2021 Ram 2500 Technical Service Bulletins

556 technical service bulletins (TSBs) are on record for the 2021 Ram 2500. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10230070May 28, 2021Equipment. Service 4WD Lamp On, 4WD System Does Not Work, 4WD Service Lamp Flashing, Front Axle Disconnect Does Not Engage Or Disengage
• 10223466May 28, 2021Other or unknown. Radio Reboot Continually
• 10223458May 28, 2021Transmission and drivetrain. Service 4WD Lamp On, 4WD System Does Not Work, 4WD Service Lamp Flashing, Front Axle Disconnect Does Not Engage Or Disengage
• 10223306May 28, 2021Equipment. Radio Reboot Continually
• 10223298May 28, 2021Back-over prevention (rear camera). Service 4WD Lamp On, 4WD System Does Not Work, 4WD Service Lamp Flashing, Front Axle Disconnect Does Not Engage Or Disengage
• 10198400May 28, 2021Equipment. Radio Reboot Continually
• 10198392May 28, 2021Suspension. Service 4WD Lamp On, 4WD System Does Not Work, 4WD Service Lamp Flashing, Front Axle Disconnect Does Not Engage Or Disengage
• 10230142May 27, 2021Equipment, Exterior lighting. Oil Control Valve Connector Not Seated This bulletin involves inspecting the oil control valve connector and possibly seating the connector. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC) has been set: P0013 - Bank 1 Camshaft 2 Position Actuator Circuit Open.
• 10230075May 27, 2021Back-over prevention (rear camera). Wind Or Whistle Noise From Sunroof And Or Rear Cab
• 10223463May 27, 2021Visibility (wipers, defrost, mirrors). Wind Or Whistle Noise From Sunroof And Or Rear Cab
• 10223370May 27, 2021Engine cooling. Oil Control Valve Connector Not Seated This bulletin involves inspecting the oil control valve connector and possibly seating the connector. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC) has been set: P0013 - Bank 1 Camshaft 2 Position Actuator Circuit Open.
• 10223303May 27, 2021Back-over prevention (rear camera). Wind Or Whistle Noise From Sunroof And Or Rear Cab
• 10198397May 27, 2021Visibility (wipers, defrost, mirrors). Wind Or Whistle Noise From Sunroof And Or Rear Cab
• 10230085May 26, 2021Fuel system. Fast Feedback Program - 6.7L Cummins Engine - 2019 - 2022 HD Ram & Fuel Injection Pump - All Models (Rev. G)
• 10230001May 26, 2021Equipment. TORSION ROD, Storage Bin (Rambox) If the Rambox storage bin Torsion Rods are being replaced for the lid not opening issue, replace the complete Rambox Bin and Lid assembly with all of the sub components instead of just replacing the Torsion Rods only. Please ship the complete Rambox Bin and Lid assembly without dis-assembling the lid or hinges to QEC. Please contact FCA Redacted Content to set up the part return to…
• 10229999May 26, 2021Electrical system. SOLENOID, Transmission 2020 and 2021MY D2&DJ Before swapping the solenoid module on a repeatable P0755 or P0765, please ensure to download event data and send to contact copied below. This event data will assist with the root cause analysis of the module. Contact: FCA Redacted Content
• 10223473May 26, 2021Fuel system. Fast Feedback Program - 6.7L Cummins Engine - 2019 - 2022 HD Ram & Fuel Injection Pump - All Models (Rev. G)
• 10223389May 26, 2021Suspension. TORSION ROD, Storage Bin (Rambox) If the Rambox storage bin Torsion Rods are being replaced for the lid not opening issue, replace the complete Rambox Bin and Lid assembly with all of the sub components instead of just replacing the Torsion Rods only. Please ship the complete Rambox Bin and Lid assembly without dis-assembling the lid or hinges to QEC. Please contact FCA Redacted Content to set up the part return to…
• 10223387May 26, 2021Transmission and drivetrain, Electrical system. SOLENOID, Transmission 2020 and 2021MY D2&DJ Before swapping the solenoid module on a repeatable P0755 or P0765, please ensure to download event data and send to contact copied below. This event data will assist with the root cause analysis of the module. Contact: FCA Redacted Content
• 10223313May 26, 2021Fuel system. Fast Feedback Program - 6.7L Cummins Engine - 2019 - 2022 HD Ram & Fuel Injection Pump - All Models (Rev. G)
• 10223229May 26, 2021Equipment. TORSION ROD, Storage Bin (Rambox) If the Rambox storage bin Torsion Rods are being replaced for the lid not opening issue, replace the complete Rambox Bin and Lid assembly with all of the sub components instead of just replacing the Torsion Rods only. Please ship the complete Rambox Bin and Lid assembly without dis-assembling the lid or hinges to QEC. Please contact FCA Redacted Content to set up the part return to…
• 10223227May 26, 2021Electrical system. SOLENOID, Transmission 2020 and 2021MY D2&DJ Before swapping the solenoid module on a repeatable P0755 or P0765, please ensure to download event data and send to contact copied below. This event data will assist with the root cause analysis of the module. Contact: FCA Redacted Content
• 10198407May 26, 2021Fuel system. Fast Feedback Program - 6.7L Cummins Engine - 2019 - 2022 HD Ram & Fuel Injection Pump - All Models (Rev. G)
• 10198303May 26, 2021Equipment. TORSION ROD, Storage Bin (Rambox) If the Rambox storage bin Torsion Rods are being replaced for the lid not opening issue, replace the complete Rambox Bin and Lid assembly with all of the sub components instead of just replacing the Torsion Rods only. Please ship the complete Rambox Bin and Lid assembly without dis-assembling the lid or hinges to QEC. Please contact FCA Redacted Content to set up the part return to…
• 10198301May 26, 2021Transmission and drivetrain. SOLENOID, Transmission 2020 and 2021MY D2&DJ Before swapping the solenoid module on a repeatable P0755 or P0765, please ensure to download event data and send to contact copied below. This event data will assist with the root cause analysis of the module. Contact: FCA Redacted Content
• 10230066May 25, 2021Equipment. Radio Reboot Continually
• 10223454May 25, 2021Equipment. Radio Reboot Continually
• 10223294May 25, 2021Equipment. Radio Reboot Continually
• 10198388May 25, 2021Equipment. Radio Reboot Continually
• 10230131May 21, 2021Fuel system. Fuel Smell and Fuel Leak This bulletin involves replacing the fuel pump module. Customers may experience the following: Fuel leak or fuel smell. This minor leak is coming from the fuel pump feed port.
• 10230130May 21, 2021Transmission and drivetrain. Radio Enhancements This bulletin involves updating the radio software level to 2036.06. Customers may experience the following:Product plan UUID is not correct in Carplay®. Carplay audio does not always resume. Battery save vs. Battery Charge toggles back to Battery Charge after sleep cycle. When ?Charge Now? is selected on key-off outside of the charging schedule ? it does nothing. In addition, the following…
• 10223359May 21, 2021Fuel system. Fuel Smell and Fuel Leak This bulletin involves replacing the fuel pump module. Customers may experience the following: Fuel leak or fuel smell. This minor leak is coming from the fuel pump feed port.
• 10223358May 21, 2021Equipment, Electrical system. Radio Enhancements This bulletin involves updating the radio software level to 2036.06. Customers may experience the following:Product plan UUID is not correct in Carplay®. Carplay audio does not always resume. Battery save vs. Battery Charge toggles back to Battery Charge after sleep cycle. When ?Charge Now? is selected on key-off outside of the charging schedule ? it does nothing. In addition, the following…
• 10198453May 21, 2021Fuel system. Fuel Smell and Fuel Leak This bulletin involves replacing the fuel pump module. Customers may experience the following: Fuel leak or fuel smell. This minor leak is coming from the fuel pump feed port.
• 10198452May 21, 2021Electrical system, Equipment. Radio Enhancements This bulletin involves updating the radio software level to 2036.06. Customers may experience the following:Product plan UUID is not correct in Carplay®. Carplay audio does not always resume. Battery save vs. Battery Charge toggles back to Battery Charge after sleep cycle. When ?Charge Now? is selected on key-off outside of the charging schedule ? it does nothing. In addition, the following…
• 10230126May 19, 2021Back-over prevention (rear camera). Flash: Amplifier (AMP) Diagnostic and System Updates This bulletin involves reprogramming the AMP with the latest available software. The following software enhancement is available:Amplifier update to eliminate static noise from the instrument panel mounted speakers.
• 10230048May 19, 2021Equipment. Radio Volume Uncontrollable Or Changing On Its Own
• 10223436May 19, 2021Equipment. Radio Volume Uncontrollable Or Changing On Its Own
• 10223354May 19, 2021Equipment, Electrical system. Flash: Amplifier (AMP) Diagnostic and System Updates This bulletin involves reprogramming the AMP with the latest available software. The following software enhancement is available:Amplifier update to eliminate static noise from the instrument panel mounted speakers.
• 10223276May 19, 2021Equipment. Radio Volume Uncontrollable Or Changing On Its Own
• 10198448May 19, 2021Electrical system. Flash: Amplifier (AMP) Diagnostic and System Updates This bulletin involves reprogramming the AMP with the latest available software. The following software enhancement is available:Amplifier update to eliminate static noise from the instrument panel mounted speakers.
• 10198370May 19, 2021Equipment. Radio Volume Uncontrollable Or Changing On Its Own
• 10230119May 14, 2021Fuel system. Fuel Smell and Fuel Leak This bulletin involves replacing the fuel pump module. Customers may experience the following: Fuel leak or fuel smell. This minor leak is coming from the fuel pump feed port.
• 10230118May 14, 2021Electrical system, Body and structure. Flash: Body Control Module (BCM) Diagnostic and System Improvements This bulletin involves reprogramming the BCM with the latest available software. The customer may describe the following: The shifter gets stuck in park.
• 10223347May 14, 2021Fuel system. Fuel Smell and Fuel Leak This bulletin involves replacing the fuel pump module. Customers may experience the following: Fuel leak or fuel smell. This minor leak is coming from the fuel pump feed port.
• 10223346May 14, 2021Electrical system. Flash: Body Control Module (BCM) Diagnostic and System Improvements This bulletin involves reprogramming the BCM with the latest available software. The customer may describe the following: The shifter gets stuck in park.
• 10198441May 14, 2021Fuel system. Fuel Smell and Fuel Leak This bulletin involves replacing the fuel pump module. Customers may experience the following: Fuel leak or fuel smell. This minor leak is coming from the fuel pump feed port.
• 10198440May 14, 2021Electrical system. Flash: Body Control Module (BCM) Diagnostic and System Improvements This bulletin involves reprogramming the BCM with the latest available software. The customer may describe the following: The shifter gets stuck in park.
• 10230032May 12, 2021Equipment. Radio Screen Freeze, Blank Screen And Reset
• 10223420May 12, 2021Equipment. Radio Screen Freeze, Blank Screen And Reset

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