2019 Ram 4500 Technical Service Bulletins

603 technical service bulletins (TSBs) are on record for the 2019 Ram 4500. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10173356Feb 8, 2020Electrical system, Seats. Body Control Module (BCM) Reconfigure for Enabling the Auto-On Comfort Settings This bulletin involves reconfiguring the BCM and possibly a radio reset, to enable the auto-on comfort settings. Customers may comment on one or more of the following:If below 4 °C (40 °F), the heated seats or heated steering wheel turn on by themselves. If above 26 °C (80 °F), the vented seats turn on by themselves. Cannot turn off the…
• 10173311Feb 8, 2020Equipment. Radio Screen Black Or Blank
• 10173309Feb 8, 2020Equipment. Radio Screen Black At Vehicle Startup After A Sleep Cycle
• 10173305Feb 6, 2020Equipment. Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup Or Freeze.
• 10170367Dec 12, 2019Electrical system. Customer Satisfaction Notification VA2 Power Take-Off
• 10170381Dec 6, 2019Electrical system. Power Take Off (PTO) is Inoperable This bulletin involves installing a PTO diode jumper harness. The customer may describe that the PTO is inoperative. Upon further investigation the technician may find that the following Diagnostic Trouble Code (DTC) may have been set:P1123-00 - PTO System Performance.
• 10220102Nov 20, 2019Tires, Equipment. Enable Tire Fill Alert This bulletin involves a vehicle reconfiguration for proper operation of the Tire Fill Assist feature. The customer may notice:Tire Fill Alert or Selectable Tire Fill Alert does not work.
• 10220101Nov 20, 2019Body and structure. Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
• 10220099Nov 20, 2019Body and structure. Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
• 10220098Nov 20, 2019Visibility (wipers, defrost, mirrors). Authentic Mopar® Glass Replacement This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the recommended usage of Authentic Mopar® Glass.
• 10220097Nov 20, 2019Body and structure, Equipment. Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
• 10169250Nov 20, 2019Tires. Enable Tire Fill Alert This bulletin involves a vehicle reconfiguration for proper operation of the Tire Fill Assist feature. The customer may notice:Tire Fill Alert or Selectable Tire Fill Alert does not work.
• 10169249Nov 20, 2019Body and structure, Equipment. Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
• 10169246Nov 20, 2019Visibility (wipers, defrost, mirrors). Authentic Mopar® Glass Replacement This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the recommended usage of Authentic Mopar® Glass.
• 10220095Nov 16, 2019Equipment, Tires. Enable Tire Fill Alert This bulletin involves a vehicle reconfiguration for proper operation of the Tire Fill Assist feature. The customer may notice:Tire Fill Alert or Selectable Tire Fill Alert does not work.
• 10169243Nov 16, 2019Tires. Enable Tire Fill Alert This bulletin involves a vehicle reconfiguration for proper operation of the Tire Fill Assist feature. The customer may notice:Tire Fill Alert or Selectable Tire Fill Alert does not work.
• 10220061Nov 6, 2019Engine cooling, Electrical system. Fast Feedback Program - 6.7L Cummins Engine - 2019 HD Ram - All Models (Rev. B)
• 10169209Nov 6, 2019Engine. Fast Feedback Program - 6.7L Cummins Engine - 2019 HD Ram - All Models (Rev. B)
• 10220071Nov 1, 2019Engine cooling. wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK
• 10169219Nov 1, 2019Engine, Fuel system. wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK
• 10168388Oct 17, 2019Fuel system, Transmission and drivetrain. SEAL, Input If looking to replace stubshaft due to ATX fluid leaking, do not replace PTU seals. None of the seals from the PTU side will need to be replaced whenever the ATX stubshaft is replaced, even though V-seal (68408748A$) is in direct contact with the stubshaft, it will not avoid grease/oil leakage from transmission side. PTU V-seals are intended to act as a dust cover for stubshaft - PTU input shaft spline…
• 10166601Aug 29, 2019Electrical system, Back-over prevention (rear camera), Equipment. Radio and Back-up Camera Enhancements This bulletin involves updating the radio software level to 1848.24. Customers may experience one or more of the following: Green horizontal lines on back up display, in reverse (If this is the customer concern use camera LOP 18-60-02-W2, on DT and JL vehicles only). Ghost Touch, features, modes and App?s changing without drivers input. Speaker pop noise when using Bluetooth…
• 10166537Aug 7, 2019Equipment. RADIO [RES] - New and/or Service Exchange For RES radio concerns. Use the wiTECH 2.0 and inspect the radio part number and serial number under the Radio/ECU Details tab. Please verify that the radio part number and/or serial number is not "FFFF". If either field shows "FFFF", please contact Mike Wielgat at 248-576-6696 or Rohan Negandhi at 248-421-9608 If no response in 15 minutes, proceed with repair.
• 10162509May 30, 2019Brakes. PadKit- Front Disc Brake
• 10162508May 30, 2019Brakes. PadKit- Front Disc Brake
• 10162513May 29, 2019Equipment. Warranty Operations Newsletter ? Volume 5, Issue 5
• 10162507May 29, 2019Equipment. Actuator-Multiaitr
• 10162506May 29, 2019Equipment. Bin- Storage
• 10162505May 29, 2019Equipment. Mat Kit- Floor Front
• 10162521May 22, 2019Equipment. Safety Recall V47 / NHTSA 19V-325 Backlite Glass Parts Ordering Information
• 10162504May 22, 2019Equipment, Body and structure. Latch- Front Door
• 10162503May 22, 2019Equipment, Wheels. Molding-Wheel Plane
• 10162502May 22, 2019Equipment, Transmission and drivetrain. Power Transfer Unit
• 10162501May 22, 2019Visibility (wipers, defrost, mirrors), Body and structure. Run-Front Door Glass
• 10162500May 22, 2019Engine, Equipment. Sensor-nitrous oxlde
• 10162499May 21, 2019Equipment, Engine. Damper-Steering
• 10162498May 20, 2019Equipment, Engine. Head-Cylinder
• 10162497May 20, 2019Engine. Head-Cylinder
• 10162520May 17, 2019Equipment, Engine. Vehicles Eligible For CSN U07 And V08, V11 or V16 Important Update To U07 Dealer Instructions
• 10162496May 17, 2019Fuel system. Tube- Fuel Filler
• 10162495May 16, 2019Equipment, Engine. Engine Oil- OW20
• 10162494May 15, 2019Fuel system. Tube- Fuel Filler
• 10162477May 15, 2019Equipment, Engine. ADAPTER, Engine Oil Filter (Pentastar V6) Engineering is seeking information regarding OFA leaks. Questions/info can be directed to: Bob Jackson (248) 944-0466 - [email protected] Ron Dallison (248-292-9510) [email protected] Joe Lovell (734) 309-6467 - [email protected] If no response in 15 minutes, proceed with repair.
• 10162493May 14, 2019Engine. Engine Oil- OW20
• 10162492May 10, 2019Lane departure. Module-Parking Assist
• 10162491May 10, 2019Equipment. Outlet- Air conditioning & heater
• 10162490May 8, 2019Engine cooling. Tailpipe - exhaust
• 10162489May 7, 2019Body and structure. Panel Assembly-Door Trim
• 10162488May 7, 2019Equipment. Power distribution center - intelligent power
• 10162487May 7, 2019Transmission and drivetrain. Transmission ? With Torque Converter

← All problems reported for the 2019 Ram 4500