2024 Ram 3500 Air bags Problems
- Complaints
- 5about this part
- Share
- 11%of 45 total for the year
- Median mileage
- 67,000miles
- Trend
- Too newThis model year is less than 4 years old, so a trend is not meaningful yet.
NHTSA recorded 5 complaints about the air bags of the 2024 Ram 3500, 11% of the 45 complaints for this model year. Where a mileage was given, the median is 67,000 miles. 3 of these say a crash was involved, according to the filers. 1 recall campaign on record is filed under a similar system.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“SCCM Internal failure that the dealer is calling an Air Bag Clock Spring failure. Safety Recall 33B and 14B already exist for my make and year of vehicle, but do not cover my VIN. The turn signal gets stuck leading to a hazard for the operator and those around.”
NHTSA complaint #11663759, filed 2025-05“I was towing a 6,000 pound excavator on a 20’ tilt deck trailer and rounded a turn to see a line of traffic stopped waiting on a big truck to turn. I hit the brakes and the truck didn’t start to slow. I swerved to the shoulder and pressed breaks as hard as possible and went past several cars and t boned the big truck that was turning. The only brakes it felt like i had was the trailer brakes. Very severe accident that everyone walked away from but definitely was equipment failure involved.”
NHTSA complaint #11704812, filed 2025-12“The contact owns a 2024 Ram 3500. The contact stated that the steering wheel buttons had become inoperable. The vehicle was taken to an independent mechanic, where it was diagnosed with clockspring failure. The contact was informed that the clockspring needed to be replaced. The mechanic related the failure to NHTSA Campaign Number: 24V199000 (Air Bags, Steering); and referred the contact to the dealer. The dealer was contacted and informed that the VIN was not associated with the recall. The vehicle was not repaired. …”
NHTSA complaint #11729671, filed 2026-04, 67,000 miles“While traveling down a hill, about 40mph, applied brakes to stop at a T intersection, truck wasn’t slowing down. Engaged engine brake, truck wasn’t slowing. Slammed brake pedal to the floor, ABS did not engage, no vibrations, wheels didn’t lock up, held for 2-3 seconds then started to release and slam brake pedal repeatedly. Truck went through intersection, hit a lot of trees, dropped down a 6’ embankment, air bags did NOT deploy, trucks frame bent on both sides behind the cab.”
NHTSA complaint #11699549, filed 2025-11Related recalls
- 24V199000Mar 14, 2024Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2023-2024 Ram 1500, Jeep Wrangler, Jeep Wagoneer, Jeep Grand Wagoneer, Chrysler Pacifica, Ram 3500…Covers: Ram 3500 2023–2024, Jeep Wrangler 2023–2024, Chrysler Pacifica 2023–2024 +9 more
Related service bulletins
- 11037262Sep 1, 2026Airbag Warning Light On or Intermittent. The Occupant Restraint Controller (ORC) May Have The Following DTCs (Active/Stored)
Air bags: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2024 | 5 | 11% |
| 2023 | 1 | 6% |
| 2022 | 2 | 1% |
| 2020 | 2 | 2% |
| 2019 | 4 | 3% |
| 2018 | 5 | 1% |
| 2017 | 3 | 1% |
| 2016 | 8 | 6% |
| 2015 | 4 | 3% |
| 2014 | 10 | 5% |
| 2013 | 3 | 3% |
Other parts of the 2024 Ram 3500
12 complaintsElectrical system
12 complaintsEngine
6 complaintsOther or unknown
6 complaintsTransmission and drivetrain
6 complaintsExterior lighting
3 complaintsFuel system
3 complaintsSuspension
3 complaintsTires
3 complaintsSteering
2 complaintsVehicle speed control
2 complaintsBack-over prevention (rear camera)
1 complaints
← All problems reported for the 2024 Ram 3500
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology