2017 Ram 5500 Transmission and drivetrain Problems
- Complaints
- 8about this part
- Share
- 38%of 21 total for the year
- Median mileage
- 136,500miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 8 complaints about the transmission and drivetrain of the 2017 Ram 5500, 38% of the 21 complaints for this model year. Where a mileage was given, the median is 136,500 miles. 1 a fire, according to the filers. 2 recall campaigns on record are filed under a similar system.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“Vehicle was driving on interstate at 70mph and started vibrating violently, a few seconds later there was a loud bang that turned into multiple bangs that could be felt at the drivers feet and the truck stalled. We had it towed back to our shop and found that the transfer case had exploded causing the front driveshaft to come apart which ended up tearing through the drivers floorboard, destroyed the engine and transmission wiring harnesses, cracked the transmission casing, and severed the brake and fuel lines. Luckily there were no injuries. …”
NHTSA complaint #11387121, filed 2021-01, 103,180 miles“While driving the vehicle on the highway the transfer case exploded, chrysler determined that the repairs would not be covered under warranty. However, we provided proof of service over the time period that the vehicle was in service which was only 6 months. They explained our parts were not properly greased and maintained. We do know a business associate that had the exact same thing happen to his vehicle. I did research and in the past this has been a similar problem and recalls for the same exact issue...please help!!”
NHTSA complaint #11104270, filed 2018-06, 62,500 miles“On I-40 eastbound mile marker 121 vehicle starts to shake and vibrate violently. I hear an explosion under the truck which cause a loss of power and had to fight with truck to get it off the road all why at a speed of 65 MPH. Transfer case exploded cutting wire harness in half and rupturing the fuel line. Truck was smoking bad as oil and fuel was leaking everywhere. Truck is inop at this point. Please help with this matter in an effort to help others from this experience. I almost wrecked trying to get the vehicle off the road after the transfer case exploded”
NHTSA complaint #11288429, filed 2019-12, 139,000 miles“While driving a vibration was noticed at speeds above 45 MPH. During transit the transfer case exploded causing a major failure of multiple systems. This failure occurred on a state highway leaving waco tx at 445 a.m. Police were dispatched to block traffic from further accidents until a tow vehicle was dispatched to the scene. Upon further investigation it was very noticeable that the transfer system in the powertrain system had exploded. This failure has caused multiple collateral damages to systems in the vicinity of the failure.”
NHTSA complaint #11282469, filed 2019-11, 134,000 miles“The contact owns a 2017 Ram 5500. The contact stated that after shifting into park(P), the vehicle rolled away and the parking brake failed to stop the vehicle. The contact used rocks to chock the front tires to stop the vehicle from rolling. The vehicle was not diagnosed nor repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 193,000.”
NHTSA complaint #11482367, filed 2022-09, 193,000 milesRelated recalls
- 18V100000Feb 8, 2018Chrysler (FCA US LLC) is recalling certain 2017-2018 RAM 1500, 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, all equipped…Covers: Ram 5500 2017–2018, 3500 2017–2018, 1500 2017–2018 +2 more
- 17V821000Dec 20, 2017Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram…Covers: Ram 5500 2013–2017, 1500 2009, 2013–2017, 2500 2013–2017 +7 more
Related service bulletins
- 11012318Dec 19, 2024Seal - output shaft
- 11012314Dec 19, 2024Seal - output shaft
- 10221150Apr 16, 2021Gear Ratio DTC?s, Transmission Shift Concerns, Does Not Shift At Times, Shudders
- 10221097Apr 7, 2021Transmission Kit with Torque Converter 1. All Promaster (VF) 3.6L/62TE equipped vehicles. If the transmission bracket to the transmission case fasteners are removed during…
- 10224022Nov 5, 2020(Rev. A) Power Inverter Load Ratings
- 10223939Oct 29, 2020Revision A: Intermittent Engine Buck, Surge, or Misfire.
- 10220113Nov 28, 2019Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software. Customers may experience a Malfunction Indicator…
- 10162502May 22, 2019Power Transfer Unit
- 10162487May 7, 2019Transmission ? With Torque Converter
- 10139588May 31, 2018Job aid - If you have a suspected TC shudder/vibration, check the Interactive Network for Service Bulletins for the vehicle you are working on. A test-drive snap shot may help…
Transmission and drivetrain: other model years
Other parts of the 2017 Ram 5500
7 complaintsTires
3 complaintsEngine
2 complaintsFuel system
2 complaintsSteering
2 complaintsWheels
2 complaintsElectrical system
1 complaintsForward collision avoidance
1 complaintsSuspension
1 complaintsVehicle speed control
1 complaints
← All problems reported for the 2017 Ram 5500
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology