2016 Ram Promaster Technical Service Bulletins

365 technical service bulletins (TSBs) are on record for the 2016 Ram Promaster. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10140213Mar 23, 2016Transmission and drivetrain. Transmission, Oil Pump, Torque Convertor, and Flexplate This applies to VF Models only: For 62TE transmission only. If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (part number 06511385A$) are one time usage. New fasteners need to be ordered. Do not reuse the existing fasteners. Follow tightening sequence and torque to 105Nm (77 ft. lbs) as shown in…
• 10140211Mar 22, 2016Seats, Latches, locks and linkages. Inspect and Return: Latch Seat, and Latch Seat Back You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of following part numbers: 68050625AA, 68050626AA, 68050627AA, 68050628AA, 68050743AA, 68050744AA, 68050839AA, 68050841AA, 68257133AA, 68257134AA, 68264578AA, 68264579AA, 68264580AA, 68264581AA. See attachments for identifying suspect stock.
• 10142202Mar 16, 2016Engine cooling. DEF Tank Before replacing this part, please call Indra Djutrisno at cell (248) 892-3473 or Ricardo Lozada at Cell phone +52 1 55 1370 3187. For Mexican Dealers please call Ricardo Lozada at phone +52 1 55 1370 3187. If no return call in 15 minutes, continue with repair.
• 10142203Mar 15, 2016Electrical system, Equipment. RE2 RE6 RB5 RB6 Radio Software Enhancements This bulletin involves updating the radio software and navigation if equipped. A customer may experience one or more of the following conditions: · Radio display screen will lock up and reset intermittently. · Incorrect routing directions to fuel stations when using Travel Link. · Unable to turn on heated seats; icon is greyed out. · Navigation screen goes blank. ·…
• 10140234Mar 11, 2016Exterior lighting, Electrical system. Flash: 2.4L Powertrain Diagnostic and System Improvements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination or one or more of the following conditions. Upon further investigation the technician may find the following Diagnostic Trouble Codes (DTCs) set in the PCM…
• 10215059Feb 5, 2016Engine cooling. This bulletin involves reprogramming the Instrument Panel Cluster (IPC) with the latest
• 10121926Jan 27, 2016Engine cooling, Fuel system. DEF Tank Before replacing this part, please call Tom Sharp at phone (248) 944 5318 or Ricardo Lozada at Cell phone +52 1 55 1370 3187. For Mexican Dealers please call Ricardo Lozada at phone +52 1 55 1370 3187. If no return call in 15 minutes, continue with repair.~
• 10121927Jan 26, 2016Engine cooling. NAG1 (5A580) Valve Body As per Warranty Bulletin D-13-22, please use R2108213A$ valve body for all Warranty (W), Mopar (M) and Mopar Vehicle Protection (F) claims.~ Assembly also includes Filter (52108325AA) and Gasket (52108332AA).~
• 10121925Jan 26, 2016Fuel system. Fuel Tank Before replacing this part, please call Tom Sharp at phone (248) 944 5318 or Ricardo Lozada at Cell phone +52 1 55 1370 3187. For Mexican Dealers please call Ricardo Lozada at phone +52 1 55 1370 3187. If no return call in 15 minutes, continue with repair.~
• 10160001Dec 16, 2015Fuel system. Part Description: DEF Tank Issue Description: Before replacing this part, please call Keith Kerby on his Cell phone (248) 420- 5540~ For Mexican Dealers please call Ricardo Lozada at phone +52 1 55 1370 3187. If no return call in 15 minutes, continue with repair.~
• 10160000Dec 16, 2015Fuel system. Before replacing this part, please call Keith Kerby on his Cell phone (248) 420-5540 ~ For Mexican Dealers please call Ricardo Lozada at phone +52 1 55 1370 3187. If no return call in 15 minutes, continue with repair.~
• 10159998Dec 16, 2015Vehicle speed control. Part Description: Accelerator Pedal Issue Description: Vehicle has accelerator pedal fault code. Before replacing accelerator pedal, be sure to follow fault code diagnostic procedures in service manual. Make sure to check wiring and connectors. DTC P2299 is usually caused by a two footed driver and accelerator pedal should not be replaced for this fault.
• 10151698Oct 28, 2015Steering. Title 68245351AB: Switch - Steering Wheel Lt Start Date: 10/27/2015 7:00 AM End Date Message You have been identified as either having stock, or have stock in transit to your dealership. Please return all suspect stock of follow ing part number: 68245351AB. See the attached file for identifying suspect material. Please return suspect parts back to your facing depot using Return Code 02, before 17 November, 2015…
• 10151697Oct 23, 2015Body and structure. Title 05182600AC: Molding Assy - RR Door LWR RT Start Date: 10/23/2015 7:00 AM End Date Message You have been identified as either having stock, or have stock in transit to your dealership. Please return all suspect stock of following part number: 05182600AC. See the attached file for identifying suspect material. Please return suspect parts back to your facing depot using Return Code 02, before 13 November, 2015…
• 10151696Oct 23, 2015Engine. Title Filter - Engine Oil Start Date: 10/23/2015 7:00 AM End Date Message You have been identified as either having stock, or have stock in transit to your dealership. Please return all stock of following part number: 68109834AA. Replacement part number is: 68229402AA. 68229402AA is designed to work on both DS and W K with 3.0L Ecodiesel(EXF)in NAFTA. Please return suspect parts back to your facing depot using…
• 10151695Oct 22, 2015Equipment. Title 68260866AB: Module Kit - Occupant Classification Start Date: 10/22/2015 7:00 AM End Date Message You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 68260866AB. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 12 November, 2015. Return any open…
• 10151694Oct 19, 2015Air bags. Title Control Module - Air Bag Electronic Control w/side Capability Start Date: 10/19/2015 7:00 AM End Date Message You have been identified as either having stock, or have stock in transit to your dealership. Please return all stock of following part numbers: 68085880AD, 68085880AF, 68085881AE, 68085881AF, 68085881AG. Replacement part numbers are: 68085880AG, and 68085881AH. Please return suspect parts back to…
• 10151693Oct 19, 2015Fuel system. Title 68146401AA: Tube - Fuel Filler Start Date: 10/19/2015 7:00 AM End Date Message You have been identified as either having stock, or have stock in transit to your dealership. Please return all suspect stock of following part number: 68146401AA. See the attached file for identifying suspect material. Please return suspect parts back to your facing depot using Return Code 02, before 09 November, 2015. Return any…
• 10151699Oct 18, 2015Equipment. Title MasterShield Products Start Date: 10/28/2015 7:00 AM End Date Message You have been identified as either having MasterShield Products in stock, or have stock in transit to your dealership. Please return all stock of follow ing part numbers: 82212074, 82212075, 82212076, 82212077, 82212078, & 82213598 . Please return suspect parts back to your facing depot using Return Code 02, before 18 November, 2015. Return…
• 10151700Oct 17, 2015Brakes. Title Inspection and Return: Hydro-Booster, - Power Brake. Start Date: 10/27/2015 7:00 AM End Date Message You have been identified as either having stock, or have stock in transit to your dealership. Please return all suspect stock of part numbers: 68144663AA, 52013874AE. See the attached file for identifying suspect material. Please return suspect parts back to your facing depot using Return Code 02, before 17…
• 10151754Oct 14, 2015Visibility (wipers, defrost, mirrors). Windshield Wiper Blade/Element Maintenance
• 10151692Oct 12, 2015Equipment. Message You have been identified as either having stock, or have stock in transit to your dealership. Please return all suspect stock of following part number: 05026886AJ. See the attached file for identifying suspect material. Please return suspect parts back to your facing depot using Return Code 02, before 02 November, 2015. Return any open orders in process too. Direct all questions via email to…
• 10151691Oct 12, 2015Equipment. Title Win Kit - Transmitters and Win Start Date: 10/12/2015 7:00 AM End Date Message You have been identified as either having stock, or have stock in transit to your dealership. Please return following part numbers: CBTTP57FAA, & CBTTP57FAB. Replacement part number CBTTP57FAC will be available week beginning 26 O ct., 2015. There are reports of pre-programmed FO BS in these kits, preventing dealer pairing of W IN…
• 10151690Oct 6, 2015Fuel system, Equipment. Title Inspection and return of PN 68210332AA - FUEL PRESSURE SENSOR Start Date: 10/6/2015 7:00 AM End Date Message You are receiving this email as you have been identified to have stock on hand or have stock in transit to your dealership. Reports of dealers receiving incorrect fuel pressure sensors packaged as 68210332AA. Correct and suspect parts can be identified visually by the color of the label on the sensors.
• 10151689Oct 6, 2015Latches, locks and linkages. Title Latch Assy. Hood W/AJAR Switch Start Date: 10/6/2015 7:00 AM End Date Message You have been identified as either having stock,or have stock in transit to your dealership. Please return all suspect stock of following part numbers:68159725AB,& 68261143AA. See the attached file for identifying suspect material. Please return suspect parts back to your facing depot using Return Code 02,before 27 O ctober,2015…
• 10149036Aug 27, 2015Body and structure. Molding Sill-Rear
• 10149035Aug 27, 2015Equipment. Inspection and Return: 68261532AA: Evaporator - Air Conditioning
• 10148990Aug 27, 2015Seats. Replacement Seat Covers And Seat Cover Repairs This bulletin involves FCA US LLC position in regard to replacement seat covers and seat cover repairs.
• 10149034Aug 26, 2015Visibility (wipers, defrost, mirrors). Inspection and Return: Motor - Window Regulator,Frt. &Rear Door
• 10149033Aug 24, 2015Exterior lighting. TAILLIGHT.
• 10149023Aug 23, 2015Equipment, Visibility (wipers, defrost, mirrors). Mopar Trailer Tow Mirror Kit After installing the Mopar Trailer Tow Mirror Kit, configure the vehicle for Trailer Tow mirrors. To do this, add the LEG (Trailer Tow Mirrors) sales code to the VIN using DealerCONNECT and then performing a vehicle re-configuration using the WiTech tool.~ After Kit is completely installed, perform the following;~ 1. Add LEG sales code to the VIN under the ?Vehicle Option Updates? Found…
• 10149032Aug 22, 2015Air bags. STOP SALE SafetyRecall R47 - Side Airbag Inflatable Curtain (SABIC)- Dealer Notification
• 10149022Aug 22, 2015Tires. Spare Tire Kit For vehicles with Alloy Wheels, an adapter is required (not included) to connect the alloy wheel to the spare tire winch cable when storing under the vehicle. The adapter is part number 6824863AA and requires three (3) mounting nuts; PN 68150129AA.
• 10149031Aug 21, 2015Seats. Safety Recall R23 - REPROGRAM OCCUPANT RESTRAINT CONTROL MODULE - Dealer Notification
• 10149021Aug 21, 2015Transmission and drivetrain. 2014 KL 9-Speed service transaxle with 2015 common hardware This 9-speed transaxle must be ordered thru Mopar?s Powertrain Service Center (PSC) for a specific VIN and must be installed in that vehicle or the correct calibration will not load to the Engine Control Module (ECM) and Transmission Control Module (TCM).~ This 9-speed transaxle assembly requires an update to the Engine Control Module AND the Transmission…
• 10149030Aug 20, 2015Seat belts. Safety Recall R35 Reprogram Occupant Restraint Control Module - Dealer Notification
• 10149029Aug 20, 2015Brakes. Inspection and Return:Brake Rotor-52121050AA
• 10149020Aug 20, 2015Equipment. RA3/RA4 Radio The MY16 RA3/4 radios are susceptible to randomly set an erroneously BCM or IPC ?U0184 - Loss of Com with Radio? fault. The radio should not be replaced for this issue if the fault is stored, if the code cannot be reproduced and no trouble can be found (radio functions properly). In this case it is no impact to the customer in any way. Do NOT replace the radio for this issue.
• 10149019Aug 19, 2015Equipment. HVAC Blower and Wheel HVAC blower motor is inoperative. Before replacing the blower motor please call one of these individuals:~ First call Brad Bartkowicz at cell (586) 808-4114~ If no answer, then call Vince Celli at cell (586) 630-8136~ If not response in 15 minutes, continue with repair.
• 10149028Aug 18, 2015Body and structure. Inspection and Return:MOLDING ASSY-RR DOOR DAYLIGHT OPENING RT:04805838AD,MOLDING ASSY-RR DOOR DAYLIGHT OPENING LT:04805839AD
• 10149018Aug 18, 2015Equipment. HVAC blower assembly Blower Motor either making noise or is inoperative (even intermittently). Before replacing any of the part numbers listed above, please call any of the following people for each vehicle type.
• 10149027Aug 17, 2015Brakes. Inspection and Return: Brake Rotor - PN 04779884AC
• 10149017Aug 17, 2015Tires. Tire pressure monitoring module Prior to replacing tire pressure monitoring module, for DTC's C151D, C1581, please contact Michael Wang at cell (248) 701-5351. If no response or contact is made within 15 minutes, proceed with repairs as necessary.
• 10149016Aug 16, 2015Transmission and drivetrain. Shifter - Automatic Trans Before this part is replaced for any issue please call John Grzecki on cell (248) 379- 0969. If you do not receive a return call within 15 minutes, proceed with the repair. Please be sure to accurately record any DTCs identified with the scan tool and document them on the repair order.
• 10149015Aug 15, 2015Fuel system. Fuel tank Before replacing this part, please call Keith Kerby on his Cell (248) 420-5540 OR Manuel Gandara on cell (248) 622 8109 ~ Mexican Dealers please call Ricardo Lozada at cell +52 1 55 1370 3187. If no return call in 15 minutes, continue with repair.
• 10149026Aug 14, 2015Brakes. Inspection and Return: Brake Rotor - PN 68188899AA
• 10149014Aug 14, 2015Exterior lighting. Headlamp Assembly If the headlamp assembly is being replaced, please also replace the harness attached to the headlamp. Engineering would like to have both parts returned for analysis. Also, please take a picture of the parts and email the picture, a short discription of the issue, and the last 8 digits of the VIN to [email protected]. Thank you.
• 10149013Aug 13, 2015Equipment. Compressor HVAC compressor is inoperative. Before replacing the compressor call FCA Release Engineer Mark Briolat at cell (248) 345-0127. If no response in 15 minutes, continue with the repair.
• 10149025Aug 12, 2015Brakes. Inspection and Return: Brake Rotor - PN 04779712AA
• 10149012Aug 12, 2015Transmission and drivetrain. Power Transfer Unit Prior to replacing the PTU, please review the following .~ Check if the service 4WD light is intermittent by driving under heavy throttle will produce a C1494-92 DTC, if yes, please call FCA axle engineering and do not replace the PTU. Bruce Michel at cell (248) 260-8641, or Jian Zhu at cell (248) 379- 1132. If neither answers with 15 minutes then proceed with the repair. ~ If the service 4WD…

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