2015 Ram 5500 Technical Service Bulletins

331 technical service bulletins (TSBs) are on record for the 2015 Ram 5500. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10141289May 26, 2016Equipment. Center Console Lid Binding This bulletin involves adding a rubber bumper to the console lid to prevent the lid from binding. **This bulletin will help prevent a binding or an audible clicking noise in the center console lid. NOTE: Do not attempt to fix a center console lid that has an existing binding or audible condition by adding the bumper.**
• 10228135May 19, 2016Electrical system, Equipment. RA3/RA4 Radio Software Enhancements
• 10228098May 18, 2016Engine cooling. 3.2L - 3.6L Cylinder Head Assy Multiple cylinder head replacement. If cylinder head is replaced on a vehicle more than 1 time for any reason, please call any of the following people.~ First: Ron Dallison ? Cell (248) 292-9510 [email protected] ~ Second: Joe Lovell - Cell (734) 309-6467 [email protected]~ If a response is not received within 15 mins, then proceed with the necessary repair.~
• 10228134May 13, 2016Equipment, Electrical system. RA3/RA4 Radio Software Enhancements
• 10220438May 13, 2016Back-over prevention (rear camera). Radio software enhancement.
• 10220437May 13, 2016Equipment. Radio software enhancement.
• 10191409May 13, 2016Back-over prevention (rear camera). Radio software enhancement.
• 10191408May 13, 2016Back-over prevention (rear camera). Radio software enhancement.
• 10228142May 11, 2016Equipment, Engine cooling. Pentastar Oil Filter Adapter
• 10140226May 6, 2016Equipment. You have been identified as either having stock, or have stock in transit to your dealership. As per regulatory compliance: Please return follow ing stock of part numbers: 82214711, 82214712, 82214713, 82214714, 82214715, 82214716, 82214717, 82214718, 82214720, 82214721, 82214722, 82214723, 82214724, 82214725, 82214726, 82214727, 82214728, 82214729, 82214730, 82214731, 82214732. Please return parts back to your…
• 10218303May 4, 2016Equipment, Electrical system. RES / RHA / REB radio that supports Bluetooth and Hands-Free For issues with Bluetooth, Hands-Free Calling, and/or Voice Commands, DO NOT replace the radio. Diagnose the Hands-Free Module system (also called the Telematics Module). The Telematics Module (and associated components) is the system responsible for these features.
• 10140254May 4, 2016Equipment, Electrical system. RES / RHA / REB radio that supports Bluetooth and Hands-Free For issues with Bluetooth, Hands-Free Calling, and/or Voice Commands, DO NOT replace the radio. Diagnose the Hands-Free Module system (also called the Telematics Module). The Telematics Module (and associated components) is the system responsible for these features.
• 10140249May 4, 2016Equipment. You have been identified as either having stock, or have stock in transit to your dealership. Please return all stock of part number 68288760AA. Replacement part number is 68288760AB. Replacement parts w ill be available w eek ending 5/6/16. Please return suspect parts back to your facing depot using Return Code 02, before 26 May, 2016. Return any open orders in process too. Direct all questions via email to…
• 10140248May 3, 2016Equipment. You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part numbers: 68003062AB, 68003083AB, 68003085AB. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 24 May, 2016. Return any open orders in process too. Direct all questions via email to [email protected].
• 10140227May 3, 2016Equipment. You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part numbers: 1PE001W 7AB, 1PE011W 7AB. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 24 May, 2016. Return any open orders in process too. Direct all questions via email to [email protected].
• 10219793Apr 29, 2016Electrical system, Brakes, Air bags, Visibility (wipers, defrost, mirrors)…. Flash: RA3/RA4 Radio Software Enhancements This bulletin involves inspecting and, if required, updating the radio software. A small number of customers may experience one or more of the following: · **Poor or no connection to cellular network (U.S. market only). · HVAC temperature out of sync with radio display (KL vehicles).** · Intermittently blind spot chime will not turn off (KL vehicles only). · Enable High…
• 10076510Apr 29, 2016Electrical system, Equipment. SUBJECT: Flash: RA3/RA4 Radio Software Enhancements OVERVIEW: This bulletin involves inspecting and, if required, updating the radio software.
• 10139956Apr 20, 2016Vehicle speed control. Adaptive Cruise Control Sensor 1) If you are replacing this part due to the cluster displaying Clean Radar Sensor in Front of Vehicle or DTC C1266 ACC Sensor Blinded, please verify that there is no blockage in front of the sensor. Blockage can occur from mud, ice, snow, front end damage, bracket damage, the sensor not attached to the bracket properly or an aftermarket fascia installed. This fault can occur…
• 10224672Apr 19, 2016Equipment. Center Console Lid Binding
• 10139971Apr 19, 2016Equipment. Center Console Lid Binding This bulletin involves adding a rubber bumper to the console lid to prevent the lid from binding. The customer may describe a binding or audible clicking condition when the center console lid is being opened or closed.
• 10076541Apr 19, 2016Equipment. SYMPTOM/CONDITION: The customer may describe a binding or audible clicking condition when the center console lid is being opened or closed.
• 10215102Apr 9, 2016Engine cooling. This bulletin involves replacing the engine assembly.
• 10138953Apr 9, 2016Engine cooling, Equipment. Cummins Service Engine Replacement This bulletin involves replacing the engine assembly. Remanufactured long block or short block was installed during a prior repair. A new replacement engine will be installed.
• 10218119Apr 1, 2016Fuel system. This bulletin involves verifying the proper operation of the Diesel Exhaust Fluid (DEF) system and,
• 10218117Apr 1, 2016Transmission and drivetrain. Diagnostic And System Improvements.
• 10215153Apr 1, 2016Fuel system. This bulletin involves verifying the proper operation of the Diesel Exhaust Fluid (DEF) system and,
• 10215151Apr 1, 2016Electrical system, Equipment. Diagnostic And System Improvements.
• 10074936Apr 1, 2016Engine. Summary to be provided on a future date.
• 10074934Apr 1, 2016Electrical system. Summary to be provided on a future date.
• 10140211Mar 22, 2016Latches, locks and linkages, Seats. Inspect and Return: Latch Seat, and Latch Seat Back You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of following part numbers: 68050625AA, 68050626AA, 68050627AA, 68050628AA, 68050743AA, 68050744AA, 68050839AA, 68050841AA, 68257133AA, 68257134AA, 68264578AA, 68264579AA, 68264580AA, 68264581AA. See attachments for identifying suspect stock.
• 10142203Mar 15, 2016Equipment, Electrical system. RE2 RE6 RB5 RB6 Radio Software Enhancements This bulletin involves updating the radio software and navigation if equipped. A customer may experience one or more of the following conditions: · Radio display screen will lock up and reset intermittently. · Incorrect routing directions to fuel stations when using Travel Link. · Unable to turn on heated seats; icon is greyed out. · Navigation screen goes blank. ·…
• 10140234Mar 11, 2016Exterior lighting, Electrical system. Flash: 2.4L Powertrain Diagnostic and System Improvements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination or one or more of the following conditions. Upon further investigation the technician may find the following Diagnostic Trouble Codes (DTCs) set in the PCM…
• 10141316Mar 3, 2016Engine cooling, Equipment. Cummins Service Engine Replacement This bulletin involves replacing the engine assembly. Remanufactured long block or short block was installed during a prior repair. A new replacement engine will be installed.
• 10215059Feb 5, 2016Engine cooling. This bulletin involves reprogramming the Instrument Panel Cluster (IPC) with the latest
• 10121927Jan 26, 2016Engine cooling. NAG1 (5A580) Valve Body As per Warranty Bulletin D-13-22, please use R2108213A$ valve body for all Warranty (W), Mopar (M) and Mopar Vehicle Protection (F) claims.~ Assembly also includes Filter (52108325AA) and Gasket (52108332AA).~
• 10159998Dec 16, 2015Vehicle speed control. Part Description: Accelerator Pedal Issue Description: Vehicle has accelerator pedal fault code. Before replacing accelerator pedal, be sure to follow fault code diagnostic procedures in service manual. Make sure to check wiring and connectors. DTC P2299 is usually caused by a two footed driver and accelerator pedal should not be replaced for this fault.
• 10218012Dec 10, 2015Seat belts, Brakes, Electrical system. Anti Lock Brake (ABS) Module System Enhancements.
• 10215046Dec 10, 2015Brakes. Anti Lock Brake (ABS) Module System Enhancements.
• 10159888Nov 18, 2015Suspension. Part Description: Axle assembly Issue Description: If replacing the rear axle assembly due to the R59 recall (DS axle Insufficient Axle Bearing Journal Hardness), please ensure that axle shafts are pitted and warrant axle assembly replacement per the recall service instructions. Mopar is committed to filling all orders within 48 hours.
• 10218075Nov 17, 2015Electrical system. This bulletin involves reprogramming the Powertrain Control Module (PCM) with updated
• 10215109Nov 17, 2015Electrical system, Transmission and drivetrain. This bulletin involves reprogramming the Powertrain Control Module (PCM) with updated
• 10159944Nov 17, 2015Electrical system, Transmission and drivetrain. Flash: Diagnostic And System Enhancements This bulletin involves reprogramming the Powertrain Control Module (PCM) with updated software. NOTE: This bulletin contains optional software update that should only be used in situations where the customer is specifically complaining of a Drone Noise, Shudder, Pulsation, or Vibration under light throttle applications while vehicle is operating in MDS/ECO mode. There will…
• 10074386Nov 17, 2015Electrical system. Summary to be provided on a future date.
• 10159935Nov 13, 2015Electrical system, Equipment. RA1 Radio Enhancements This bulletin involves updating the software on the RA1 Radio. A customer may experience, one or more of the following conditions: ? Radio may reset, turn itself off and then back on again. All Symptom Listed Below Are For 2013 Vehicles Only: ? Radio may be muted.
• 10218060Nov 11, 2015Electrical system. This bulletin involves configuring the Body Control Module (BCM).
• 10215094Nov 11, 2015Electrical system, Body and structure, Equipment. This bulletin involves configuring the Body Control Module (BCM).
• 10159925Nov 11, 2015Electrical system. LED Lamp Configuration Update This bulletin involves configuring the Body Control Module (BCM). The customer may describe LED Turn Signals do not properly display.
• 10215092Nov 5, 2015Equipment, Electrical system. This bulletin involves reprogramming the Vehicle System Interface Module (VSIM) with the
• 10159909Nov 5, 2015Electrical system. Vehicle System Interface Module Unresponsive This bulletin involves reprogramming the Vehicle System Interface Module (VSIM) with the latest available software. Customers may notice uplift components connected to the VSIM inoperative at times. This is caused by a condition where as the VSIM locks up and becomes unresponsive. No DTCs will be reported for loss of communication between the VSIM and Central Body…
• 10218074Nov 4, 2015Electrical system. This bulletin involves reprogramming the Powertrain Control Module (PCM) with updated

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