• 10248505Sep 7, 2023Electrical system, Engine cooling. PUMP Water For 2016-2024MY 3.6L Pentastar Upgrade with suspected coolant leak. PRIOR TO PERFORMING ANY WATER PUMP REPLACEMENT, PROCEED WITH INSPECTION INSTRUCTIONS FROM THE LATEST VERSION OF STAR ONLINE PUBLICATION S2307000002. Please submit pictures of the leak area thru the DIDI process outlined in the STAR Online document. NOTE: Some coolant residue may be found at the water pump weep hole plug area which may be…
• 10244344Sep 7, 2023Engine cooling, Electrical system. PUMP Water For 2016-2024MY 3.6L Pentastar Upgrade with suspected coolant leak. PRIOR TO PERFORMING ANY WATER PUMP REPLACEMENT, PROCEED WITH INSPECTION INSTRUCTIONS FROM THE LATEST VERSION OF STAR ONLINE PUBLICATION S2307000002. Please submit pictures of the leak area thru the DIDI process outlined in the STAR Online document. NOTE: Some coolant residue may be found at the water pump weep hole plug area which may be…
• 10243192Aug 31, 2023Engine cooling. Suspected engine coolant leak.
• 10243209Aug 30, 2023Equipment. FCA Caribbean Warranty Bulletin ID-23-20 "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC
• 10243208Aug 30, 2023Equipment. Warranty Bulletin D-16-03 - "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC (Rev. B)
• 10243187Aug 26, 2023Engine cooling. Check Engine Light On, P0113 Intake Air Temperature Sensor 1 Circuit High
• 10243166Aug 17, 2023Seats. The Heated Seats Do Not Meet The Customers Expectations
• 10243165Aug 17, 2023Seats, Other or unknown. The Replacement CSWM/HSM Sets DTC?s U1446-00, B1EB4-1B, B1EB3-1B, B11DC-13
• 10243157Aug 9, 2023Back-over prevention (rear camera). Back-Up Camera Inoperative Complaints, Radio Display Blue or Blank When Placed in Reverse
• 10243154Aug 9, 2023Visibility (wipers, defrost, mirrors), Back-over prevention (rear camera)…. Wind Whistle Noise From Dash A Pillar Area While Driving
• 10243153Aug 8, 2023Other or unknown. Apple CarPlay Does Not Work Or Not Connecting

← All problems reported for the 2020 Ram 1500