2021 Ram 2500 Technical Service Bulletins

556 technical service bulletins (TSBs) are on record for the 2021 Ram 2500. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10220922Mar 31, 2021Visibility (wipers, defrost, mirrors). Left Hand Drivers Side Mirror Takes Longer to Defrost Or Clear Than Right Side Passenger
• 10190671Mar 31, 2021Transmission and drivetrain. Transmission Column Shifter Lever Feels Loose
• 10190669Mar 31, 2021Visibility (wipers, defrost, mirrors). Left Hand Drivers Side Mirror Takes Longer to Defrost Or Clear Than Right Side Passenger
• 10190667Mar 31, 2021Engine cooling. Customer complaint may include engine oil leak/consumption.
• 10220986Mar 27, 2021Electrical system, Visibility (wipers, defrost, mirrors). Door Control Module Window Inoperative This bulletin involves replacing one or both of the door modules. Technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set: B18BA-12 - Window Control - Circuit Short to Battery B18BA-13 - Window Control - Circuit Open In addition the customer may notice one or more of the following: Driver and/or passenger windows stop working.
• 10190733Mar 27, 2021Vehicle speed control, Visibility (wipers, defrost, mirrors), Air bags…. Door Control Module Window Inoperative This bulletin involves replacing one or both of the door modules. Technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set: B18BA-12 - Window Control - Circuit Short to Battery B18BA-13 - Window Control - Circuit Open In addition the customer may notice one or more of the following: Driver and/or passenger windows stop working.
• 10220983Mar 26, 2021Equipment, Electrical system. Flash: Radio Frequency Hub Module (RF-HUB) Updates This bulletin involves reprogramming the RF-HUB with the latest software available. The customer may experience the following:The key fob won't unlock the doors while the vehicle is running and after a remote start.
• 10220911Mar 26, 2021Equipment. Radio Replacement Reset Routine, Radio Has Missing Icons Or Are Grayed Out
• 10190730Mar 26, 2021Electrical system, Seat belts. Flash: Radio Frequency Hub Module (RF-HUB) Updates This bulletin involves reprogramming the RF-HUB with the latest software available. The customer may experience the following:The key fob won't unlock the doors while the vehicle is running and after a remote start.
• 10190658Mar 26, 2021Equipment. Radio Replacement Reset Routine, Radio Has Missing Icons Or Are Grayed Out
• 10220904Mar 22, 2021Visibility (wipers, defrost, mirrors). Customer Indicates That Temperature Varies From Side To Side Being Colder On One Side Compared To The Other.
• 10190651Mar 22, 2021Body and structure. Customer Indicates That Temperature Varies From Side To Side Being Colder On One Side Compared To The Other.
• 10220902Mar 20, 2021Back-over prevention (rear camera), Electrical system. Back Up Camera Inoperative Complaints, Radio Display Blue Or Blank When Placed In Reverse
• 10190649Mar 20, 2021Back-over prevention (rear camera). Back Up Camera Inoperative Complaints, Radio Display Blue Or Blank When Placed In Reverse
• 10220891Mar 16, 2021Visibility (wipers, defrost, mirrors), Equipment. A/C does not cool and vehicle is low on Freon charge but no leak is found with sniffer or black light anywhere in the system
• 10220883Mar 13, 2021Equipment. SXM Channels Inoperative Above Channel 450
• 10190630Mar 13, 2021Equipment. SXM Channels Inoperative Above Channel 450
• 10220875Mar 11, 2021Electrical system. Winch Inoperative From Controller
• 10190622Mar 11, 2021Electrical system. Winch Inoperative From Controller
• 10220835Mar 3, 2021Back-over prevention (rear camera), Visibility (wipers, defrost, mirrors). CAMERA, Rear View For concerns of back up camera flicker/blank/blue/black screen or camera inop, please ensure Radio is at latest software level. After update, system requires three sleep cycles to function properly. Please verify camera LVDS- Low-Voltage Differential Signaling cable connection at camera and radio head unit. Also verify harness connection between high mounted stop lamp and body harness for bent…
• 10190582Mar 3, 2021Back-over prevention (rear camera). CAMERA, Rear View For concerns of back up camera flicker/blank/blue/black screen or camera inop, please ensure Radio is at latest software level. After update, system requires three sleep cycles to function properly. Please verify camera LVDS- Low-Voltage Differential Signaling cable connection at camera and radio head unit. Also verify harness connection between high mounted stop lamp and body harness for bent…
• 10220563Feb 19, 2021Seats. Heated Seat LED Indicator Turns On And Back Off. One Or More Heated Seat DTC?s
• 10188767Feb 19, 2021Electrical system, Seats. Heated Seat LED Indicator Turns On And Back Off. One Or More Heated Seat DTC?s
• 10220556Feb 17, 2021Back-over prevention (rear camera). Radio Display Is Black After Replacing The Rear View Camera
• 10188760Feb 17, 2021Equipment. Radio Display Is Black After Replacing The Rear View Camera
• 10220518Feb 16, 2021Visibility (wipers, defrost, mirrors). High Speed Blower Position Inoperable When Using Plow Controls.
• 10188722Feb 16, 2021Equipment, Electrical system. High Speed Blower Position Inoperable When Using Plow Controls.
• 10220548Feb 13, 2021Equipment. Favorite Song On-Air Alert List Empty
• 10188752Feb 13, 2021Equipment. Favorite Song On-Air Alert List Empty
• 10220546Feb 12, 2021Back-over prevention (rear camera). Backup Camera has Black Screen with ?Check Entire Surroundings? Message
• 10188750Feb 12, 2021Back-over prevention (rear camera), Equipment. Backup Camera has Black Screen with ?Check Entire Surroundings? Message
• 10220600Feb 5, 2021Body and structure. Missing (Power Wagon) Decals on Tailgate and Both Front Doors This bulletin involves inspecting and if necessary installing the ?Power Wagon? decals on the front doors and tailgate. Some of the (Sales Code A75) vehicles are missing the addition of the ?Power Wagon? decals for the tailgate and both front doors.
• 10188804Feb 5, 2021Body and structure. Missing (Power Wagon) Decals on Tailgate and Both Front Doors This bulletin involves inspecting and if necessary installing the ?Power Wagon? decals on the front doors and tailgate. Some of the (Sales Code A75) vehicles are missing the addition of the ?Power Wagon? decals for the tailgate and both front doors.
• 10215890Jan 22, 2021Seat belts. RKE Does Not Unlock The Doors After A Remote Start Event
• 10187069Jan 22, 2021Latches, locks and linkages. RKE Does Not Unlock The Doors After A Remote Start Event
• 10215891Jan 21, 2021Equipment. Transmission Slip/Flare During With No Diagnostic Trouble Codes (DTCs) Set. Manual Drive Learn Procedure.
• 10215881Jan 21, 2021Brakes. Customer may complain of a MIL lamp on. Upon further investigation there could be a fault code in the PCM for P1524 ? Oil Pressure Out of Range ? Camshaft Advance/Retard Disabled.
• 10187070Jan 21, 2021Transmission and drivetrain. Transmission Slip/Flare During With No Diagnostic Trouble Codes (DTCs) Set. Manual Drive Learn Procedure.
• 10187060Jan 21, 2021Engine cooling. Customer may complain of a MIL lamp on. Upon further investigation there could be a fault code in the PCM for P1524 ? Oil Pressure Out of Range ? Camshaft Advance/Retard Disabled.
• 10215879Jan 16, 2021Engine cooling. Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire. Upon investigation, it may be found that there is excessive camshaft lobe wear/lifter wear (roller failure) on one or more cam lobes and that camshaft/lifter replacement is necessary.
• 10215872Jan 16, 2021Wheels, Other or unknown, Visibility (wipers, defrost, mirrors), Steering…. Cluster Displays Blind Spot Alert Off Incompatible Trailer Message, Left Steering Wheel Switches Do Not Allow Update Or Change
• 10187058Jan 16, 2021Engine cooling. Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire. Upon investigation, it may be found that there is excessive camshaft lobe wear/lifter wear (roller failure) on one or more cam lobes and that camshaft/lifter replacement is necessary.
• 10187051Jan 16, 2021Steering, Electrical system. Cluster Displays Blind Spot Alert Off Incompatible Trailer Message, Left Steering Wheel Switches Do Not Allow Update Or Change
• 10215833Jan 13, 2021Equipment, Visibility (wipers, defrost, mirrors). WINDSHIELD Windshield cracked or blemish. When customer comes in for a cracked windshield, please note the location of crack and take pictures before repair. Please send pictures to FCA Redacted Content or load to the warranty claims system.
• 10187012Jan 13, 2021Visibility (wipers, defrost, mirrors). WINDSHIELD Windshield cracked or blemish. When customer comes in for a cracked windshield, please note the location of crack and take pictures before repair. Please send pictures to FCA Redacted Content or load to the warranty claims system.
• 10215852Jan 7, 2021Electrical system, Visibility (wipers, defrost, mirrors), Steering, Wheels…. Cluster Displays Blind Spot Alert Off Incompatible Trailer Message, Left Steering Wheel Switches Do Not Allow Update Or Change
• 10187031Jan 7, 2021Steering, Lane departure. Cluster Displays Blind Spot Alert Off Incompatible Trailer Message, Left Steering Wheel Switches Do Not Allow Update Or Change
• 10187650Dec 9, 2020Equipment, Latches, locks and linkages. The Doors Will Not Unlock Using The Fob After A Remote Start Event
• 10187644Dec 3, 2020Electrical system, Visibility (wipers, defrost, mirrors). Driver Or Passenger Power Windows Do Not Go Up Or Down
• 10187603Dec 2, 2020Equipment, Electrical system, Visibility (wipers, defrost, mirrors). Power Window Regulator or Motor Owners may complain that the Driver and or Passenger Windows are inoperative. Technician may find DTC?s B18BA-12 - Window Control - Circuit Short to Battery, B18BA-13 - Window Control - Circuit Open (stored or active). Replace the DDM or PDM per detailed repair information in Service Library or reference Star Online Publlication S2008000182. Replacing regulators or motors will not…

← All problems reported for the 2021 Ram 2500