2019 Ram 4500 Technical Service Bulletins

603 technical service bulletins (TSBs) are on record for the 2019 Ram 4500. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10175689Apr 28, 2020Equipment. Radio Issues With iPhone 11
• 10175688Apr 28, 2020Equipment. Error Code 20 Message On the Radio Screen
• 10175680Apr 23, 2020Equipment. Phone Contacts Will Not Load
• 10175735Apr 22, 2020Electrical system, Equipment. Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary.
• 10175622Apr 22, 2020Brakes, Electrical system. SWITCH, Ignition, Push Button (Keyless Ignition Node) Prior to replacing parts for a B1A7D-2A Diagnostic trouble code on heavy duty trucks.Please call FCA Redacted Content , please email a scan and config report to FCA Redacted Content. If no response in 15 minutes, proceed with repair.
• 10175733Apr 21, 2020Fuel system. Possible Driveability Issues due to the Winter-Blend Fuel into the Warmer Season
• 10175731Apr 18, 2020Electrical system. UAX, UCX, UAV and UCV Radio Over the Air Software Version Updates This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated to 33.3. Customers may experience one or more of the following:Display screen is back with no backlighting. GPS…
• 10175674Apr 17, 2020Steering. Hands On Steering Wheel Message In EVIC
• 10175675Apr 16, 2020Brakes, Electrical system. Service Trailer Brake Warning Message Displayed On The Cluster
• 10175662Apr 8, 2020Electrical system. Apps Or Icons Grayed Out
• 10175661Apr 7, 2020Electrical system. Navigation Won't Save Address After Vehicle Sleep Cycle
• 10175656Apr 4, 2020Back-over prevention (rear camera). Radio Display Is Black After Replacing The Rear View Camera
• 10175654Apr 3, 2020Electrical system. Device Not Supported Message On Radio Screen
• 10175701Apr 1, 2020Electrical system. Fast Feedback Program ? 6.7L Cummins Engine - 2019 & 2020 HD Ram & 6.7L Cummins Diesel Engine Control Module (ECM) - 2018 Ram ? All Models (Rev. D)
• 10175647Apr 1, 2020Electrical system. SXM Icon Missing After Radio Reset
• 10175644Apr 1, 2020Electrical system. Far End Caller Can Not Hear Driver During Phone Call
• 10175643Apr 1, 2020Electrical system. TravelLink Will Not Load In Split Screen Mode Display Shows No Data Available
• 10175614Apr 1, 2020Engine cooling. Compressor RAM HD/CC. For AC Compressor, If you detected any issue related with: The AC blows warm air, Not Cold, Not cold enough. There is an investigation in the HVAC system If you detected an issue in the HVAC system, follow the procedure "Heating and Air Conditioning Diagnosis and Testing (A/C PERFORMANCE)" Prior to replacement compressor please check first the Temperature on the Evaporator: at 5°C +/- 2 °C &…
• 10175610Apr 1, 2020Engine cooling, Brakes. Gasket, Timing Gear Housing For 2019, and 2020 Model Year Only. If you are replacing the timing housing gasket due to an oil leak, please take detailed pictures of the leak, and submit them to the Star Center. Once submitted, continue with the repair. During the repair, check the breakaway torque of the gear housing retaining bolts. If any are found to be loose, note the location of the loose bolt(s) in the Star…
• 10175507Mar 31, 2020Equipment. Radio Does Not Save Sirius XM 360L Radio Presets
• 10175094Mar 31, 2020Equipment. Radio Does Not Save Sirius XM 360L Radio Presets
• 10174174Mar 31, 2020Equipment. Radio Does Not Save Sirius XM 360L Radio Presets
• 10175587Mar 27, 2020Body and structure, Engine cooling, Exterior lighting. Inspect Throttle Body Assembly This bulletin involves inspecting the Julian date on the throttle body and possibly replacing it. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the following Diagnostic Trouble Code (DTC) has been set:P2100 - Electronic Throttle Control Motor Circuit/Open - Bank 1. The customer may also describe the…
• 10175501Mar 27, 2020Vehicle speed control. Speed Control Operates Intermittently
• 10175174Mar 27, 2020Body and structure, Engine cooling, Exterior lighting. Inspect Throttle Body Assembly This bulletin involves inspecting the Julian date on the throttle body and possibly replacing it. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the following Diagnostic Trouble Code (DTC) has been set:P2100 - Electronic Throttle Control Motor Circuit/Open - Bank 1. The customer may also describe the…
• 10175088Mar 27, 2020Vehicle speed control. Speed Control Operates Intermittently
• 10174254Mar 27, 2020Engine cooling, Equipment. Inspect Throttle Body Assembly This bulletin involves inspecting the Julian date on the throttle body and possibly replacing it. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the following Diagnostic Trouble Code (DTC) has been set:P2100 - Electronic Throttle Control Motor Circuit/Open - Bank 1. The customer may also describe the…
• 10174168Mar 27, 2020Electrical system, Equipment. Speed Control Operates Intermittently
• 10175429Mar 11, 2020Equipment. LAMP, Center High Mounted Stop (CHMSL - Cargo lamp) For concern of water leak intrusion at CHMSL lamp: Before CHMSL lamp removal, please check for proper CHMSL installation. Verify that CHMSL harness is well hidden (not visible) into the cabin and not trapped between lamp and cabin. If harness is trapped, take a picture and verify seal foam also has a harness mark. Add this comment into narrative. Please call FCA…
• 10175017Mar 11, 2020Equipment, Visibility (wipers, defrost, mirrors). LAMP, Center High Mounted Stop (CHMSL - Cargo lamp) For concern of water leak intrusion at CHMSL lamp: Before CHMSL lamp removal, please check for proper CHMSL installation. Verify that CHMSL harness is well hidden (not visible) into the cabin and not trapped between lamp and cabin. If harness is trapped, take a picture and verify seal foam also has a harness mark. Add this comment into narrative. Please call FCA…
• 10174097Mar 11, 2020Exterior lighting. LAMP, Center High Mounted Stop (CHMSL - Cargo lamp) For concern of water leak intrusion at CHMSL lamp: Before CHMSL lamp removal, please check for proper CHMSL installation. Verify that CHMSL harness is well hidden (not visible) into the cabin and not trapped between lamp and cabin. If harness is trapped, take a picture and verify seal foam also has a harness mark. Add this comment into narrative. Please call FCA…
• 10175552Mar 10, 2020Air bags, Brakes. Park Brake Pedal Doesn't Fully Return This bulletin involves inspecting and if necessary, replace the parking brake tensioner and then adjust the parking brake cable system. Customer may comment on one or more of the following:The parking brake foot pedal does not fully return. The red ?brake? light is illuminated in the Instrument Panel Cluster (IPC).
• 10175139Mar 10, 2020Brakes. Park Brake Pedal Doesn't Fully Return This bulletin involves inspecting and if necessary, replace the parking brake tensioner and then adjust the parking brake cable system. Customer may comment on one or more of the following:The parking brake foot pedal does not fully return. The red ?brake? light is illuminated in the Instrument Panel Cluster (IPC).
• 10174219Mar 10, 2020Brakes. Park Brake Pedal Doesn't Fully Return This bulletin involves inspecting and if necessary, replace the parking brake tensioner and then adjust the parking brake cable system. Customer may comment on one or more of the following:The parking brake foot pedal does not fully return. The red ?brake? light is illuminated in the Instrument Panel Cluster (IPC).
• 10175544Mar 6, 2020Brakes. Park Brake Pedal Doesn't Fully Return This bulletin involves inspecting and if necessary, replace the parking brake tensioner and then adjust the parking brake cable system. Customer may comment on one or more of the following:The parking brake foot pedal does not fully return. The red ?brake? light is illuminated in the Instrument Panel Cluster (IPC).
• 10175131Mar 6, 2020Brakes. Park Brake Pedal Doesn't Fully Return This bulletin involves inspecting and if necessary, replace the parking brake tensioner and then adjust the parking brake cable system. Customer may comment on one or more of the following:The parking brake foot pedal does not fully return. The red ?brake? light is illuminated in the Instrument Panel Cluster (IPC).
• 10174211Mar 6, 2020Brakes. Park Brake Pedal Doesn't Fully Return This bulletin involves inspecting and if necessary, replace the parking brake tensioner and then adjust the parking brake cable system. Customer may comment on one or more of the following:The parking brake foot pedal does not fully return. The red ?brake? light is illuminated in the Instrument Panel Cluster (IPC).
• 10175523Mar 5, 2020Seats. Customer Satisfaction Notification VF1 Seat Heater Switch
• 10175110Mar 5, 2020Electrical system, Seats. Customer Satisfaction Notification VF1 Seat Heater Switch
• 10174190Mar 5, 2020Seats. Customer Satisfaction Notification VF1 Seat Heater Switch
• 10175533Mar 4, 2020Electrical system, Transmission and drivetrain. Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the Engine Control Module/Powertrain Control Module (ECM/PCM) with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following DTCs have been set:P0626 - Generator Field Control Circuit High. P218F…
• 10175120Mar 4, 2020Transmission and drivetrain, Equipment. Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the Engine Control Module/Powertrain Control Module (ECM/PCM) with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following DTCs have been set:P0626 - Generator Field Control Circuit High. P218F…
• 10174200Mar 4, 2020Transmission and drivetrain. Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the Engine Control Module/Powertrain Control Module (ECM/PCM) with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following DTCs have been set:P0626 - Generator Field Control Circuit High. P218F…
• 10173332Feb 28, 2020Engine. Intermittent Engine Buck, Surge, or Misfire.
• 10173328Feb 26, 2020Electrical system, Equipment. Key Programming, Security Pin Request, Pin Invalid
• 10173282Feb 26, 2020Vehicle speed control. PEDAL, Accelerator (APPS) Before replacing accelerator pedal for P061B, make sure all PCM software service bulletins and recalls are up to date, if applicable. Before replacing accelerator pedal for other DTCs, be sure to follow fault code diagnostic procedures in Service Library and be sure to check wiring and connectors. P2122 and P2127 will set if accelerator pedal connector is disconnected during diagnosis…
• 10173327Feb 25, 2020Electrical system. Malfunction Indicator Lamp Illumination (MIL). Diagnostic Trouble Code (DTC) P203E ? Reductant Level Sensor 1 Circuit Intermittent-Erratic Set
• 10173324Feb 22, 2020Equipment. Navigation Search Feature Does Not Work
• 10173278Feb 19, 2020Vehicle speed control. GLASS, Front Door For concern of front door window inoperative, please verify if the glass clips are still adhered to the glass. If clips are not attached, please take some detailed pictures of the glass bottom edges where the clips go and also of the clips to verify if there was poor aplication of urethane or if adhesion failed and contact FCA Redacted Content to report findings and set up a potential part return…
• 10173314Feb 12, 2020Visibility (wipers, defrost, mirrors). Left Hand Drivers Side Mirror Takes Longer to Defrost Or Clear Than Right Side Passenger

← All problems reported for the 2019 Ram 4500