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Transmission and drivetrainPart report

2016 Ram Promaster 3500 Transmission and drivetrain Problems

Complaints
4about this part
Share
31%of 13 total for the year
Median mileage
86,000miles
Trend
Not enough dataFewer than 15 complaints, too few for a reliable trend.

NHTSA recorded 4 complaints about the transmission and drivetrain of the 2016 Ram Promaster 3500, 31% of the 13 complaints for this model year. Where a mileage was given, the median is 86,000 miles. 1 of these say a crash was involved, according to the filers.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“My 2018 Ram PROMASTER 3500 was having problem when I put in reverse, it was jerking and I had to push extra gas to reverse it. I took it to dealer, they said yes it has problem in transmission and I had to leave my van to fix it. They took 4-5 days, but didn't found exact cause and they just flush transmission fluid. They told me if you face same problem again please come back we will help you even when warranty expire . One week later it was having again same issue and even more thing, it was jerking while I am driving also and reversing was same like before. …”

NHTSA complaint #11406215, filed 2021-04, 58,000 miles

“I've only been taking it to the Ram dealership to be fixed in may still have not got it fixed right one minute I could be doing 40 and then I nexen you know the rpms are up to 7 in the drop down in a jerk so hard to get into gear almost breaks my freaking neck then I will shift in I get up to 65 anything over 65 it starts jerkin and then drops back down and I can't get back started again I had to pull over the side of the road let everything cool lob doesn't make any sense to me already change the transmission cooling system the speed control him sensor I don't know what more I can do I am…”

NHTSA complaint #11413689, filed 2021-04, 378,569 miles

“The contact owns a 2016 Ram PROMASTER 3500. The contact received notification of NHTSA campaign numbers: 19v818000 (equipment, engine and engine cooling) and 20v036000 (power train). The contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle was not taken to a dealer and or repaired. The contact had not experienced a failure. The manufacturer was made aware of the issue. Vin tool confirms parts not available”

NHTSA complaint #11324964, filed 2020-05

Related service bulletins

Transmission and drivetrain: other model years

YearComplaintsShare of year
2016431%

Other parts of the 2016 Ram Promaster 3500

Electrical system
4 complaintsEngine
4 complaintsExterior lighting
3 complaintsBrakes
2 complaintsAir bags
1 complaintsEngine cooling
1 complaintsEquipment
1 complaintsLane departure
1 complaintsOther or unknown
1 complaintsBody and structure
1 complaintsTires
1 complaintsVehicle speed control
1 complaints

← All problems reported for the 2016 Ram Promaster 3500

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology