2018 Ram 2500 Technical Service Bulletins

432 technical service bulletins (TSBs) are on record for the 2018 Ram 2500. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10180233Aug 28, 2020Electrical system, Equipment. Radio UConnect GPS Based Trip Computer Missing
• 10221787Aug 19, 2020Equipment. USB PORT, Media Hub For Android Auto and Apple Carplay issues, do not replace this part. Android Auto and Apple Carplay applications may not operate with the vehicle if an aftermarket cable is being used. Verify the functionality of these applications using an OEM Apple Lightning cable or an OEM provided USB cable for Android phones before performing any additional troubleshooting. For questions regarding Android…
• 10180177Aug 19, 2020Equipment. USB PORT, Media Hub For Android Auto and Apple Carplay issues, do not replace this part. Android Auto and Apple Carplay applications may not operate with the vehicle if an aftermarket cable is being used. Verify the functionality of these applications using an OEM Apple Lightning cable or an OEM provided USB cable for Android phones before performing any additional troubleshooting. For questions regarding Android…
• 10221862Aug 7, 2020Transmission and drivetrain. Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the Engine Control Module/Powertrain Control Module (ECM/PCM) with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following DTCs have been set:P0868 - Line Pressure Low (Module, Powertrain Control…
• 10180252Aug 7, 2020Transmission and drivetrain, Engine, Equipment, Electrical system. Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the Engine Control Module/Powertrain Control Module (ECM/PCM) with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following DTCs have been set:P0868 - Line Pressure Low (Module, Powertrain Control…
• 10221813Aug 1, 2020Other or unknown, Electrical system. No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle
• 10180203Aug 1, 2020Engine, Electrical system. No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle
• 10229341Jul 24, 2020Equipment. 6.7L New Oil Usage Information This bulletin provides information regarding the correct oil grade to use on the 6.7L Cummins used in the 2019 and newer HD Trucks. The following information is intended to eliminate confusion.
• 10221771Jul 24, 2020Other or unknown, Equipment. 6.7L New Oil Usage Information This bulletin provides information regarding the correct oil grade to use on the 6.7L Cummins used in the 2019 and newer HD Trucks. The following information is intended to eliminate confusion.
• 10178698Jul 24, 2020Engine cooling. 6.7L New Oil Usage Information This bulletin provides information regarding the correct oil grade to use on the 6.7L Cummins used in the 2019 and newer HD Trucks. The following information is intended to eliminate confusion.
• 10229292Jul 14, 2020Equipment. Click Or Pop From Drag Link
• 10221722Jul 14, 2020Steering. Click Or Pop From Drag Link
• 10178649Jul 14, 2020Steering, Equipment. Click Or Pop From Drag Link
• 10229285Jul 3, 2020Equipment. Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup, Freeze or Audio Concerns
• 10221715Jul 3, 2020Equipment. Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup, Freeze or Audio Concerns
• 10178642Jul 3, 2020Equipment, Electrical system. Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup, Freeze or Audio Concerns
• 10223559Jun 30, 2020Lane departure. Blind Spot Or Park Assist Warnings, False Activation
• 10177504Jun 30, 2020Electrical system. Blind Spot Or Park Assist Warnings, False Activation
• 10223553Jun 20, 2020Visibility (wipers, defrost, mirrors). The Passenger Exterior Mirror Does Not Auto Dim
• 10177498Jun 20, 2020Visibility (wipers, defrost, mirrors). The Passenger Exterior Mirror Does Not Auto Dim
• 10223547Jun 17, 2020Equipment. Volume Uncontrollable Or Stuck On High
• 10177492Jun 17, 2020Steering. Volume Uncontrollable Or Stuck On High
• 10223535Jun 6, 2020Equipment. Travellink Fuel Prices Are Incorrect
• 10177480Jun 6, 2020Equipment. Travellink Fuel Prices Are Incorrect
• 10223578Jun 3, 2020Other or unknown. 5th Wheel/Gooseneck Trailer Hitch Does Not Fit
• 10223562Jun 3, 2020Engine cooling. Fast Feedback Program - 6.7L Cummins Engine - 2019 & 2020 HD Ram & 6.7L Cummins Diesel Engine Control Module (ECM) - 2018 Ram- All Models (Rev. E)
• 10223522Jun 3, 2020Engine cooling. Cluster Engine Run Hours Resets To Zero While Driving
• 10177523Jun 3, 2020Other or unknown. 5th Wheel/Gooseneck Trailer Hitch Does Not Fit
• 10177507Jun 3, 2020Fuel system, Electrical system. Fast Feedback Program - 6.7L Cummins Engine - 2019 & 2020 HD Ram & 6.7L Cummins Diesel Engine Control Module (ECM) - 2018 Ram- All Models (Rev. E)
• 10177476Jun 3, 2020Engine cooling, Equipment. Turbocharger vs Turbocharger Actuator Replacement
• 10177467Jun 3, 2020Engine. Cluster Engine Run Hours Resets To Zero While Driving
• 10176540May 22, 2020Equipment, Electrical system. VP4 Panasonic Radio USB Software Update Error Codes And Guidelines For Recovery
• 10176532May 13, 2020Equipment, Electrical system. Chime Stuck On In The Audio System
• 10176473May 13, 2020Steering, Engine cooling. GASKET, Timing Case Cover, Rear Gear Housing For 2017-2020 model years only. If you are replacing the timing housing gasket due to an oil leak, please take detailed pictures of the leak, and submit them to the Star Center. Once submitted, continue with the repair. During the repair, check the breakaway torque of the gear housing retaining bolts. If any are found to be loose, note the location of the loose bolt(s)…
• 10176531May 12, 2020Fuel system, Equipment, Engine cooling. Oil Leak From The Front Timing Gear Housing Gasket. (Note: ETL, ETK, ETM, ETN Diesel Engines)
• 10176530May 12, 2020Fuel system, Engine cooling. Malfunction Indicator Lamp (MIL) Illumination. Diagnostic Trouble Code (DTC) P207F ? Reductant Quality Performance Set.
• 10176570May 9, 2020Suspension, Equipment, Electrical system. Rear Axle Vibration, Shudder Or Chatter This bulletin involves changing the rear axle lube to possibly address a chatter, shudder or vibration. The customer may describe the following: A chatter, shudder, or vibration from the rear axle during turns. This may happen more as the vehicle ages, especially if the vehicle is used extensively for towing or hauling heavy loads. The cause of the concern may be due to…
• 10176526May 9, 2020Equipment, Electrical system. Sound Distortion After FOTA Update Audio Sounds Muffled Has Too Much Bass or Flat Sounding
• 10176514May 2, 2020Equipment. Remote Phone App Does Not Communicate With Vehicle Radio
• 10175743Apr 30, 2020Equipment, Body and structure. Disinfectant Solution Recommended for COVID-19
• 10175698Apr 30, 2020Electrical system. CEL (Check Engine Lamp) Illuminates, Recent PCM Replace Or Flash Update Performed, DTC P057B Brake Pedal Position Sensor Circuit Performance
• 10175691Apr 28, 2020Electrical system. C0020-01-abs pump motor control - general electrical failure
• 10175689Apr 28, 2020Equipment. Radio Issues With iPhone 11
• 10175688Apr 28, 2020Equipment. Error Code 20 Message On the Radio Screen
• 10175735Apr 22, 2020Equipment, Electrical system. Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary.
• 10175733Apr 21, 2020Fuel system. Possible Driveability Issues due to the Winter-Blend Fuel into the Warmer Season
• 10175677Apr 18, 2020Electrical system. Valve Body Pressure Testing Plug Inspection
• 10175674Apr 17, 2020Steering. Hands On Steering Wheel Message In EVIC
• 10175619Apr 15, 2020Equipment. APPLIQUE, Storage Bin (Rambox) For concern of Rambox applique fading, do not replace the applique. This is due to wax or other chemical substance being used on a grain in molded color part. You can clean the applique using isopropyl alcohol. This is not a warrantable condition.
• 10175618Apr 15, 2020Electrical system, Equipment. RFE Valvebody Plug Installation OEM RFE valve bodies require seven (7) 06030035 plugs installed and torqued to 45 in-lb (5Nm). Notify independant repair facilities when they order valve body.

← All problems reported for the 2018 Ram 2500