2016 Ram Promaster 3500 Problems
- Complaints
- 13filed with NHTSA
- Median mileage
- 53,000miles, 8 complaints with mileage
- Recalls
- 0campaigns on record
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
Sources: NHTSA records for the 2016 Ram Promaster 3500 (complaints, recalls, investigations). Report an error
NHTSA recorded 13 consumer complaints for the 2016 Ram Promaster 3500. The part named most often is electrical system, with 4 complaints (31% of the total), followed by engine (4) and transmission and drivetrain (4). 8 of the complaints include a mileage, and 50% of those were filed for vehicles with under 50,000 miles; the median is 53,000 miles. Of all complaints, 1 involved a crash, according to the filers. NHTSA lists 0 recall campaigns and 186 technical service bulletins for this model year. Electrical system complaints overlap with 21 technical service bulletins filed under the same part. Engine complaints overlap with 15 technical service bulletins filed under the same part.
This model year has fewer than 25 complaints on record, so the numbers below can change a lot with a few new reports.
Which parts are reported most
Complaints can name more than one part, so the counts add up to more than the total. Select a part to see its complaints, recalls and bulletins.
- Electrical system4 31%
- Engine4 31%
- Exterior lighting3 23%
- Brakes2 15%
- Air bags1 7.7%
- Engine cooling1 7.7%
- Equipment1 7.7%
- Lane departure1 7.7%
- Other or unknown1 7.7%
Also reported: Body and structure (1), Tires (1), Vehicle speed control (1).
Example complaints
Electrical system: “Received recall have made numerous contacts with nhts and winnabego no help wife will not ride in afraid of suggested fire hazard have had no response from any one past records should show concern possible propane explosion recall 17v-108 18v-546 16v598 fire safety is concern”
NHTSA complaint #11397893, filed 2021-02, 10,000 milesEngine: “A cooling fan stall / seizure event could lead to electrical overloading of the fan motor potentially resulting in the thermal degradation of the brush housing, which may lead to a vehicle fire. On this recall I was told by the dealer that they have not found a solution. I called the FCA number and it just hangs up before I can talk to someone”
NHTSA complaint #11302582, filed 2020-01Transmission and drivetrain: “My 2018 Ram PROMASTER 3500 was having problem when I put in reverse, it was jerking and I had to push extra gas to reverse it. I took it to dealer, they said yes it has problem in transmission and I had to leave my van to fix it. They took 4-5 days, but didn't found exact cause and they just flush transmission fluid. They told me if you face same problem again please come back we will help you even when warranty expire . One week later it was having again same issue and even more thing, it was jerking while I am driving also and reversing was same like before. …”
NHTSA complaint #11406215, filed 2021-04, 58,000 milesExterior lighting: “The contact owns a 2016 Ram PROMASTER 3500. While operating the vehicle, the headlights suddenly shut off. The contact stated that the headlight bulbs were replaced 34 separate times in 17 months due to continued failures. The vehicle was taken to an unknown dealer, but the cause of the failure was unable to be determined. Also, while operating the vehicle, the check engine indicator illuminated. The vehicle was taken to an unknown dealer on several occasions, but the failure could not be duplicated. …”
NHTSA complaint #10993789, filed 2017-06, 400 milesMileage when problems were reported
50% of the 8 complaints with a mileage were filed for vehicles with under 50,000 miles; the middle half falls between 18,000 and 82,000 miles.
Complaints by year filed
Fewer than 15 complaints, too few for a reliable trend.
Recalls and investigations
NHTSA lists no recall campaigns for the 2016 Ram Promaster 3500 in the data used here. A recall can apply to some vehicles of a model year and not others, so check a specific vehicle by VIN at nhtsa.gov/recalls.
Technical service bulletins
TSBs are manufacturer notes to dealers about known repair procedures. They are not recalls and do not by themselves mean a vehicle has a fault. 186 on record; the latest 10 are shown.
- 10236933Apr 15, 2023Equipment, Engine cooling. wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK
- 10234420Feb 14, 2023Electrical system. Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs)…
- 10229572Aug 19, 2022Body and structure. Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal…
- 10225424Aug 19, 2022Body and structure. Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal…
- 10225287Aug 19, 2022Other or unknown, Body and structure. Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal…
- 10227983Apr 2, 2022Engine cooling, Equipment. If a Mopar oil filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils.
- 10230183Jul 9, 2021Electrical system. No Start, Cannot Complete Module Replace, Proxi Or Module Proxi Configuration
- 10221597Jul 9, 2021Electrical system. No Start, Cannot Complete Module Replace, Proxi Or Module Proxi Configuration
- 10230180Jul 6, 2021Engine cooling. Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been installed in the vehicle.
- 10221594Jul 6, 2021Engine cooling. Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been installed in the vehicle.
Other model years of the Ram Promaster 3500
| Year | Complaints | Median mi | Recalls | Crash ★ | MPG | Score (50 = typical) | Trend |
|---|---|---|---|---|---|---|---|
| 2016 | 13 | 53,000 | 0 | — | — | — | Not enough data |
All Ram Promaster 3500 model years
Frequently asked questions
How many NHTSA complaints does the 2016 Ram Promaster 3500 have?
NHTSA recorded 13 consumer complaints for the 2016 Ram Promaster 3500 as of Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
What part of the 2016 Ram Promaster 3500 is reported most often?
Electrical system is named most often, in 4 complaints (31% of the total), followed by engine with 4.
Has the 2016 Ram Promaster 3500 been recalled?
NHTSA lists no recall campaigns for this model year in the data used here. To check a specific vehicle, enter its VIN at nhtsa.gov/recalls.
At what mileage are problems with the 2016 Ram Promaster 3500 reported?
Among the 8 complaints that include a mileage, the median is 53,000 miles and the middle half falls between 18,000 and 82,000 miles; 50% were filed for vehicles with under 50,000 miles.
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
Complaint counts come from NHTSA’s public complaint database; we count each complaint once. The source records for this vehicle are on nhtsa.gov. Scores and trends are our own summaries of that data, described in the methodology. This page is not legal, safety or repair advice: for a specific vehicle, check its VIN at nhtsa.gov/recalls and ask a qualified mechanic. See an error? Tell us.