2014 Ram 4500 Technical Service Bulletins

431 technical service bulletins (TSBs) are on record for the 2014 Ram 4500. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10137018Mar 28, 2014Equipment. RA3 RA4 Radio Enhancements This bulletin involves inspecting and updating the radio software, if required. A customer may experience, one or more of the following conditions. ? Navigation display enhancement. ? Enables Via Mobile software features when released to consumers. ? Able to adjust audio balance / fade settings during a VR session. ? Correct, condition where user could not exit screen off mode. ? Mute…
• 10137013Mar 22, 2014Back-over prevention (rear camera). Missing: Tailgate Keyless Entry With Back-Up Camera Wiring Kit This bulletin involves placing the missing wire harnesses in the glove box for later installation. Tailgate keyless entry with back-up camera wiring kit missing from glove box.
• 10062167Mar 22, 2014Back-over prevention (rear camera). Summary to be provided on a future date.
• 10137002Mar 13, 2014Electrical system. Missing: Vehicle System Interface Module Jumper This bulletin involves placing the missing wire harness jumper in the glove box for later installation. Vehicle System Interface Module (VSIM) jumper missing from glove box.
• 10062161Mar 13, 2014Electrical system. Summary to be provided on a future date.
• 10136997Mar 11, 2014Electrical system, Equipment. Flash: Front Defrost Button Does Not Respond At Times This bulletin involves selectively erasing and reprogramming the HVAC control module with new software. Customers may experience a situation where the touch screen climate controls may ignore the first press of the front defrost button if it is the first climate button pressed after ignition ON. The second press of the front defrost button works correctly.
• 10064507Mar 11, 2014Electrical system. Summary to be provided on a future date.
• 10136980Mar 6, 2014Equipment. New Safety Recall Advanced Communication ? P07030614 Chrysler Group LLC (Chrysler) announced a noncompliance recall on certain 2014 model year (DP) RAM 5500 series cab chassis trucks equipped with a 4:10 axle ratio. The certification label may have incorrect Gross Vehicle Weight Ratio (GVWR) information and an incorrect payload value on the Transportation Recall Enhancement, Accountability and Documentation (TREAD)…
• 10136987Mar 5, 2014Electrical system. Flash: Inaccurate Outside Temperature Display This bulletin involves updating the Drivers and Passengers Door Module (DDM and PDM) if required. The customer may notice that the temperature display will be cooler than the actual outside temperature, up to 20F degree lower. This condition is more noticeable the colder the temperature gets.
• 10136986Mar 5, 2014Equipment. RG3 RG4 RJ3 RJ4 RA3 RA4 Radio Enhancements This bulletin involves inspecting and updating the radio software, if required. ? SRT soft button missing for radios when vehicle is equipped with SRT feature (EMEA /LATAM markets only). ? Battery drain due to the radio and cluster back-lighting staying on. ? Postal Code smart speller logic enhancements (EMEA markets only). ? AM/FM steering wheel mode switch button not…
• 10062140Mar 5, 2014Electrical system. Summary to be provided on a future date.
• 10063256Feb 20, 2014Electrical system. Summary to be provided on a future date.
• 10136929Jan 31, 2014Electrical system, Transmission and drivetrain. Flash: Malfunction Indicator Lamp (MIL) Illumination This bulletin involves selectively erasing and reprogramming the Powertrain Control Module (PCM) with new software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination.
• 10136922Jan 24, 2014Equipment. Incorrect Vehicle Data / Vehicle Information Label This bulletin involves replacing the Vehicle Data/Vehicle Information (VECI) label/sticker. Some customers may have a incorrect or missing VECI label/sticker lacking the low rolling resistance tire information.
• 10064545Jan 24, 2014Equipment. Summary to be provided on a future date.
• 10136911Jan 7, 2014Electrical system, Seats. Flash: Can Not Disable Comfort Auto On Feature This Bulletin involves updating the Heated Seat Module (HSM) software. A customer may experience not being able to turn off the ?Comfort Auto On? feature in the customer settings.
• 10061891Jan 7, 2014Electrical system. Summary to be provided on a future date.
• 10136909Jan 3, 2014Electrical system, Brakes. Flash: Activate The Disable Feature For Hill Start Assist And PTO Enhancement This bulletin involves updating the Anit-Lock Brake System (ABS) module software. No DTC will be found.
• 10062659Dec 5, 2013Electrical system. Summary to be provided on a future date.
• 10064542Dec 3, 2013Engine cooling. Summary to be provided on a future date.
• 10062917Dec 3, 2013Electrical system. Summary to be provided on a future date.
• 10061889Nov 19, 2013Electrical system. Summary to be provided on a future date.
• 10063355Nov 13, 2013Electrical system. Summary to be provided on a future date.
• 10062658Oct 25, 2013Electrical system. Summary to be provided on a future date.
• 10063356Oct 10, 2013Electrical system. Summary to be provided on a future date.
• 10062657Oct 8, 2013Equipment. Summary to be provided on a future date.
• 10062731Sep 26, 2013Electrical system. Summary to be provided on a future date.
• 10062730Sep 26, 2013Electrical system. Summary to be provided on a future date.
• 10068596Aug 27, 2013Engine. Summary to be provided on a future date.
• 10062142Aug 14, 2013Equipment, Electrical system. Summary to be provided on a future date.
• 10129008Mar 20, 2013Equipment. 82212076, 82203694 - Fabric Cleaner This "fabric cleaner" is not intended for sale in California, the otc states (Connecticut, Delaware, Massachusetts, Maine, New Hampshire, New Jersey, New York, Pennsylvania, Virginia, and Washington dc), and some ladco states (Illinois, Michigan, and Ohio).

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