2023 Ram 3500 Technical Service Bulletins

375 technical service bulletins (TSBs) are on record for the 2023 Ram 3500. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 11022012Aug 14, 2025Body and structure. Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates.
• 11022003Aug 13, 2025Body and structure. Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates
• 11021844Aug 7, 2025Transmission and drivetrain. When customer complaint is related to inoperative 4 Wheel Drive shifter, loss of 4WD function and/or 4WD related MIL please reference SOL Case #S2508000062 prior to replacement of Transfer Case shift motor.
• 11021581Aug 2, 2025Electrical system. Door speaker Inoperative or No Sound
• 11021576Jul 30, 2025Transmission and drivetrain. Unresponsive 4WD Shifter, Service 4WD Light Illuminated. ABS And/Or Traction Control Lights May Also Be On
• 11021585Jul 28, 2025Electrical system. LAMP - DOME
• 11021029Jul 24, 2025Body and structure. Windshield Wiper Blade Maintenance Customers may experience one or more of the following: ● Wiper blades that chatter/streak/jump/skip/smear or make noise while traveling across the windshield.
• 11021027Jul 24, 2025Electrical system. Not applicable to vehicles built for US market. Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0868-00 - Transmission Fluid Pressure Low. ● P0933-00 - Hydraulic Pressure Sensor Range/performance ● P0735-00 - Gear 5 Shift Incorrect Ratio. ●…
• 11021039Jul 23, 2025Electrical system. Tire Pressure Monitor (TPM) Service Information. TPM Lamp On.
• 11021011Jul 22, 2025Electrical system. 115V Power Outlet LED Always On The amber LED remains continuously illuminated, regardless of whether the switch button is activated. This bulletin involves replacing the inverter switch.
• 11020844Jul 18, 2025Electrical system. Telematics Box Module (TBM) Over The Air Software Update From 5.39.1 To 5.65 Customers may experience the following: ● 'SOS unavailable' popup message. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The TBM software will be updated from 5.39.1 to 5.65…
• 11020858Jul 15, 2025Engine. Module - engine controller
• 11020095Jun 27, 2025Electrical system. Bumper Mounted 7 Pin Trailer Tow Connector
• 11019776Jun 12, 2025Electrical system. LAMP - DOME
• 11019600Jun 11, 2025Other or unknown. Warranty Newsletter – Volume 11, Issue 6
• 11019598Jun 11, 2025Other or unknown. FCA Caribbean Warranty Newsletter – Volume 11, Issue 6
• 11019585Jun 10, 2025Electrical system. "Global Telematics Box Module Over The Air Update from 5.39.1 to 5.65 TBM2.0 Software Version (FOTA) Customers may experience one or more of the following: - Error display of ""Uconnect Box Requires Service/Wifi Unavailable"" popups; [ TBM DTC B22A9-96 Internal Performance Failure ]. - Error display of ""Uconnect Box Requires Service"" pop-ups; [ TBM DTCs B1560, B1561, B1562 - Antenna loose connection ]."
• 11019430Jun 7, 2025Seats, Electrical system. "Power Seat Not Adjusting Customers may experience one or more of the following: ● Driver and/or passenger seat moves backwards but not forward. ● Driver and/or passenger seat inoperative. This bulletin involves replacing the front power seat adjusters."
• 11019433Jun 6, 2025Fuel system. "Frequent Repairs Of Fuel System Components Such As Fuel Filters Numerous Stellantis vehicles having fuel line components replaced such as fuel filter. Occasionally, components are replaced before their standard life expectancy or when not contaminated with debris "
• 11018863May 29, 2025Fuel system. "Frequent Repairs Of Fuel Line Components Such As Fuel Filters Numerous Stellantis vehicles having fuel line components replaced such as fuel filter. Occasionally, components are replaced before their standard life expectancy or when not contaminated with debri "
• 11018855May 29, 2025Engine. Light Random Tick Noise From The Engine.
• 11018859May 28, 2025Engine. D-19-02 Rev. L Fast Feedback Program - 6.7L Cummins Complete Engine, Long Block & Short Block - 2019 - 2024 HD Ram - (D2/DD/DF/DJ/DP)
• 11018809May 28, 2025Other or unknown. CORE - HEATER
• 11018662May 28, 2025Electrical system. LAMP Courtesy/Ambient Courtesy / Ambient Lamp: Light guide not fully seated into the retainer during IP sub-assembly due to inconsistent operator installation effort, leading to latent BSR issue that manifests under customer usage conditions. Solution: remove and reinstall light guide to be fully seated in the bracket retainer.
• 11018649May 23, 2025Other or unknown, Engine. Module, Urea Pump/Level: HD 6.7L (ETL/ETN/ETM) with Mil On P21C4-00 (Reductant Line Heater Relay Control Circuit High / U11C1-00 (Reductant Control Module Received Implausible Data From ECM/PCM), do not replace the DEF Pump. Follow TSB's released and appropriate Service Diagnostics.
• 11018676May 21, 2025Suspension. "Shock And Strut Diagnosis And Replacement Guidelines Leaking, noisy, or weak shocks or struts. "
• 11018635May 20, 2025Seats. Frame - Front Seat Back: 2024 2025 DJ D2 Power back frame with INOP motor replaced seat frame Please review TSB 08-159-25 before replacing any parts on the seat back frame.
• 11018631May 20, 2025Electrical system. Radio: Capture software version from radio. Record or document software version prior to troubleshooting, as soon as any infotainment issue has been found or reported. Also always document in claim. Steps to capture Radio version number: 1. Go to "Vehicle" 2. Go to "Settings" 3. Go to "System Information" 4. Find the radio version from "Version information" Example software version: U37.2, U39.4, etc.
• 11018485May 17, 2025Fuel system. "Frequent Repairs Of Fuel Line Components Such As Fuel Filters Numerous Stellantis vehicles having fuel line components replaced such as fuel filter. Occasionally, components are replaced before their standard life expectancy or when not contaminated with debris "
• 11018450May 17, 2025Electrical system. Universal Garage Door Opener (UGDO) Inoperative, LED Indicator Lamps Not Illuminating
• 11018447May 16, 2025Electrical system. "Washer Light On And Will Not Turn Off After Adding Washer Solvent."
• 11018444May 16, 2025Electrical system. Rain Sensing Auto Wipers and Auto on Head Lamps Inoperative
• 11018290May 9, 2025Brakes. Parking Brake Pad When replacing the park brake pedal pad, please use the correct labor operation code. Some technicians have been using the brake pedal pad labor code which is not the same as the parking brake pedal pad. The correct labor operation code should be for parking brake pedal pad replacement is 05-05-06-01.
• 11017451May 1, 2025Electrical system. LAMP - DOME
• 11017355Apr 26, 2025Body and structure, Electrical system. Rain Sensing Auto Wipers and Auto on Head Lamps Inoperative
• 11017234Apr 25, 2025Electrical system. SOS Unavailable Message Pop Up On Radio During A Remote Start Event.
• 11017356Apr 23, 2025Wheels. Sensor - wheel speed
• 11017237Apr 22, 2025Steering, Electrical system. Switch - steering wheel right & left
• 11017081Apr 17, 2025Seats. "ADJUSTER Seat DJ D2 DP 1st Row Power Seat Fore/Aft Adjuster Inspection TSB is also released for this concern. SYMPTOM/CONDITION: Fore-aft function does NOT work when actuating the seat switch. DIAGNOSIS: 1) Put seat in position for inspection. 2) Disconnect seat wire harness motor connector from the fore-aft motor on the seat adjuster, wait 10 seconds, and reconnect. 3) Verify function of the fore/aft adjuster…
• 11017020Apr 12, 2025Engine. "Clicking Noisse from Engine At Idle Customers may comment on the following: ● A clicking noise from the engine at idle. This bulletin involves adding oil system protection and letting the engine idle."
• 11016951Apr 11, 2025Other or unknown. FCA Caribbean Warranty Newsletter – Volume 11, Issue 4
• 11016939Apr 9, 2025Other or unknown. Warranty Newsletter – Volume 11, Issue 4
• 11016617Apr 4, 2025Electrical system, Body and structure. Rear Defogger Solder Terminals Detached.
• 11016440Apr 3, 2025Electrical system. Remote Keyless Entry (RKE) Functions Do Not Work, Intermittent Vehicle Response When Using the RKE, Key Not Programmed, Adding Remote Start
• 11016060Mar 28, 2025Other or unknown. "6 CONTROL UNIT, Diesel Exhaust Customer complaints with malfunction light illuminated on 2019 thru 2024 MY DJ / D2 / DD / DP vehicles with 6.7L (ETL / ETM / ETN) built on or before October 15,2024 and exhibiting DTCs P21C4-00 (Reductant Line Heater Relay Control Circuit High) and / or U11C1-00 (Reductant Control Module received implausible Data from ECM / PCM). These DTCs will occur after installation of service…
• 11015657Mar 15, 2025Engine. "Clicking Noise From Engine At Idle Customers may comment on the following: ● A clicking noise from the engine at idle. REPAIR SUMMARY: This bulletin involves adding oil system protection and letting the engine idle."
• 11015604Mar 13, 2025Electrical system. Trailer Tow App Gauges Not Showing Data in Widget Screen
• 11015602Mar 12, 2025Electrical system. Horn Sound Is Weak, Off Tone, Inoperative, Or Intermittent.
• 11015802Mar 11, 2025Electrical system. Switch - steering wheel right & left
• 11015601Mar 11, 2025Engine. Perceived Oil Leak From The Rear Of The Engine

← All problems reported for the 2023 Ram 3500