2014 Ram 4500 Technical Service Bulletins

431 technical service bulletins (TSBs) are on record for the 2014 Ram 4500. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10222885Jan 27, 2022Other or unknown. CONNECTOR/WIRING, Trailer Tow If the connector or wiring is physically damaged, burned, melted or corroded, prior to replacing the part, please contact FCA Redacted Content If no response in 15 minutes, proceed with repair. Please send pictures of the failed part to FCA Redacted Content
• 10222990Jan 19, 2022Exterior lighting, Electrical system. Cummins 6.7L Turbocharger Actuator - X93 Warranty Extension This bulletin involves replacing the turbocharger actuator with an updated actuator. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set: U010C - Lost Communication With Turbocharger/Supercharger Control…
• 10222955Jan 19, 2022Engine cooling. Warranty Bulletin D-22-02 (X93) 6.7L Cummins Turbocharger Actuator - Certain 2013 - 2015 Ram 4500/5500 Cab Chassis (DP)
• 10222880Jan 5, 2022Transmission and drivetrain. Transfer Case Shift Lever Design Change
• 10204363Nov 3, 2021Wheels, Air bags. Updates - safety recall y26 wheel studs
• 10218576Aug 13, 2021Exterior lighting, Fuel system. Diesel Injector Freezing This bulletin involves installing a insulator over the Diesel Exhaust Fluid (DEF) injector. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set: P218F - Reductant No Flow Detected. P202E - (Diesel Exhaust Fluid) Reductant Injector…
• 10230180Jul 6, 2021Engine cooling. Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been installed in the vehicle.
• 10221594Jul 6, 2021Engine cooling. Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been installed in the vehicle.
• 10221228Jun 9, 2021Electrical system. WIRING, Body Before replacing this harness, please contact FCA Redacted Content to see if a repair kit is available for your application. If no response in 15 minutes, proceed with repair. Please email pictures of harness defects to FCA Redacted Content
• 10229993May 19, 2021Wheels. NUT, Wheel Flange Wheel Nut Service Torque should be 175 N-M.
• 10223381May 19, 2021Wheels. NUT, Wheel Flange Wheel Nut Service Torque should be 175 N-M.
• 10223221May 19, 2021Wheels. NUT, Wheel Flange Wheel Nut Service Torque should be 175 N-M.
• 10198295May 19, 2021Wheels. NUT, Wheel Flange Wheel Nut Service Torque should be 175 N-M.
• 10229988May 5, 2021Wheels. NUT, Wheel Flange Wheel Nut Service Torque should be 190 N-M.
• 10223376May 5, 2021Wheels. NUT, Wheel Flange Wheel Nut Service Torque should be 190 N-M.
• 10223216May 5, 2021Wheels. NUT, Wheel Flange Wheel Nut Service Torque should be 190 N-M.
• 10198290May 5, 2021Wheels. NUT, Wheel Flange Wheel Nut Service Torque should be 190 N-M.
• 10221154Apr 17, 2021Electrical system. No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle, Intermittent Key Not Detected Message
• 10194007Apr 17, 2021Transmission and drivetrain. No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle, Intermittent Key Not Detected Message
• 10221150Apr 16, 2021Transmission and drivetrain. Gear Ratio DTC?s, Transmission Shift Concerns, Does Not Shift At Times, Shudders
• 10221097Apr 7, 2021Transmission and drivetrain. Transmission Kit with Torque Converter 1. All Promaster (VF) 3.6L/62TE equipped vehicles. If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) are one-time usage.
• 10190667Mar 31, 2021Engine cooling. Customer complaint may include engine oil leak/consumption.
• 10181560Sep 29, 2020Fuel system. External Fuel Pump Relay Kit Now Available
• 10181512Sep 23, 2020Fuel system. Intelligent Power Distribution Center If the PDC requires replacement due to a failed internal fuel pump relay, the relay can now be serviced as a separate component. Please use relay replacement KIT part number: 68510768A$.
• 10221813Aug 1, 2020Other or unknown, Electrical system. No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle
• 10180203Aug 1, 2020Engine, Electrical system. No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle
• 10229341Jul 24, 2020Equipment. 6.7L New Oil Usage Information This bulletin provides information regarding the correct oil grade to use on the 6.7L Cummins used in the 2019 and newer HD Trucks. The following information is intended to eliminate confusion.
• 10221771Jul 24, 2020Other or unknown, Equipment. 6.7L New Oil Usage Information This bulletin provides information regarding the correct oil grade to use on the 6.7L Cummins used in the 2019 and newer HD Trucks. The following information is intended to eliminate confusion.
• 10178698Jul 24, 2020Engine cooling. 6.7L New Oil Usage Information This bulletin provides information regarding the correct oil grade to use on the 6.7L Cummins used in the 2019 and newer HD Trucks. The following information is intended to eliminate confusion.
• 10178809Jul 8, 2020Electrical system, Other or unknown. These SKUs are Trailer Brake Control Modules. The customer communication requested return of unsold inventory due to an internal software issue. The internal software issue leads to a fault code for lack of communication with the Trailer Brake Controller. This will cause the part to be replaced because because module installation cannot be completed due to this lack of electronic communication.
• 10178767Jul 8, 2020Electrical system. These SKUs are Trailer Brake Control Modules. The customer communication requested return of unsold inventory due to an internal software issue. The internal software issue leads to a fault code for lack of communication with the Trailer Brake Controller. This will cause the part to be replaced because because module installation cannot be completed due to this lack of electronic communication.
• 10177476Jun 3, 2020Engine cooling, Equipment. Turbocharger vs Turbocharger Actuator Replacement
• 10176590May 27, 2020Equipment, Engine, Electrical system, Fuel system, Transmission and drivetrain. Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the Engine Control Module/Powertrain Control Module (ECM/PCM) with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following DTCs have been set:There will be a choice between two calibrations.
• 10175743Apr 30, 2020Equipment, Body and structure. Disinfectant Solution Recommended for COVID-19
• 10175735Apr 22, 2020Equipment, Electrical system. Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary.
• 10175733Apr 21, 2020Fuel system. Possible Driveability Issues due to the Winter-Blend Fuel into the Warmer Season
• 10175674Apr 17, 2020Steering. Hands On Steering Wheel Message In EVIC
• 10175501Mar 27, 2020Vehicle speed control. Speed Control Operates Intermittently
• 10175088Mar 27, 2020Vehicle speed control. Speed Control Operates Intermittently
• 10174168Mar 27, 2020Electrical system, Equipment. Speed Control Operates Intermittently
• 10170314Dec 11, 2019Suspension. Air Suspension Components Star Parts Catalog has been updated to show individual service parts for the compressor assembly. This will allow service technicians to repair the root cause without over repairing the system. Replace only the part deemed failed by the diagnostics performed.
• 10170382Dec 6, 2019Equipment. RA3 and RA4 GPS Calibration Update This bulletin involves updating the radio software. 18.01.35 (BU Vehicles)
• 10220113Nov 28, 2019Transmission and drivetrain, Back-over prevention (rear camera), Air bags…. Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the followingDTC has been set:U1111-00 - Lost Odometer Message(DD, DF, and DP with Diesel Engine Only).
• 10169261Nov 28, 2019Transmission and drivetrain, Electrical system. Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the followingDTC has been set:U1111-00 - Lost Odometer Message(DD, DF, and DP with Diesel Engine Only).
• 10220059Nov 21, 2019Equipment. Revised Customer Satisfaction Notification VB3 ? Navigation Flash
• 10169207Nov 21, 2019Equipment. Revised Customer Satisfaction Notification VB3 ? Navigation Flash
• 10220101Nov 20, 2019Body and structure. Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
• 10220099Nov 20, 2019Body and structure. Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
• 10220098Nov 20, 2019Visibility (wipers, defrost, mirrors). Authentic Mopar® Glass Replacement This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the recommended usage of Authentic Mopar® Glass.
• 10220097Nov 20, 2019Equipment, Body and structure. Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.

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