2014 Ram 5500 Technical Service Bulletins

355 technical service bulletins (TSBs) are on record for the 2014 Ram 5500. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10139827Mar 9, 2016Visibility (wipers, defrost, mirrors). Auxiliary Lamp, Outside Mirror The Auxiliary Lamp (Puddle Lamp) in the outside rearview mirror has been revised. Ensure it visually matches the Puddle Light on the opposite mirror. If not, both sides will need to be replaced
• 10139826Mar 9, 2016Exterior lighting. Mirror, Outside Rearview Replacement outside rearview mirror assembly comes equipped with Turn Signal and Auxiliary (Puddle) Light. If Turn Signal/Puddle Lamp is visually different from OE, you will need to swap the original lamp to the new mirror unit.
• 10141316Mar 3, 2016Engine cooling, Equipment. Cummins Service Engine Replacement This bulletin involves replacing the engine assembly. Remanufactured long block or short block was installed during a prior repair. A new replacement engine will be installed.
• 10121927Jan 26, 2016Engine cooling. NAG1 (5A580) Valve Body As per Warranty Bulletin D-13-22, please use R2108213A$ valve body for all Warranty (W), Mopar (M) and Mopar Vehicle Protection (F) claims.~ Assembly also includes Filter (52108325AA) and Gasket (52108332AA).~
• 10160059Dec 19, 2015Electrical system. Flash: Incorrect Language Displayed In The Cluster And Odometer Line Disappears This bulletin involves reprogramming the Instrument Panel Cluster (IPC) with updated software. ? Customer may report that the odometer line disappears sometimes and comes back with an ignition cycle or changing cluster screens. ? The customer may notice when trying to switch the language from English to Spanish/French, only the radio…
• 10218012Dec 10, 2015Brakes, Seat belts, Electrical system. Anti Lock Brake (ABS) Module System Enhancements.
• 10215046Dec 10, 2015Brakes. Anti Lock Brake (ABS) Module System Enhancements.
• 10159952Nov 21, 2015Engine cooling. P20EE SCR NOX Catalyst Efficiency Below Threshold Bank 1 This bulletin involves verifying the proper operation of the Diesel Exhaust Fluid (DEF) system and, if necessary, replacing the Selective Catalyst Reduction (SCR) Catalyst assembly. Customers may experience a Malfunction Indicator Lamp (MIL) illumination.
• 10159935Nov 13, 2015Equipment, Electrical system. RA1 Radio Enhancements This bulletin involves updating the software on the RA1 Radio. A customer may experience, one or more of the following conditions: ? Radio may reset, turn itself off and then back on again. All Symptom Listed Below Are For 2013 Vehicles Only: ? Radio may be muted.
• 10218060Nov 11, 2015Electrical system. This bulletin involves configuring the Body Control Module (BCM).
• 10215094Nov 11, 2015Equipment, Electrical system, Body and structure. This bulletin involves configuring the Body Control Module (BCM).
• 10159925Nov 11, 2015Electrical system. LED Lamp Configuration Update This bulletin involves configuring the Body Control Module (BCM). The customer may describe LED Turn Signals do not properly display.
• 10215092Nov 5, 2015Equipment, Electrical system. This bulletin involves reprogramming the Vehicle System Interface Module (VSIM) with the
• 10159909Nov 5, 2015Electrical system. Vehicle System Interface Module Unresponsive This bulletin involves reprogramming the Vehicle System Interface Module (VSIM) with the latest available software. Customers may notice uplift components connected to the VSIM inoperative at times. This is caused by a condition where as the VSIM locks up and becomes unresponsive. No DTCs will be reported for loss of communication between the VSIM and Central Body…
• 10218123Nov 4, 2015Transmission and drivetrain. Diagnostic And System Improvements.
• 10159903Nov 4, 2015Transmission and drivetrain, Electrical system, Engine. Flash: Diagnostic And System Enhancements This bulletin involves reprogramming the Powertrain Control Module (PCM) with updated software. During normal diagnostics a technician may find one or more of the following Diagnostic Trouble Codes (DTCs) present: ? P3426 - Cylinder 4 Deactivation Control Performance. ? P3402 - Cylinder 1 Deactivation Control Performance. ? P3442 - Cylinder 6 Deactivation Control…
• 10159902Nov 4, 2015Electrical system, Equipment, Engine, Transmission and drivetrain. Flash: 6.4L Diagnostic And System Improvements This bulletin involves selectively erasing and reprogramming the Powertrain Control Module (PCM) with new software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the Technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set: ? P0300 - Multiple Cylinder Misfire, cold Idle misfire…
• 10074940Nov 4, 2015Electrical system. Summary to be provided on a future date.
• 10217442Oct 31, 2015Fuel system, Engine cooling. Flash: 6.7L Diagnostic And System Improvements This bulletin involves selectively erasing and reprogramming the Engine Control Module (ECM/PCM) with new software. Several software improvements are available for vehicles equipped with a Cummins 6.7L turbo Diesel. WARNING:There will be a choice between 2 calibrations. One for vehicles that utilize an ammonia sensor and one for vehicles that have had the ammonia…
• 10074950Oct 31, 2015Electrical system. Summary to be provided on a future date.
• 10217378Oct 28, 2015Equipment. Part Description: Engine Out NOx Sensor 1/1, System Out NOx Sensor 1/2 Issue Description: If you receive a DJ/D2 with a MIL illumination and DTC P229F, please do not replace any parts at this time. Cummins Engineering is currently investigating the root cause of the concern and is requesting to visit a dealership with this DTC to gather valuable information.
• 10151698Oct 28, 2015Steering. Title 68245351AB: Switch - Steering Wheel Lt Start Date: 10/27/2015 7:00 AM End Date Message You have been identified as either having stock, or have stock in transit to your dealership. Please return all suspect stock of follow ing part number: 68245351AB. See the attached file for identifying suspect material. Please return suspect parts back to your facing depot using Return Code 02, before 17 November, 2015…
• 10151697Oct 23, 2015Body and structure. Title 05182600AC: Molding Assy - RR Door LWR RT Start Date: 10/23/2015 7:00 AM End Date Message You have been identified as either having stock, or have stock in transit to your dealership. Please return all suspect stock of following part number: 05182600AC. See the attached file for identifying suspect material. Please return suspect parts back to your facing depot using Return Code 02, before 13 November, 2015…
• 10151696Oct 23, 2015Engine. Title Filter - Engine Oil Start Date: 10/23/2015 7:00 AM End Date Message You have been identified as either having stock, or have stock in transit to your dealership. Please return all stock of following part number: 68109834AA. Replacement part number is: 68229402AA. 68229402AA is designed to work on both DS and W K with 3.0L Ecodiesel(EXF)in NAFTA. Please return suspect parts back to your facing depot using…
• 10151695Oct 22, 2015Equipment. Title 68260866AB: Module Kit - Occupant Classification Start Date: 10/22/2015 7:00 AM End Date Message You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 68260866AB. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 12 November, 2015. Return any open…
• 10217371Oct 21, 2015Equipment. Part Description: Cruise Control Switch Issue Description: Before ordering or replacing this part please contact Dennis Gauthier at cell (248) 613-9756. If no response is received within 15 minutes, then proceed with required repair
• 10151694Oct 19, 2015Air bags. Title Control Module - Air Bag Electronic Control w/side Capability Start Date: 10/19/2015 7:00 AM End Date Message You have been identified as either having stock, or have stock in transit to your dealership. Please return all stock of following part numbers: 68085880AD, 68085880AF, 68085881AE, 68085881AF, 68085881AG. Replacement part numbers are: 68085880AG, and 68085881AH. Please return suspect parts back to…
• 10151693Oct 19, 2015Fuel system. Title 68146401AA: Tube - Fuel Filler Start Date: 10/19/2015 7:00 AM End Date Message You have been identified as either having stock, or have stock in transit to your dealership. Please return all suspect stock of following part number: 68146401AA. See the attached file for identifying suspect material. Please return suspect parts back to your facing depot using Return Code 02, before 09 November, 2015. Return any…
• 10151699Oct 18, 2015Equipment. Title MasterShield Products Start Date: 10/28/2015 7:00 AM End Date Message You have been identified as either having MasterShield Products in stock, or have stock in transit to your dealership. Please return all stock of follow ing part numbers: 82212074, 82212075, 82212076, 82212077, 82212078, & 82213598 . Please return suspect parts back to your facing depot using Return Code 02, before 18 November, 2015. Return…
• 10151700Oct 17, 2015Brakes. Title Inspection and Return: Hydro-Booster, - Power Brake. Start Date: 10/27/2015 7:00 AM End Date Message You have been identified as either having stock, or have stock in transit to your dealership. Please return all suspect stock of part numbers: 68144663AA, 52013874AE. See the attached file for identifying suspect material. Please return suspect parts back to your facing depot using Return Code 02, before 17…
• 10151754Oct 14, 2015Visibility (wipers, defrost, mirrors). Windshield Wiper Blade/Element Maintenance
• 10151692Oct 12, 2015Equipment. Message You have been identified as either having stock, or have stock in transit to your dealership. Please return all suspect stock of following part number: 05026886AJ. See the attached file for identifying suspect material. Please return suspect parts back to your facing depot using Return Code 02, before 02 November, 2015. Return any open orders in process too. Direct all questions via email to…
• 10151691Oct 12, 2015Equipment. Title Win Kit - Transmitters and Win Start Date: 10/12/2015 7:00 AM End Date Message You have been identified as either having stock, or have stock in transit to your dealership. Please return following part numbers: CBTTP57FAA, & CBTTP57FAB. Replacement part number CBTTP57FAC will be available week beginning 26 O ct., 2015. There are reports of pre-programmed FO BS in these kits, preventing dealer pairing of W IN…
• 10151690Oct 6, 2015Fuel system, Equipment. Title Inspection and return of PN 68210332AA - FUEL PRESSURE SENSOR Start Date: 10/6/2015 7:00 AM End Date Message You are receiving this email as you have been identified to have stock on hand or have stock in transit to your dealership. Reports of dealers receiving incorrect fuel pressure sensors packaged as 68210332AA. Correct and suspect parts can be identified visually by the color of the label on the sensors.
• 10151689Oct 6, 2015Latches, locks and linkages. Title Latch Assy. Hood W/AJAR Switch Start Date: 10/6/2015 7:00 AM End Date Message You have been identified as either having stock,or have stock in transit to your dealership. Please return all suspect stock of following part numbers:68159725AB,& 68261143AA. See the attached file for identifying suspect material. Please return suspect parts back to your facing depot using Return Code 02,before 27 O ctober,2015…
• 10149036Aug 27, 2015Body and structure. Molding Sill-Rear
• 10149035Aug 27, 2015Equipment. Inspection and Return: 68261532AA: Evaporator - Air Conditioning
• 10148990Aug 27, 2015Seats. Replacement Seat Covers And Seat Cover Repairs This bulletin involves FCA US LLC position in regard to replacement seat covers and seat cover repairs.
• 10149034Aug 26, 2015Visibility (wipers, defrost, mirrors). Inspection and Return: Motor - Window Regulator,Frt. &Rear Door
• 10149033Aug 24, 2015Exterior lighting. TAILLIGHT.
• 10149023Aug 23, 2015Equipment, Visibility (wipers, defrost, mirrors). Mopar Trailer Tow Mirror Kit After installing the Mopar Trailer Tow Mirror Kit, configure the vehicle for Trailer Tow mirrors. To do this, add the LEG (Trailer Tow Mirrors) sales code to the VIN using DealerCONNECT and then performing a vehicle re-configuration using the WiTech tool.~ After Kit is completely installed, perform the following;~ 1. Add LEG sales code to the VIN under the ?Vehicle Option Updates? Found…
• 10149032Aug 22, 2015Air bags. STOP SALE SafetyRecall R47 - Side Airbag Inflatable Curtain (SABIC)- Dealer Notification
• 10149022Aug 22, 2015Tires. Spare Tire Kit For vehicles with Alloy Wheels, an adapter is required (not included) to connect the alloy wheel to the spare tire winch cable when storing under the vehicle. The adapter is part number 6824863AA and requires three (3) mounting nuts; PN 68150129AA.
• 10149031Aug 21, 2015Seats. Safety Recall R23 - REPROGRAM OCCUPANT RESTRAINT CONTROL MODULE - Dealer Notification
• 10149021Aug 21, 2015Transmission and drivetrain. 2014 KL 9-Speed service transaxle with 2015 common hardware This 9-speed transaxle must be ordered thru Mopar?s Powertrain Service Center (PSC) for a specific VIN and must be installed in that vehicle or the correct calibration will not load to the Engine Control Module (ECM) and Transmission Control Module (TCM).~ This 9-speed transaxle assembly requires an update to the Engine Control Module AND the Transmission…
• 10149030Aug 20, 2015Seat belts. Safety Recall R35 Reprogram Occupant Restraint Control Module - Dealer Notification
• 10149029Aug 20, 2015Brakes. Inspection and Return:Brake Rotor-52121050AA
• 10149020Aug 20, 2015Equipment. RA3/RA4 Radio The MY16 RA3/4 radios are susceptible to randomly set an erroneously BCM or IPC ?U0184 - Loss of Com with Radio? fault. The radio should not be replaced for this issue if the fault is stored, if the code cannot be reproduced and no trouble can be found (radio functions properly). In this case it is no impact to the customer in any way. Do NOT replace the radio for this issue.
• 10149019Aug 19, 2015Equipment. HVAC Blower and Wheel HVAC blower motor is inoperative. Before replacing the blower motor please call one of these individuals:~ First call Brad Bartkowicz at cell (586) 808-4114~ If no answer, then call Vince Celli at cell (586) 630-8136~ If not response in 15 minutes, continue with repair.
• 10149028Aug 18, 2015Body and structure. Inspection and Return:MOLDING ASSY-RR DOOR DAYLIGHT OPENING RT:04805838AD,MOLDING ASSY-RR DOOR DAYLIGHT OPENING LT:04805839AD

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