2021 Ram 2500 Back-over prevention (rear camera) Problems
- Complaints
- 2about this part
- Share
- 2%of 108 total for the year
- Median mileage
- 34,000miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 2 complaints about the back-over prevention of the 2021 Ram 2500, 2% of the 108 complaints for this model year. Where a mileage was given, the median is 34,000 miles.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“The contact owns a 2021 Ram Promaster 2500. The contact stated that while the vehicle was in reverse(R), the rear-view camera displayed a blank screen. The contact received notification of NHTSA Campaign Number: 25V552000 (Back Over Prevention) and associated the failure with the recall. The local dealer was contacted; however, the part to do the recall repair was not yet available. The contact stated that the dealer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 34,000.”
NHTSA complaint #11753071, filed 2026-07, 34,000 miles“The contact owns a 2021 Ram ProMaster 2500. The contact received notifications of NHTSA Campaign Numbers: 25V552000 (Back Over Prevention) and 25V720000 (Engine and Engine Cooling); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was taken to the dealer, and the contact was informed that the repair might take 2 or 3 days to be completed. The dealer was only able to pay for a rental vehicle for two days. …”
NHTSA complaint #11753967, filed 2026-07Related service bulletins
- 11014887Feb 17, 2025Camera - rear view
- 11011774Dec 11, 2024Backup Camera Poor Image Quality Inspection
- 10243157Aug 9, 2023Back-Up Camera Inoperative Complaints, Radio Display Blue or Blank When Placed in Reverse
Back-over prevention (rear camera): other model years
Other parts of the 2021 Ram 2500
35 complaintsEngine
26 complaintsTransmission and drivetrain
25 complaintsBody and structure
12 complaintsFuel system
11 complaintsBrakes
10 complaintsOther or unknown
8 complaintsSteering
5 complaintsAir bags
4 complaintsSeat belts
4 complaintsVisibility (wipers, defrost, mirrors)
4 complaintsElectronic stability control
2 complaints
← All problems reported for the 2021 Ram 2500
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology