2015 Ram 5500 Technical Service Bulletins

331 technical service bulletins (TSBs) are on record for the 2015 Ram 5500. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10162509May 30, 2019Brakes. PadKit- Front Disc Brake
• 10162508May 30, 2019Brakes. PadKit- Front Disc Brake
• 10162513May 29, 2019Equipment. Warranty Operations Newsletter ? Volume 5, Issue 5
• 10162507May 29, 2019Equipment. Actuator-Multiaitr
• 10162506May 29, 2019Equipment. Bin- Storage
• 10162505May 29, 2019Equipment. Mat Kit- Floor Front
• 10162521May 22, 2019Equipment. Safety Recall V47 / NHTSA 19V-325 Backlite Glass Parts Ordering Information
• 10162504May 22, 2019Equipment, Body and structure. Latch- Front Door
• 10162503May 22, 2019Equipment, Wheels. Molding-Wheel Plane
• 10162502May 22, 2019Transmission and drivetrain, Equipment. Power Transfer Unit
• 10162501May 22, 2019Visibility (wipers, defrost, mirrors), Body and structure. Run-Front Door Glass
• 10162500May 22, 2019Equipment, Engine. Sensor-nitrous oxlde
• 10162499May 21, 2019Engine, Equipment. Damper-Steering
• 10162498May 20, 2019Engine, Equipment. Head-Cylinder
• 10162497May 20, 2019Engine. Head-Cylinder
• 10162520May 17, 2019Equipment, Engine. Vehicles Eligible For CSN U07 And V08, V11 or V16 Important Update To U07 Dealer Instructions
• 10162496May 17, 2019Fuel system. Tube- Fuel Filler
• 10162495May 16, 2019Equipment, Engine. Engine Oil- OW20
• 10162494May 15, 2019Fuel system. Tube- Fuel Filler
• 10162477May 15, 2019Engine, Equipment. ADAPTER, Engine Oil Filter (Pentastar V6) Engineering is seeking information regarding OFA leaks. Questions/info can be directed to: Bob Jackson (248) 944-0466 - [email protected] Ron Dallison (248-292-9510) [email protected] Joe Lovell (734) 309-6467 - [email protected] If no response in 15 minutes, proceed with repair.
• 10162493May 14, 2019Engine. Engine Oil- OW20
• 10162492May 10, 2019Lane departure. Module-Parking Assist
• 10162491May 10, 2019Equipment. Outlet- Air conditioning & heater
• 10162490May 8, 2019Engine cooling. Tailpipe - exhaust
• 10162489May 7, 2019Body and structure. Panel Assembly-Door Trim
• 10162488May 7, 2019Equipment. Power distribution center - intelligent power
• 10162487May 7, 2019Transmission and drivetrain. Transmission ? With Torque Converter
• 10162486May 6, 2019Body and structure. FASCIA - REAR
• 10162511May 1, 2019Equipment. Warranty Operations Newsletter Volume 5, Issue 4
• 10162485May 1, 2019Electrical system. Ash receiver - instrument panel
• 10139588May 31, 2018Equipment, Transmission and drivetrain. Job aid - If you have a suspected TC shudder/vibration, check the Interactive Network for Service Bulletins for the vehicle you are working on. A test-drive snap shot may help you isolate the source of the issue.
• 10217461Nov 29, 2017Electrical system. Intake Grid Heater, Grid Heater Relay 2012 - 2016 6.7L Cummins engines with Intake Heater issues or DTC P2609 and P0542, please replace the Intake Heater Grid and Relay as a set. 68210071A$ (heater grid) and 05187880A$ (relay). Inspect electrical cable between the heater grid and relay for signs of possible overheating. Replace cable as necessary.
• 10216280Nov 29, 2017Electrical system, Visibility (wipers, defrost, mirrors). Intake Grid Heater, Grid Heater Relay 2012 - 2016 6.7L Cummins engines with Intake Heater issues or DTC P2609 and P0542, please replace the Intake Heater Grid and Relay as a set. 68210071A$ (heater grid) and 05187880A$ (relay). Inspect electrical cable between the heater grid and relay for signs of possible overheating. Replace cable as necessary.
• 10220474Nov 16, 2017Equipment. USB Charging port.
• 10191445Nov 16, 2017Electrical system. USB Charging port.
• 10121754Sep 27, 2017Engine cooling. 3.2L - 3.6L Cylinder Head Assy Multiple cylinder head replacement. If a cylinder head is replaced on a vehicle more than 1 time for any reason, please call any of the following people. First: Joe Lovell - Cell (734) 309-6467 [email protected] Second: Kevin Refalo - Cell (248) 260-0738 [email protected] If no response in 15 minutes, proceed with repair.
• 10224685Aug 2, 2017Electrical system, Transmission and drivetrain, Engine cooling, Back-over…. Turbocharger, Turbo Speed Sensor, Turbo Gaskets and Seals 1. Do Not Replace Turbocharger for Exhaust Brake Operation Complaints. Do not replace the turbocharger for complaints of exhaust brake operating when the Exhaust Brake switch is off. Replacing the turbocharger will not address these complaints. Update the PCM with the new software version to correct this issue. 2. Turbo Speed Sensor is Now Serviceable.
• 10108546Jul 13, 2017Equipment. "Thermal Expansion Valve (TXV), H-valve For D trucks only; When diagnosing an A/C system leak at the TXV (Thermal Expansion Valve, H-valve), do not replace the TXV unless it has been proven to be defective for function or for a leak. Instead replace just the O-ring(s) part number 05161806AA. For any questions call Matt Mihm cell (248) 736-6542. If no response in 15 minutes, please continue with repair."
• 10219836Jun 21, 2017Engine cooling. Oil Pan 2012-2017 Cummins engines with oil pan leaks, please inspect the shallow area of the oil pan for cracks. If cracks are found, please replace as necessary. Cracks are typically found above the cross member area. Please contact Chad Eichbrecht at cell (248) 309-2695 to arrange for part return or email [email protected] If you do not receive a response within 15 minutes, please proceed with normal…
• 10138861Jun 21, 2017Engine cooling. Oil Pan 2012-2017 Cummins engines with oil pan leaks, please inspect the shallow area of the oil pan for cracks. If cracks are found, please replace as necessary. Cracks are typically found above the cross member area. Please contact Chad Eichbrecht at cell (248) 309-2695 to arrange for part return or email [email protected] If you do not receive a response within 15 minutes, please proceed with normal…
• 10219831Jun 14, 2017Vehicle speed control. Accelerator Pedal Before replacing accelerator pedal, be sure to follow fault code diagnostic procedures in service manual. Make sure to check wiring and connectors. P2122 and P2127 will set if accelerator pedal connector is disconnected during diagnosis. Make sure codes are active before replacing pedal. DTC P2299 is usually caused by a two footed driver and accelerator pedal should not be replaced for this fault.
• 10138856Jun 14, 2017Vehicle speed control. Accelerator Pedal Before replacing accelerator pedal, be sure to follow fault code diagnostic procedures in service manual. Make sure to check wiring and connectors. P2122 and P2127 will set if accelerator pedal connector is disconnected during diagnosis. Make sure codes are active before replacing pedal. DTC P2299 is usually caused by a two footed driver and accelerator pedal should not be replaced for this fault.
• 10219919Jun 10, 2017Equipment. Flash: RA3/RA4 Radio Software Enhancements This bulletin involves inspecting and if required, updating the radio software. A small number of customers may experience one or more of the following: ? **?Navigation Failed? message is displayed. ? Navigation is inoperative or inaccurate. ? CD player will not play songs and/or locks up the radio. ? The clock will not automatically update to local time. ? The clock may…
• 10219830Jun 7, 2017Visibility (wipers, defrost, mirrors). Washer Fluid Level Sensor Prior to replacing this part due to "Low Washer Fluid" tell tale light on the dash and the washer fluid bottle is full, please perform this inspection: Check if float sensor is rotated off location from the bottle anti-rotation features that surround the SENSOR. Check to determine if the issue has been resolved. Continue with repair if necessary. Please contact Chris Koch at cell (248)…
• 10140015Mar 31, 2017Equipment. Shop Certification Program Guidelines
• 10217524Mar 29, 2017Body and structure. Door Hinge Assembly Side door hinge noisy. Only replace the door hinge with the integral check device. Do not replace the simple hinge if it is not damaged it is not the source of the noise. Replacing it unnecessary and is an over-repair.
• 10140010Mar 29, 2017Equipment, Body and structure. Cover - Roof Rack Youhave been identified aseither having stock,or have stock in transit toyour dealership. Please return allsuspect stock of part numbers:68212041AC,68141170AC,55112738AA.See attachmentsfor identifying suspect material. Please return suspect partsback toyour facing depot using Return Code 02,before 19April,2017.
• 10140009Mar 29, 2017Fuel system. Housing Assy - Fuel Filler Door Youhave been identified aseither having stock,or have stock in transit toyour dealership. Please return allsuspect stock of part numbers:68148794AH,68148794AF,68148794AD,68156453AH,68156453AF, 68156453AD,68161542AE,68161542AD.See attachment for identifying suspect material. Please return suspect partsback toyour facing depot using Return Code 02,before 19April,2017.
• 10140008Mar 29, 2017Seats, Equipment. Recliner - Stow and Go: Return Youhave been identified aseither having stock,or have stock in transit toyour dealership. Please return allstock of following part numbers:68241568AB,68241568AC,68241569AB,68241569AC, 68241570AB,68241571A.Replacement part numbersare 68241568AD,68241569AD,68241570AD,68241571AD, which are in stock and available. Please return suspect partsback toyour facing depot using Return Code…
• 10139997Mar 29, 2017Equipment. Park Assist Sensor 1) Active or Stored DTC of Signal Shape / Waveform Failure fault: B128E-25, B128F-25, B1290-25, B1291-25, B1292-25, B1293-25, B1295-25, B1296-25, B1297-25, and/or B1298-25, check for snow/mud/ice/obstruction and clean the Sensors, both front and back (behind bumper) of sensor.

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