2018 Ram 3500 Technical Service Bulletins

444 technical service bulletins (TSBs) are on record for the 2018 Ram 3500. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10162507May 29, 2019Equipment. Actuator-Multiaitr
• 10162506May 29, 2019Equipment. Bin- Storage
• 10162505May 29, 2019Equipment. Mat Kit- Floor Front
• 10162482May 29, 2019Transmission and drivetrain. Brake Transmission Shift Interlock (BTSI) Please contact Stacey Davis at (248) 260-6078 or [email protected] if the following scenario occurs; The T79 or U11 recall was completed where the shifter inspection was acceptable and the software flash was performed but then the customer comes back needing the BTSI bracket replaced for coming out of park without the brake or key.
• 10162521May 22, 2019Equipment. Safety Recall V47 / NHTSA 19V-325 Backlite Glass Parts Ordering Information
• 10162504May 22, 2019Equipment, Body and structure. Latch- Front Door
• 10162503May 22, 2019Equipment, Wheels. Molding-Wheel Plane
• 10162502May 22, 2019Transmission and drivetrain, Equipment. Power Transfer Unit
• 10162501May 22, 2019Visibility (wipers, defrost, mirrors), Body and structure. Run-Front Door Glass
• 10162500May 22, 2019Equipment, Engine. Sensor-nitrous oxlde
• 10162499May 21, 2019Engine, Equipment. Damper-Steering
• 10162498May 20, 2019Engine, Equipment. Head-Cylinder
• 10162497May 20, 2019Engine. Head-Cylinder
• 10162520May 17, 2019Equipment, Engine. Vehicles Eligible For CSN U07 And V08, V11 or V16 Important Update To U07 Dealer Instructions
• 10162496May 17, 2019Fuel system. Tube- Fuel Filler
• 10162495May 16, 2019Equipment, Engine. Engine Oil- OW20
• 10162494May 15, 2019Fuel system. Tube- Fuel Filler
• 10162477May 15, 2019Engine, Equipment. ADAPTER, Engine Oil Filter (Pentastar V6) Engineering is seeking information regarding OFA leaks. Questions/info can be directed to: Bob Jackson (248) 944-0466 - [email protected] Ron Dallison (248-292-9510) [email protected] Joe Lovell (734) 309-6467 - [email protected] If no response in 15 minutes, proceed with repair.
• 10162470May 15, 2019Transmission and drivetrain, Electrical system. SOLENOID, Transmission For vehicles equipped with 68RFE transmission (sales code DG7) setting only a P0870 DTC, please refrain from replacing a solenoid, pressure sensor, transmission or valve body. Replacement will not resolve the fault due a calibration issue pending resolution. Please reset code, and in the event the DTC reoccurs, please contact STAR for further assistance.
• 10162493May 14, 2019Engine. Engine Oil- OW20
• 10162492May 10, 2019Lane departure. Module-Parking Assist
• 10162491May 10, 2019Equipment. Outlet- Air conditioning & heater
• 10162490May 8, 2019Engine cooling. Tailpipe - exhaust
• 10162489May 7, 2019Body and structure. Panel Assembly-Door Trim
• 10162488May 7, 2019Equipment. Power distribution center - intelligent power
• 10162487May 7, 2019Transmission and drivetrain. Transmission ? With Torque Converter
• 10162486May 6, 2019Body and structure. FASCIA - REAR
• 10162511May 1, 2019Equipment. Warranty Operations Newsletter Volume 5, Issue 4
• 10162485May 1, 2019Electrical system. Ash receiver - instrument panel
• 10158631Mar 19, 2019Seats. Common portion of a presentation provided to mutiple OEM customers concerning a potential issue and investigation involving a seat adjustment recliner mechanism.
• 10139588May 31, 2018Equipment, Transmission and drivetrain. Job aid - If you have a suspected TC shudder/vibration, check the Interactive Network for Service Bulletins for the vehicle you are working on. A test-drive snap shot may help you isolate the source of the issue.
• 10217458Nov 29, 2017Engine cooling. Diesel Particulate Filter (DPF) Assembly For Cummins equipped vehicles ONLY: If a customer comes in with a check engine light for P2002 which has led to replacing the DPF, please contact Dean Armstrong at cell (248) 202-8148. Cummins engineering is currently investigating the root cause to this condition. If you do not receive an answer or call back within 15 minutes, proceed with the repair.
• 10216277Nov 29, 2017Fuel system, Engine cooling. Diesel Particulate Filter (DPF) Assembly For Cummins equipped vehicles ONLY: If a customer comes in with a check engine light for P2002 which has led to replacing the DPF, please contact Dean Armstrong at cell (248) 202-8148. Cummins engineering is currently investigating the root cause to this condition. If you do not receive an answer or call back within 15 minutes, proceed with the repair.
• 10217500Nov 18, 2017Transmission and drivetrain, Exterior lighting. Incorrect Transmission Oil Level Indicator This bulletin involves inspecting and replacing the transmission oil level indicator (dipstick) if needed. During a new vehicle preparation, the technician may notice the transmission fluid level is low.
• 10216319Nov 18, 2017Transmission and drivetrain, Equipment. Incorrect Transmission Oil Level Indicator This bulletin involves inspecting and replacing the transmission oil level indicator (dipstick) if needed. During a new vehicle preparation, the technician may notice the transmission fluid level is low.
• 10217498Nov 16, 2017Other or unknown, Wheels. Fifth Wheel Hitch Was Not Installed This bulletin involves installing a fifth wheel hitch. Some vehicles were built without a MOPAR 30K Direct MNT 5th Wheel Hitch (Sales Code XNH) installed.
• 10216317Nov 16, 2017Other or unknown, Equipment. Fifth Wheel Hitch Was Not Installed This bulletin involves installing a fifth wheel hitch. Some vehicles were built without a MOPAR 30K Direct MNT 5th Wheel Hitch (Sales Code XNH) installed.
• 10217463Nov 8, 2017Equipment. Radio Pre-Authorization Program - Select 7.0/8.4/8.4N Radios (New and Exchange) - 2018 Model Year Vehicles
• 10217452Nov 8, 2017Equipment. 2018MY Front License Plate Bracket Ram HD ONLY: Do not order this part because you observe (4) attachments in the 2018 DJ, D2, DD, DF and DP Front Bumper and the supplied License Plate Bracket only has provisions for 2 attachments. The 2017 level part (68031880AA) with 2 attachments was intentionally shipped, is compatible, and should be used.
• 10217451Nov 8, 2017Brakes. A/C Pressure Transducer A/C inoperative and diagnosis leads to pressure transducer. Call Steve Rice at cell (248) 867-0061 before replacing the pressure transducer. If no response in 15 minutes, please proceed with repair.
• 10216111Nov 8, 2017Equipment. 2018MY Front License Plate Bracket Ram HD ONLY: Do not order this part because you observe (4) attachments in the 2018 DJ, D2, DD, DF and DP Front Bumper and the supplied License Plate Bracket only has provisions for 2 attachments. The 2017 level part (68031880AA) with 2 attachments was intentionally shipped, is compatible, and should be used.
• 10216110Nov 8, 2017Equipment, Visibility (wipers, defrost, mirrors). A/C Pressure Transducer A/C inoperative and diagnosis leads to pressure transducer. Call Steve Rice at cell (248) 867-0061 before replacing the pressure transducer. If no response in 15 minutes, please proceed with repair.
• 10217493Nov 4, 2017Other or unknown, Electrical system. UAS, UAQ, UCS and UCQ Radio Over The Air Software Updates This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The following enhancement are included in this update:Improved sound quality when using the Bluetooth® phone.
• 10216312Nov 4, 2017Equipment, Electrical system. UAS, UAQ, UCS and UCQ Radio Over The Air Software Updates This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The following enhancement are included in this update:Improved sound quality when using the Bluetooth® phone.
• 10217447Nov 1, 2017Transmission and drivetrain. Power Distribution Center For 2018 D2/DD/DF/DJ/DP, prior to replacing the Power Distribution Center (PDC), you MUST contact the STAR Center (800) 850-7827 for diagnostic assistance and pre- authorization. Failure to do so WILL result in your warranty claim being rejected.
• 10216106Nov 1, 2017Equipment, Electrical system. Power Distribution Center For 2018 D2/DD/DF/DJ/DP, prior to replacing the Power Distribution Center (PDC), you MUST contact the STAR Center (800) 850-7827 for diagnostic assistance and pre- authorization. Failure to do so WILL result in your warranty claim being rejected.
• 10219830Jun 7, 2017Visibility (wipers, defrost, mirrors). Washer Fluid Level Sensor Prior to replacing this part due to "Low Washer Fluid" tell tale light on the dash and the washer fluid bottle is full, please perform this inspection: Check if float sensor is rotated off location from the bottle anti-rotation features that surround the SENSOR. Check to determine if the issue has been resolved. Continue with repair if necessary. Please contact Chris Koch at cell (248)…
• 10138855Jun 7, 2017Visibility (wipers, defrost, mirrors). Washer Fluid Level Sensor Prior to replacing this part due to "Low Washer Fluid" tell tale light on the dash and the washer fluid bottle is full, please perform this inspection: Check if float sensor is rotated off location from the bottle anti-rotation features that surround the SENSOR. Check to determine if the issue has been resolved. Continue with repair if necessary. Please contact Chris Koch at cell (248)…
• 10140015Mar 31, 2017Equipment. Shop Certification Program Guidelines
• 10217524Mar 29, 2017Body and structure. Door Hinge Assembly Side door hinge noisy. Only replace the door hinge with the integral check device. Do not replace the simple hinge if it is not damaged it is not the source of the noise. Replacing it unnecessary and is an over-repair.

← All problems reported for the 2018 Ram 3500