2014 Ram 3500 Technical Service Bulletins

573 technical service bulletins (TSBs) are on record for the 2014 Ram 3500. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10140098Jun 15, 2016Equipment. You have been identified as either having stock, or have stock in transit to your dealership. Please return all stock of following part numbers: 1YG06JSCAC, 1YG06KEPAC, 1YG 06KFSAC, 1YG 06KGZAC, 1YG 06KBUAC and replacement part numbers are 1YG 1YG06KFSAD, 1YG 06KG ZAD, 1YG 06KBUAE respectively,which arein stockand available. Please return suspect parts back to your facing depot using Return Code 02, before 05 July…
• 10140097Jun 15, 2016Equipment. You have been identified as either having stock, or have stock in transit to your dealership. Please return all stock of following part number: 68188889AE and replacement part number is 68188889AF which isin stockand available. Please return suspect parts back to your facing depot using Return Code 02, before 05 July, 2016. Return any open orders in process too. Direct all questions via email to…
• 10140094Jun 15, 2016Engine cooling, Engine. Return: ALTERNATOR - ENGINE You have been identified as either having stock, or have stock in transit to your dealership. Please return all stock of following part numbers: R4801313AC replacement part number are 04801313AD respectively which are in stock and available. Please return suspect parts back to your facing depot using Return Code 02, before 8 July, 2016. Return any open orders in process too. Direct all…
• 10140096Jun 10, 2016Equipment. You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of following part numbers: 68036213AA, 68036230AF, 68158196AC, 68158197AD, & 68158454AD. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 30 June, 2016. Return any open orders in process too. Direct all questions…
• 10140095Jun 10, 2016Engine cooling. 68085119AE,Inspect and Return: Exhaust Pipe Assy - Frt W/Catalytic Converter You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 68085119AE. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 30 June, 2016. Return any open orders in process too. Direct…
• 10137047Jun 8, 2016Electrical system. Integrated Center Stack If vehicle is found within 50 mile radius of the Detroit Metro area please hold vehicle and contact:~ Contact one of the following:~ Daniel Acciacca CELL (586) 709-1537~ Michael Savich CELL (248) 214-7270~ Ayed Hadaad CELL (248) 941-8707~ Issue: On a 2015 & 2016MY LA (Challenger), LD(Charger) and LX (300), the Integrated Center Stack (ICS) may experience a lock-up/Inop condition (complete…
• 10137046Jun 8, 2016Equipment. A/C Compressor This applies to 2015 and 2016 UF and PF. Before replacing the AC compressor for noise, leaks , or in-op:~ After these questions have been answered please call one of the individuals below.~ Stev at cell (248) 867-0061~ Mark Briolat at cell (248) 345-0127~ If no response in 15 minutes, please continue with repair.~ 1) Check all AC plumbing connection for leaks with UV light.
• 10137045Jun 8, 2016Electrical system. Hands Free Module - CTM ? Peiker For RT, JK and MK bodies only; Before replacing the Hands Free Module (HFM), please contact Gaurav Saxena at cell (248) 260-0583~ IMPORTANT - do not reset the HFM, clear codes or perform a battery reset before calling. Engineering is currently root causing this issue and your assistance is greatly appreciated. Seeking vehicles with HFM in a locked state, inoperative, or offline.
• 10137044Jun 8, 2016Electrical system. Battery - Transmitter For vehicles within 12 Months in Service which have a "FOB Battery Low" message within Cluster or DTC B1A10 or B1A11 Active or Stored. Engineering is requesting complete FOB returned unopened (ie, battery not removed or FOB housing opened!). ~ All others, follow normal procedures.~ Please ensure Dealer Technicians are aware of this request to allow for gain in FOB Battery depletion…
• 10226281Jun 7, 2016Engine cooling, Fuel system. Diagnosing A Urea Module That Is Exposed To Diesel Fuel This bulletin involves discussing what will happen to the rubber material used in the urea pump when exposed to diesel fuel. This unit is sometimes referred to as the Selective Catalyst Reductant (SCR) module or the Adblue Delivery Module (ADM). Units exposed to hydrocarbons have a particular failure mode, the rubber heater unit is crinkled and in some cases…
• 10137067Jun 7, 2016Fuel system. Diagnosing A Urea Module That Is Exposed To Diesel Fuel This bulletin involves discussing what will happen to the rubber material used in the urea pump when exposed to diesel fuel. This unit is sometimes referred to as the Selective Catalyst Reductant (SCR) module or the Adblue Delivery Module (ADM). Units exposed to hydrocarbons have a particular failure mode, the rubber heater unit is crinkled and in some cases…
• 10219808Jun 1, 2016Visibility (wipers, defrost, mirrors). Power Fold Rearview Mirror Prior to replacing this part for a loose mirror, please first follow this procedure to reset the pivot mechanism. Move the mirror to its full forward position and then to full retract position using the power fold mirror button located on drivers side door panel. Perform this procedure three times.
• 10218248Jun 1, 2016Engine cooling. Pentastar Oil Filter Adapter: Before replacing this part, please call any one of the following people. Engineering is seeking information regarding this part.~ Dye must be used to determine where the leak is coming from before replacing. Also please check the recently updated Service Bulletin Number 09-008-15.
• 10218244Jun 1, 2016Visibility (wipers, defrost, mirrors), Brakes, Transmission and drivetrain. Power Fold Rearview Mirror Prior to replacing this part for a loose mirror, please first follow this procedure to reset the pivot mechanism. Move the mirror to its full forward position and then to full retract position using the power fold mirror button located on drivers side door panel. Perform this procedure three times.
• 10139934Jun 1, 2016Engine cooling. Pentastar Oil Filter Adapter: Before replacing this part, please call any one of the following people. Engineering is seeking information regarding this part.~ Dye must be used to determine where the leak is coming from before replacing. Also please check the recently updated Service Bulletin Number 09-008-15.
• 10139930Jun 1, 2016Visibility (wipers, defrost, mirrors). Power Fold Rearview Mirror Prior to replacing this part for a loose mirror, please first follow this procedure to reset the pivot mechanism. Move the mirror to its full forward position and then to full retract position using the power fold mirror button located on drivers side door panel. Perform this procedure three times.
• 10228098May 18, 2016Engine cooling. 3.2L - 3.6L Cylinder Head Assy Multiple cylinder head replacement. If cylinder head is replaced on a vehicle more than 1 time for any reason, please call any of the following people.~ First: Ron Dallison ? Cell (248) 292-9510 [email protected] ~ Second: Joe Lovell - Cell (734) 309-6467 [email protected]~ If a response is not received within 15 mins, then proceed with the necessary repair.~
• 10228142May 11, 2016Engine cooling, Equipment. Pentastar Oil Filter Adapter
• 10228112May 7, 2016Exterior lighting, Brakes, Back-over prevention (rear camera), Fuel system…. Flash: 6.7L Diagnostic And System Improvements This bulletin involves reprogramming the Engine Control Module/Powertrain Control Module (ECM/PCM) with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) Illumination. Upon further investigation, a technician may find one or more of the following Diagnostic Trouble Codes (DTCs) set in the PCM memory: · **P218F - Reductant No…
• 10181477May 7, 2016Fuel system, Transmission and drivetrain, Engine, Electrical system. Flash: 6.7L Diagnostic And System Improvements This bulletin involves reprogramming the Engine Control Module/Powertrain Control Module (ECM/PCM) with the latest available software. · **P218F - Reductant No Flow Detected. · P242F - Diesel Particulate Filter Restriction - Ash Accumulation. · P2281 - Air Leak Between MAF And Throttle Body.** · P205E - (Diesel Exhaust Fluid) Reductant Tank Temperature Sensor Circuit…
• 10141277May 7, 2016Engine cooling. Flash: 6.7L Diagnostic And System Improvements This bulletin involves reprogramming the Engine Control Module/Powertrain Control Module (ECM/PCM) with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) Illumination. Upon further investigation, a technician may find one or more of the following Diagnostic Trouble Codes (DTCs) set in the PCM memory: · **P218F - Reductant No…
• 10140226May 6, 2016Equipment. You have been identified as either having stock, or have stock in transit to your dealership. As per regulatory compliance: Please return follow ing stock of part numbers: 82214711, 82214712, 82214713, 82214714, 82214715, 82214716, 82214717, 82214718, 82214720, 82214721, 82214722, 82214723, 82214724, 82214725, 82214726, 82214727, 82214728, 82214729, 82214730, 82214731, 82214732. Please return parts back to your…
• 10218303May 4, 2016Electrical system, Equipment. RES / RHA / REB radio that supports Bluetooth and Hands-Free For issues with Bluetooth, Hands-Free Calling, and/or Voice Commands, DO NOT replace the radio. Diagnose the Hands-Free Module system (also called the Telematics Module). The Telematics Module (and associated components) is the system responsible for these features.
• 10140254May 4, 2016Equipment, Electrical system. RES / RHA / REB radio that supports Bluetooth and Hands-Free For issues with Bluetooth, Hands-Free Calling, and/or Voice Commands, DO NOT replace the radio. Diagnose the Hands-Free Module system (also called the Telematics Module). The Telematics Module (and associated components) is the system responsible for these features.
• 10140249May 4, 2016Equipment. You have been identified as either having stock, or have stock in transit to your dealership. Please return all stock of part number 68288760AA. Replacement part number is 68288760AB. Replacement parts w ill be available w eek ending 5/6/16. Please return suspect parts back to your facing depot using Return Code 02, before 26 May, 2016. Return any open orders in process too. Direct all questions via email to…
• 10140248May 3, 2016Equipment. You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part numbers: 68003062AB, 68003083AB, 68003085AB. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 24 May, 2016. Return any open orders in process too. Direct all questions via email to [email protected].
• 10140227May 3, 2016Equipment. You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part numbers: 1PE001W 7AB, 1PE011W 7AB. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 24 May, 2016. Return any open orders in process too. Direct all questions via email to [email protected].
• 10219794Apr 29, 2016Equipment, Electrical system. RA3 RA4 Radio Enhancements This bulletin involves inspecting and updating the radio software, if required. **Improvements: · Ability to communicate with Siri via UConnect. · Ability to press Voice Recognition (VR) button for more than one second.** A customer may experience one or more of the following conditions: · **Poor or no connection to cellular network (U.S. market only).
• 10138978Apr 29, 2016Equipment, Back-over prevention (rear camera), Electrical system. RA3 RA4 Radio Enhancements This bulletin involves inspecting and updating the radio software, if required. Improvements: · Ability to communicate with Siri via UConnect. · Ability to press Voice Recognition (VR) button for more than one second.** A customer may experience one or more of the following conditions: · Poor or no connection to cellular network (U.S. market only). HVAC temperature out of sync with radio…
• 10076511Apr 29, 2016Electrical system. SUBJECT: RA3 RA4 Radio Enhancements OVERVIEW: This bulletin involves inspecting and updating the radio software, if required. SYMPTOM/CONDITION: **Improvements: · Ability to communicate with Siri via UConnect. · Ability to press Voice Recognition (VR) button for more than one second.**
• 10224659Apr 22, 2016Electrical system. This Bulletin involves updating the (ASCM) software.
• 10139959Apr 22, 2016Suspension. Flash: Air Suspension Control Module (ASCM) System Enhancements This Bulletin involves updating the (ASCM) software. A customer may describe the following: · **Cluster stays awake after ignition is turned off for 10 minutes or more.** · False message Battery Voltage Low - Start Engine to Change Ride Height which appears in the Electronic Vehicle Information Center (EVIC).
• 10076503Apr 22, 2016Electrical system, Suspension. SUBJECT: Flash: Air Suspension Control Module (ASCM) System Enhancements SYMPTOM/CONDITION: A customer may describe the following: · **Cluster stays awake after ignition is turned off for 10 minutes or more.** · False message “Battery Voltage Low - Start Engine to Change Ride Height” which appears in the Electronic Vehicle Information Center (EVIC). This condition may happen when the vehicle is first started and…
• 10076282Apr 22, 2016Suspension, Electrical system. SUBJECT: Flash: Air Suspension Control Module (ASCM) System Enhancements OVERVIEW: This Bulletin involves updating the (ASCM) software. SYMPTOM/CONDITION: A customer may describe the following: • **Cluster stays awake after ignition is turned off for 10 minutes or more.** • False message “Battery Voltage Low - Start Engine to Change Ride Height” which appears in the Electronic Vehicle Information Center (EVIC).
• 10139956Apr 20, 2016Vehicle speed control. Adaptive Cruise Control Sensor 1) If you are replacing this part due to the cluster displaying Clean Radar Sensor in Front of Vehicle or DTC C1266 ACC Sensor Blinded, please verify that there is no blockage in front of the sensor. Blockage can occur from mud, ice, snow, front end damage, bracket damage, the sensor not attached to the bracket properly or an aftermarket fascia installed. This fault can occur…
• 10224642Apr 9, 2016Electrical system. Cummins Service Engine Replacement This bulletin involves replacing the engine assembly. Remanufactured long block or short block was installed during a prior repair. A new replacement engine will be installed.
• 10218068Apr 9, 2016Engine cooling. This bulletin involves replacing the engine assembly.
• 10215102Apr 9, 2016Engine cooling. This bulletin involves replacing the engine assembly.
• 10138953Apr 9, 2016Equipment, Engine cooling. Cummins Service Engine Replacement This bulletin involves replacing the engine assembly. Remanufactured long block or short block was installed during a prior repair. A new replacement engine will be installed.
• 10224626Apr 1, 2016Fuel system, Electrical system, Exterior lighting. P20EE SCR NOX Catalyst Efficiency Below Threshold Bank 1 This bulletin involves verifying the proper operation of the Diesel Exhaust Fluid (DEF) system and, if necessary, replacing the Selective Catalyst Reduction (SCR) Catalyst assembly. Customers may experience a Malfunction Indicator Lamp (MIL) illumination.
• 10218119Apr 1, 2016Fuel system. This bulletin involves verifying the proper operation of the Diesel Exhaust Fluid (DEF) system and,
• 10215153Apr 1, 2016Fuel system. This bulletin involves verifying the proper operation of the Diesel Exhaust Fluid (DEF) system and,
• 10140170Apr 1, 2016Engine cooling. P20EE SCR NOX Catalyst Efficiency Below Threshold Bank 1 This bulletin involves verifying the proper operation of the Diesel Exhaust Fluid (DEF) system and, if necessary, replacing the Selective Catalyst Reduction (SCR) Catalyst assembly. Customers may experience a Malfunction Indicator Lamp (MIL) illumination.
• 10074936Apr 1, 2016Engine. Summary to be provided on a future date.
• 10140211Mar 22, 2016Seats, Latches, locks and linkages. Inspect and Return: Latch Seat, and Latch Seat Back You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of following part numbers: 68050625AA, 68050626AA, 68050627AA, 68050628AA, 68050743AA, 68050744AA, 68050839AA, 68050841AA, 68257133AA, 68257134AA, 68264578AA, 68264579AA, 68264580AA, 68264581AA. See attachments for identifying suspect stock.
• 10218107Mar 19, 2016Transmission and drivetrain. Diagnostic And System Improvements.
• 10215141Mar 19, 2016Equipment, Electrical system. Diagnostic And System Improvements.
• 10140222Mar 19, 2016Engine cooling. Flash: 6.7L Diagnostic And System Improvements This bulletin involves selectively erasing and reprogramming the Engine Control Module (ECM) with new software.
• 10074924Mar 19, 2016Electrical system. Summary to be provided on a future date.
• 10142203Mar 15, 2016Electrical system, Equipment. RE2 RE6 RB5 RB6 Radio Software Enhancements This bulletin involves updating the radio software and navigation if equipped. A customer may experience one or more of the following conditions: · Radio display screen will lock up and reset intermittently. · Incorrect routing directions to fuel stations when using Travel Link. · Unable to turn on heated seats; icon is greyed out. · Navigation screen goes blank. ·…

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