2019 Ram 2500 Technical Service Bulletins

776 technical service bulletins (TSBs) are on record for the 2019 Ram 2500. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10177467Jun 3, 2020Engine. Cluster Engine Run Hours Resets To Zero While Driving
• 10176543May 28, 2020Tires. Oversized Tire Calibration For Customized Jeep Wrangler And Galdiator, 2019 Ram Heavy Duty DJ, MVP Update Required, MVP Hotline
• 10176540May 22, 2020Equipment, Electrical system. VP4 Panasonic Radio USB Software Update Error Codes And Guidelines For Recovery
• 10176544May 21, 2020Engine cooling, Equipment. Malfunction Indicator Lamp (MIL) Illuminated. Diagnostic Trouble Code (DTC) P046C ? Exhaust Gas Recirculation Temperature Sensor ?A? Circuit Low Set.
• 10176584May 20, 2020Electrical system, Equipment, Engine cooling. Inspect Throttle Body Assembly This bulletin involves inspecting the Julian date on the throttle body and possibly replacing it. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the following Diagnostic Trouble Code (DTC) has been set:P2100 - Electronic Throttle Control Motor Circuit/Open - Bank 1. The customer may also describe the…
• 10176532May 13, 2020Equipment, Electrical system. Chime Stuck On In The Audio System
• 10176473May 13, 2020Engine cooling, Steering. GASKET, Timing Case Cover, Rear Gear Housing For 2017-2020 model years only. If you are replacing the timing housing gasket due to an oil leak, please take detailed pictures of the leak, and submit them to the Star Center. Once submitted, continue with the repair. During the repair, check the breakaway torque of the gear housing retaining bolts. If any are found to be loose, note the location of the loose bolt(s)…
• 10176531May 12, 2020Fuel system, Equipment, Engine cooling. Oil Leak From The Front Timing Gear Housing Gasket. (Note: ETL, ETK, ETM, ETN Diesel Engines)
• 10176530May 12, 2020Engine cooling, Fuel system. Malfunction Indicator Lamp (MIL) Illumination. Diagnostic Trouble Code (DTC) P207F ? Reductant Quality Performance Set.
• 10176519May 6, 2020Equipment. Radio Screen Black At Vehicle Startup After A Sleep Cycle
• 10176514May 2, 2020Equipment. Remote Phone App Does Not Communicate With Vehicle Radio
• 10175743Apr 30, 2020Body and structure, Equipment. Disinfectant Solution Recommended for COVID-19
• 10175698Apr 30, 2020Electrical system. CEL (Check Engine Lamp) Illuminates, Recent PCM Replace Or Flash Update Performed, DTC P057B Brake Pedal Position Sensor Circuit Performance
• 10175695Apr 30, 2020Equipment. Navigation Search Feature Does Not Work
• 10175627Apr 29, 2020Equipment, Vehicle speed control, Seats. CUPHOLDER, Center Console Please note: If the customer complains of the center console cupholder not latching or stuck closed, please follow the instructions below prior to replacing the part. The storage bin door located on the center console can get foreign material lodged on the underside of the door (which you cannot see). Please remove the cupholder bin per removal instructions, turn it over, remove the (4)…
• 10175689Apr 28, 2020Equipment. Radio Issues With iPhone 11
• 10175688Apr 28, 2020Equipment. Error Code 20 Message On the Radio Screen
• 10175682Apr 24, 2020Body and structure. Automatic drop tailgate inoperative or not lowering
• 10175680Apr 23, 2020Equipment. Phone Contacts Will Not Load
• 10175735Apr 22, 2020Electrical system, Equipment. Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary.
• 10175622Apr 22, 2020Brakes, Electrical system. SWITCH, Ignition, Push Button (Keyless Ignition Node) Prior to replacing parts for a B1A7D-2A Diagnostic trouble code on heavy duty trucks.Please call FCA Redacted Content , please email a scan and config report to FCA Redacted Content. If no response in 15 minutes, proceed with repair.
• 10175733Apr 21, 2020Fuel system. Possible Driveability Issues due to the Winter-Blend Fuel into the Warmer Season
• 10175731Apr 18, 2020Electrical system. UAX, UCX, UAV and UCV Radio Over the Air Software Version Updates This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated to 33.3. Customers may experience one or more of the following:Display screen is back with no backlighting. GPS…
• 10175677Apr 18, 2020Electrical system. Valve Body Pressure Testing Plug Inspection
• 10175674Apr 17, 2020Steering. Hands On Steering Wheel Message In EVIC
• 10175675Apr 16, 2020Brakes, Electrical system. Service Trailer Brake Warning Message Displayed On The Cluster
• 10175619Apr 15, 2020Equipment. APPLIQUE, Storage Bin (Rambox) For concern of Rambox applique fading, do not replace the applique. This is due to wax or other chemical substance being used on a grain in molded color part. You can clean the applique using isopropyl alcohol. This is not a warrantable condition.
• 10175618Apr 15, 2020Electrical system, Equipment. RFE Valvebody Plug Installation OEM RFE valve bodies require seven (7) 06030035 plugs installed and torqued to 45 in-lb (5Nm). Notify independant repair facilities when they order valve body.
• 10175617Apr 15, 2020Other or unknown. MODULE, Trailer Tow (Integrated Trailer Brake Module For concern of error message ?Park Assist System Disabled? displayed on the Cluster with DTC U0137 stored or active, please review the communication path between the ITBM and PTS (Parktronics ? Park Assist System). Follow U0137 and Communication Diagnostic Procedure to rule out potential improper connector installation, damage harness / connector, water…
• 10175667Apr 10, 2020Equipment. Floor Console Center Storage Bin Door Inoperable And Or Stuck Closed.
• 10175662Apr 8, 2020Electrical system. Apps Or Icons Grayed Out
• 10175661Apr 7, 2020Electrical system. Navigation Won't Save Address After Vehicle Sleep Cycle
• 10175656Apr 4, 2020Back-over prevention (rear camera). Radio Display Is Black After Replacing The Rear View Camera
• 10175654Apr 3, 2020Electrical system. Device Not Supported Message On Radio Screen
• 10175701Apr 1, 2020Electrical system. Fast Feedback Program ? 6.7L Cummins Engine - 2019 & 2020 HD Ram & 6.7L Cummins Diesel Engine Control Module (ECM) - 2018 Ram ? All Models (Rev. D)
• 10175647Apr 1, 2020Electrical system. SXM Icon Missing After Radio Reset
• 10175644Apr 1, 2020Electrical system. Far End Caller Can Not Hear Driver During Phone Call
• 10175643Apr 1, 2020Electrical system. TravelLink Will Not Load In Split Screen Mode Display Shows No Data Available
• 10175614Apr 1, 2020Engine cooling. Compressor RAM HD/CC. For AC Compressor, If you detected any issue related with: The AC blows warm air, Not Cold, Not cold enough. There is an investigation in the HVAC system If you detected an issue in the HVAC system, follow the procedure "Heating and Air Conditioning Diagnosis and Testing (A/C PERFORMANCE)" Prior to replacement compressor please check first the Temperature on the Evaporator: at 5°C +/- 2 °C &…
• 10175610Apr 1, 2020Engine cooling, Brakes. Gasket, Timing Gear Housing For 2019, and 2020 Model Year Only. If you are replacing the timing housing gasket due to an oil leak, please take detailed pictures of the leak, and submit them to the Star Center. Once submitted, continue with the repair. During the repair, check the breakaway torque of the gear housing retaining bolts. If any are found to be loose, note the location of the loose bolt(s) in the Star…
• 10175507Mar 31, 2020Equipment. Radio Does Not Save Sirius XM 360L Radio Presets
• 10175094Mar 31, 2020Equipment. Radio Does Not Save Sirius XM 360L Radio Presets
• 10174174Mar 31, 2020Equipment. Radio Does Not Save Sirius XM 360L Radio Presets
• 10175504Mar 28, 2020Equipment. Satellite Radio Inoperative Radio Has Code B156B-13.
• 10175091Mar 28, 2020Equipment. Satellite Radio Inoperative Radio Has Code B156B-13.
• 10174171Mar 28, 2020Equipment. Satellite Radio Inoperative Radio Has Code B156B-13.
• 10175587Mar 27, 2020Body and structure, Engine cooling, Exterior lighting. Inspect Throttle Body Assembly This bulletin involves inspecting the Julian date on the throttle body and possibly replacing it. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the following Diagnostic Trouble Code (DTC) has been set:P2100 - Electronic Throttle Control Motor Circuit/Open - Bank 1. The customer may also describe the…
• 10175501Mar 27, 2020Vehicle speed control. Speed Control Operates Intermittently
• 10175174Mar 27, 2020Body and structure, Engine cooling, Exterior lighting. Inspect Throttle Body Assembly This bulletin involves inspecting the Julian date on the throttle body and possibly replacing it. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the following Diagnostic Trouble Code (DTC) has been set:P2100 - Electronic Throttle Control Motor Circuit/Open - Bank 1. The customer may also describe the…
• 10175088Mar 27, 2020Vehicle speed control. Speed Control Operates Intermittently

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