2014 Ram 4500 Technical Service Bulletins

431 technical service bulletins (TSBs) are on record for the 2014 Ram 4500. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10063255Nov 14, 2014Electrical system. Summary to be provided on a future date.
• 10062993Nov 14, 2014Electrical system. Summary to be provided on a future date.
• 10231979Nov 13, 2014Visibility (wipers, defrost, mirrors). Mirror Tilt In Reverse Feature Is Not Functioning Correctly
• 10218199Nov 13, 2014Visibility (wipers, defrost, mirrors). Mirror Tilt In Reverse Feature Is Not Functioning Correctly This bulletin involves reconfiguring the vehicle for proper mirror tilt in reverse operation. The customer may describe one mirror tilting in reverse and the other mirror not tilting and/or the customer may describe not being able to turn the tilt in reverse feature on/off.
• 10139832Nov 13, 2014Visibility (wipers, defrost, mirrors). Mirror Tilt In Reverse Feature Is Not Functioning Correctly This bulletin involves reconfiguring the vehicle for proper mirror tilt in reverse operation. The customer may describe one mirror tilting in reverse and the other mirror not tilting and/or the customer may describe not being able to turn the tilt in reverse feature on/off.
• 10062931Nov 13, 2014Electrical system. Summary to be provided on a future date.
• 10218178Nov 5, 2014Engine cooling, Transmission and drivetrain. Part Description: Thermostat, Engine Issue Description: Important! There has been an application change to the Cummins turbo diesel thermostat.
• 10139712Nov 5, 2014Engine cooling. Part Description: Thermostat, Engine Issue Description: Important! There has been an application change to the Cummins turbo diesel thermostat.
• 10221029Sep 19, 2014Fuel system. Diesel Exhaust Fluid This bulletin provides information regarding the Diesel Exhaust Fluid (DEF) vehicle delivery fill guidelines.
• 10139749Sep 19, 2014Engine cooling, Fuel system. Diesel Exhaust Fluid This bulletin provides information regarding the Diesel Exhaust Fluid (DEF) vehicle delivery fill guidelines.
• 10064541Sep 19, 2014Engine cooling. Summary to be provided on a future date.
• 10221018Sep 16, 2014Back-over prevention (rear camera), Exterior lighting, Electrical system. Flash: Malfunction Indicator Lamp (MIL) Illumination. Includes Various Driveability Improvements This bulletin involves selectively erasing and reprogramming the Powertrain Control Module (PCM) with new software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination.
• 10139738Sep 16, 2014Transmission and drivetrain, Electrical system. Flash: Malfunction Indicator Lamp (MIL) Illumination. Includes Various Driveability Improvements This bulletin involves selectively erasing and reprogramming the Powertrain Control Module (PCM) with new software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination.
• 10221007Sep 6, 2014Engine. Information: P207F P1C70 And SCR Inducement Strategy
• 10139607Sep 6, 2014Equipment. Information: P207F P1C70 And SCR Inducement Strategy
• 10220999Sep 4, 2014Engine cooling, Electrical system. Flash: Diagnostic And System Improvements This bulletin involves selectively erasing and reprogramming the Engine Control Module (ECM/PCM) with new software. Several software improvements are available for vehicles equipped with a Cummins 6.7L turbo Diesel. Software To Prevent Or Reduce Unnecessary Malfunction Indicator Lamp (MIL) Illumination For The Following Diagnostic Trouble Codes (DTCs). These DTCs Are…
• 10062992Sep 4, 2014Electrical system. Summary to be provided on a future date.
• 10139698Aug 16, 2014Engine cooling. Engine Oil Weep From Oil Filter Adapter and/or Oil Cooler This bulletin involves inspection of the oil filter adapter and oil cooler for signs of oil weepage and repairing as necessary. The Oil Filter Adapter (OFA) and/or oil cooler may weep oil.
• 10062956Aug 16, 2014Engine. Summary to be provided on a future date.
• 10139680Aug 1, 2014Equipment. STAR receives on average 1,000 contacts per day ? that?s 300,000 annual contacts for technical assistance. This same month last year we had over 40,000 open aged > 5 days tickets. As a result of focused efforts to verify vehicles are repaired and close tickets the number is now at just under 7,000 tickets.
• 10217731Jul 31, 2014Back-over prevention (rear camera), Equipment, Electrical system, Brakes. RA3 RA4 Radio Enhancements This bulletin involves inspecting and updating the radio software, if required. A customer may experience, one or more of the following conditions. Navigation function may resets itself after using One-Shot Voice Recognition (VR). Intermittently the Global Positioning System (GPS) may lose it?s location for a short time and causes routing and positioning concerns. GPS and Internal…
• 10141246Jul 31, 2014Equipment, Back-over prevention (rear camera), Electrical system. RA3 RA4 Radio Enhancements This bulletin involves inspecting and updating the radio software, if required. A customer may experience, one or more of the following conditions. Navigation function may resets itself after using One-Shot Voice Recognition (VR). Intermittently the Global Positioning System (GPS) may lose it?s location for a short time and causes routing and positioning concerns. GPS and Internal…
• 10217713Jul 19, 2014Electrical system. PTO Feature Function Improvement Customers are not able to select Power Take Off (PTO) functionality because the option selection menu is missing from the Commercial menu (EVIC selection). This bulletin involves reconfiguring the vehicle.
• 10217712Jul 19, 2014Engine cooling. Engine Shutdown Timer Feature Function Improvement This bulletin involves setting the Engine Auto Shutdown Time Limit in the EVIC.
• 10063337Jul 19, 2014Body and structure. Summary to be provided on a future date.
• 10063335Jul 19, 2014Engine. Summary to be provided on a future date.
• 10217709Jul 15, 2014Equipment, Electrical system, Engine cooling. P0520- Engine Oil Pressure Sensor Circuit This bulletin involves replacing the oil pressure sensor with a revised part. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the Technician may find that the following Diagnostic Trouble Code (DTC) has been set: P0520 - Engine Oil Pressure Sensor Circuit
• 10141224Jul 15, 2014Engine. P0520- Engine Oil Pressure Sensor Circuit This bulletin involves replacing the oil pressure sensor with a revised part. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the Technician may find that the following Diagnostic Trouble Code (DTC) has been set: P0520 - Engine Oil Pressure Sensor Circuit
• 10217708Jul 11, 2014Body and structure, Equipment. Armrest Storage Compartment Lid Difficult To Latch This bulletin involves replacing the front center seat armrest storage compartment lid bumpers. Front center seat armrest storage compartment lid is difficult to latch due to hard lid bumpers.
• 10141223Jul 11, 2014Equipment. Armrest Storage Compartment Lid Difficult To Latch This bulletin involves replacing the front center seat armrest storage compartment lid bumpers. Front center seat armrest storage compartment lid is difficult to latch due to hard lid bumpers.
• 10063797Jul 11, 2014Body and structure. Summary to be provided on a future date.
• 10139662Jun 6, 2014Engine cooling. P0520- Engine Oil Pressure Sensor Circuit This bulletin involves replacing the oil pressure sensor with a revised part. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the Technician may find that the following Diagnostic Trouble Code (DTC) has been set: P0520 - Engine Oil Pressure Sensor Circuit
• 10229871Apr 23, 2014Electrical system. Dielectric Grease This product is no longer approved for use on ignition coil and spark plug boots. Current plug boot material(silicone) is not compatible with this grease and can cause deterioration over time.
• 10218783Apr 23, 2014Electrical system. Dielectric Grease This product is no longer approved for use on ignition coil and spark plug boots. Current plug boot material(silicone) is not compatible with this grease and can cause deterioration over time.
• 10217942Apr 23, 2014Electrical system. Dielectric Grease This product is no longer approved for use on ignition coil and spark plug boots. Current plug boot material(silicone) is not compatible with this grease and can cause deterioration over time.
• 10218817Apr 22, 2014Other or unknown, Electrical system, Equipment. RA2 RG2 Or RJ2 Radio Update To Prevent Display Screen Lockup This bulletin involves updating the radio's software or replacing the radio if required. A customer may experience the radio display screen is locked on the Ram logo. This software update is to prevent this condition from occurring. Vehicles equipped with satellite radio (sales code RSD) may have a condition were the radio may reset a few times during a…
• 10217976Apr 22, 2014Electrical system, Other or unknown. RA2 RG2 Or RJ2 Radio Update To Prevent Display Screen Lockup This bulletin involves updating the radio's software or replacing the radio if required. A customer may experience the radio display screen is locked on the Ram logo. This software update is to prevent this condition from occurring. Vehicles equipped with satellite radio (sales code RSD) may have a condition were the radio may reset a few times during a…
• 10139650Apr 22, 2014Equipment. RA2 RG2 Or RJ2 Radio Update To Prevent Display Screen Lockup This bulletin involves updating the radio's software or replacing the radio if required. A customer may experience the radio display screen is locked on the Ram logo. This software update is to prevent this condition from occurring. Vehicles equipped with satellite radio (sales code RSD) may have a condition were the radio may reset a few times during a…
• 10229860Apr 17, 2014Transmission and drivetrain. Transmission Shift Enhancements
• 10218813Apr 17, 2014Transmission and drivetrain. Flash: Transmission Shift Enhancements This bulletin involves selectively erasing and reprogramming the Transmission Control Module (TCM) with new software. The customer may indicate that they experience a harsh 2 - 1 downshift.
• 10217972Apr 17, 2014Transmission and drivetrain. Flash: Transmission Shift Enhancements This bulletin involves selectively erasing and reprogramming the Transmission Control Module (TCM) with new software. The customer may indicate that they experience a harsh 2 - 1 downshift.
• 10139646Apr 17, 2014Transmission and drivetrain. Flash: Transmission Shift Enhancements This bulletin involves selectively erasing and reprogramming the Transmission Control Module (TCM) with new software. The customer may indicate that they experience a harsh 2 - 1 downshift.
• 10069312Apr 17, 2014Electrical system. Summary to be provided on a future date.
• 10218807Apr 16, 2014Transmission and drivetrain, Exterior lighting, Back-over prevention (rear…. Flash: Malfunction Indicator Lamp (MIL) Illumination. Includes Various Driveability Improvements This bulletin involves selectively erasing and reprogramming the Powertrain Control Module (PCM) with new software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination.
• 10217966Apr 16, 2014Electrical system, Transmission and drivetrain. Flash: Malfunction Indicator Lamp (MIL) Illumination. Includes Various Driveability Improvements This bulletin involves selectively erasing and reprogramming the Powertrain Control Module (PCM) with new software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination.
• 10139641Apr 16, 2014Transmission and drivetrain. Flash: Malfunction Indicator Lamp (MIL) Illumination. Includes Various Driveability Improvements This bulletin involves selectively erasing and reprogramming the Powertrain Control Module (PCM) with new software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination.
• 10218797Apr 9, 2014Body and structure. Missing: Tailgate Keyless Entry With Back-Up Camera Wiring Kit And Vehicle System Interface Module Jumper This bulletin involves placing the missing wire harnesses in the glove box for later installation. Vehicle System Interface Module (VSIM) jumper and tailgate keyless entry with back-up camera wiring kit missing from glove box.
• 10217956Apr 9, 2014Electrical system. Missing: Tailgate Keyless Entry With Back-Up Camera Wiring Kit And Vehicle System Interface Module Jumper This bulletin involves placing the missing wire harnesses in the glove box for later installation. Vehicle System Interface Module (VSIM) jumper and tailgate keyless entry with back-up camera wiring kit missing from glove box.
• 10139631Apr 9, 2014Electrical system, Back-over prevention (rear camera). Missing: Tailgate Keyless Entry With Back-Up Camera Wiring Kit And Vehicle System Interface Module Jumper This bulletin involves placing the missing wire harnesses in the glove box for later installation. Vehicle System Interface Module (VSIM) jumper and tailgate keyless entry with back-up camera wiring kit missing from glove box.
• 10062176Apr 9, 2014Back-over prevention (rear camera). Summary to be provided on a future date.

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