2018 Ram 2500 Technical Service Bulletins

432 technical service bulletins (TSBs) are on record for the 2018 Ram 2500. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10175723Apr 9, 2020Transmission and drivetrain, Electrical system. Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software.
• 10175701Apr 1, 2020Electrical system. Fast Feedback Program ? 6.7L Cummins Engine - 2019 & 2020 HD Ram & 6.7L Cummins Diesel Engine Control Module (ECM) - 2018 Ram ? All Models (Rev. D)
• 10175611Apr 1, 2020Electrical system, Engine cooling, Fuel system. MODULE, Anti-Lock Brake System If ordering ECU PN 68347098AB or later to repair a C0020-01 ABS PUMP MOTOR CONTROL - GENERAL ELECTRICAL FAILURE, The HCU Hydraulic Control Unit can be replaced alone for this DTC. For any other DTC's follow published diagnostics.
• 10175501Mar 27, 2020Vehicle speed control. Speed Control Operates Intermittently
• 10175088Mar 27, 2020Vehicle speed control. Speed Control Operates Intermittently
• 10174168Mar 27, 2020Electrical system, Equipment. Speed Control Operates Intermittently
• 10175490Mar 20, 2020Back-over prevention (rear camera). Rear Cargo Camera Display Picture Is Distorted, Has Lines Going Through.
• 10175078Mar 20, 2020Back-over prevention (rear camera). Rear Cargo Camera Display Picture Is Distorted, Has Lines Going Through.
• 10174158Mar 20, 2020Back-over prevention (rear camera). Rear Cargo Camera Display Picture Is Distorted, Has Lines Going Through.
• 10175475Mar 6, 2020Suspension. Chatter, Shudder, or Vibration From Rear Axle During Turns
• 10175063Mar 6, 2020Suspension. Chatter, Shudder, or Vibration From Rear Axle During Turns
• 10174143Mar 6, 2020Suspension. Chatter, Shudder, or Vibration From Rear Axle During Turns
• 10175470Mar 5, 2020Visibility (wipers, defrost, mirrors). Single Pop Noise From Rear Of Sunroof While Opening
• 10175058Mar 5, 2020Visibility (wipers, defrost, mirrors). Single Pop Noise From Rear Of Sunroof While Opening
• 10174138Mar 5, 2020Back-over prevention (rear camera). Single Pop Noise From Rear Of Sunroof While Opening
• 10173332Feb 28, 2020Engine. Intermittent Engine Buck, Surge, or Misfire.
• 10173328Feb 26, 2020Electrical system, Equipment. Key Programming, Security Pin Request, Pin Invalid
• 10173279Feb 19, 2020Equipment, Transmission and drivetrain. CASE ASSEMBLY, Differential For concern of shudder/chatter/vibration from the rear axle that is more prominent during turns and customer has the following: 1) Limited Slip Differential 2) No record of rear axle oil being serviced in the last 20,000 miles 3) No apparent damage to the axle/differential case or differential case internal gears Service the rear axle oil with new and test drive to see if condition is…
• 10173314Feb 12, 2020Visibility (wipers, defrost, mirrors). Left Hand Drivers Side Mirror Takes Longer to Defrost Or Clear Than Right Side Passenger
• 10173313Feb 12, 2020Visibility (wipers, defrost, mirrors). Outside Power Fold Rearview Mirror Appears Loose Or Shakes
• 10173310Feb 8, 2020Equipment. Chime Stuck On In The Audio System
• 10173305Feb 6, 2020Equipment. Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup Or Freeze.
• 10170335Dec 18, 2019Visibility (wipers, defrost, mirrors). Handle, Swivel Release and Grommet, Pivot Joint The box bed divider swivel release handle and pivot joint grommet are intended for DS only, and not to be used on DJ or DT. These parts were removed from DJ and DT, since the bed extender obstructs tail lamp visibility requirements at some angles. Installing these parts onto the 2019 or later DJ and DT trucks will violate lighting obstruction requirements.
• 10170314Dec 11, 2019Suspension. Air Suspension Components Star Parts Catalog has been updated to show individual service parts for the compressor assembly. This will allow service technicians to repair the root cause without over repairing the system. Replace only the part deemed failed by the diagnostics performed.
• 10220101Nov 20, 2019Body and structure. Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
• 10220099Nov 20, 2019Body and structure. Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
• 10220098Nov 20, 2019Visibility (wipers, defrost, mirrors). Authentic Mopar® Glass Replacement This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the recommended usage of Authentic Mopar® Glass.
• 10220097Nov 20, 2019Equipment, Body and structure. Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
• 10169249Nov 20, 2019Equipment, Body and structure. Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
• 10169246Nov 20, 2019Visibility (wipers, defrost, mirrors). Authentic Mopar® Glass Replacement This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the recommended usage of Authentic Mopar® Glass.
• 10220071Nov 1, 2019Engine cooling. wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK
• 10169219Nov 1, 2019Fuel system, Engine. wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK
• 10168470Oct 19, 2019Equipment, Electrical system. UAS, UAQ, UCS and UCQ Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to:22.6 - DS, D2, DP, DD, DF and DJ vehicle with UAS, UCQ and UAQ radio. 22.5 - LA, LD and LX vehicle with UAS and UAQ. 21.9 - All other vehicles and radios. Customers may experience one or more of the following:Audio Distortion (DS, D2, DP, DD, DF and DJ vehicle with UAS, UCQ and UAQ radio).
• 10168379Oct 11, 2019Seat belts. SEAT BELT, Front (RT / LT) Prior to replacing this part take pictures of the conector area at the harness and send to [email protected]. Please contact the following to return parts back to the Quality Engineering Center (QEC): [email protected] (248) 202-5341.
• 10168438Oct 4, 2019Equipment. UAS, UAQ, UCS and UCQ Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to:28.3 - WD and WK vehicle with UAQ and UCQ radio. 22.6 - DS, D2, DP, DD, DF and DJ vehicle with UAS, UCQ and UAQ radio. 22.5 - LA, LD and LX vehicle with UAS and UAQ. 21.9 - All other vehicles and radios. Customers may experience one or more of the following:Warning chime will not turn off…
• 10168433Oct 2, 2019Electrical system, Equipment. UAS, UAQ, UCS and UCQ Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to:22.6 - DS, D2, DP, DD, DF and DJ vehicle with UAS, UCQ and UAQ radio. 22.5 - LA, LD and LX vehicle with UAS and UAQ. 21.9 - All other vehicles and radios. Customers may experience one or more of the following:Audio Distortion (DS, D2, DP, DD, DF and DJ vehicle with UAS, UCQ and UAQ radio).
• 10166537Aug 7, 2019Equipment. RADIO [RES] - New and/or Service Exchange For RES radio concerns. Use the wiTECH 2.0 and inspect the radio part number and serial number under the Radio/ECU Details tab. Please verify that the radio part number and/or serial number is not "FFFF". If either field shows "FFFF", please contact Mike Wielgat at 248-576-6696 or Rohan Negandhi at 248-421-9608 If no response in 15 minutes, proceed with repair.
• 10162509May 30, 2019Brakes. PadKit- Front Disc Brake
• 10162508May 30, 2019Brakes. PadKit- Front Disc Brake
• 10162513May 29, 2019Equipment. Warranty Operations Newsletter ? Volume 5, Issue 5
• 10162507May 29, 2019Equipment. Actuator-Multiaitr
• 10162506May 29, 2019Equipment. Bin- Storage
• 10162505May 29, 2019Equipment. Mat Kit- Floor Front
• 10162482May 29, 2019Transmission and drivetrain. Brake Transmission Shift Interlock (BTSI) Please contact Stacey Davis at (248) 260-6078 or [email protected] if the following scenario occurs; The T79 or U11 recall was completed where the shifter inspection was acceptable and the software flash was performed but then the customer comes back needing the BTSI bracket replaced for coming out of park without the brake or key.
• 10162521May 22, 2019Equipment. Safety Recall V47 / NHTSA 19V-325 Backlite Glass Parts Ordering Information
• 10162504May 22, 2019Equipment, Body and structure. Latch- Front Door
• 10162503May 22, 2019Equipment, Wheels. Molding-Wheel Plane
• 10162502May 22, 2019Transmission and drivetrain, Equipment. Power Transfer Unit
• 10162501May 22, 2019Visibility (wipers, defrost, mirrors), Body and structure. Run-Front Door Glass
• 10162500May 22, 2019Equipment, Engine. Sensor-nitrous oxlde

← All problems reported for the 2018 Ram 2500