Ram Promaster Problems by Model Year
NHTSA recorded 653 consumer complaints across the 12 model years of the Ram Promaster (2014–2025) that have at least 5 complaints. 2021 has the most, with 111. Across all years, the part named most often is electrical system (151 mentions). Pick a model year below to see its parts, mileage, recalls and service bulletins.
Best and worst Promaster years →
All Promaster model years
Years with fewer than 5 complaints are not listed. The score compares years of the same model, allowing for the era and for how long each year has collected complaints: 50 is a typical year, lower means fewer complaints. It is not adjusted for sales volume.
| Year | Complaints | Median mi | Recalls | TSBs | Score (50 = typical) | Trend |
|---|---|---|---|---|---|---|
| 2025 | 6 | 600 | 5 | 86 | — | Too new |
| 2024 | 11 | 40,000 | 7 | 125 | — | Too new |
| 2023 | 95 | 36,500 | 6 | 165 | 75 · More | Too new |
| 2022 | 68 | 26,602 | 9 | 243 | 80 · More | Rising |
| 2021 | 111 | 20,000 | 8 | 195 | 100 · More | Rising |
| 2020 | 42 | 64,315 | 5 | 228 | 36 · Typical | Rising |
| 2019 | 60 | 47,354 | 9 | 246 | 42 · Typical | Rising |
| 2018 | 38 | 11,000 | 10 | 327 | 45 · Typical | Stable |
| 2017 | 57 | 42,000 | 10 | 329 | 49 · Typical | Falling |
| 2016 | 33 | 47,000 | 14 | 365 | 19 · Fewer | Stable |
| 2015 | 61 | 39,049 | 12 | 396 | 51 · Typical | Falling |
| 2014 | 71 | 12,000 | 12 | 374 | 69 · More | Stable |
Parts named most often, all years
Counts add up complaint mentions across the listed years. A complaint can name several parts.
- Electrical system151 22%
- Engine115 17%
- Transmission and drivetrain108 16%
- Steering83 12%
- Other or unknown77 11%
- Brakes64 9.4%
- Engine cooling46 6.7%
- Back-over prevention (rear camera)38 5.6%
Example complaints
One per model year, chosen for length and detail. Personal details are removed. They are consumer reports, not findings.
2017: “The headlamps have been replaced multiple times, way more than they should need. We replaced the drivers side low beam in december 2019, april 2020 and now it is it out again - november 2020. In addition, there are no warning lights to let the driver know the low beam light is out. Our vehicle only has 44800 miles on it. Please investigate as head lanps are expensive.”
NHTSA complaint #11376990, filed 2020-11, 44,800 miles2014: “I have a ecodiesel Promaster wich doesn't have a parking on the transmission and have to use hand brake every time I park wich gets stuck in winter time and makes the rotors and pads on rear to get worn out really quickly wich costs a lot to replace since they're not covered by warranty bad design of transmission without parking option costs user lots of money”
NHTSA complaint #11206627, filed 2019-05, 55,000 miles2019: “When I take my foot off the accelerator and put it on the brake the car slows down but then starts to accelerate again. On a city street at a stop sign/light. A light will briefly flash on dash that says hill holder - see service . I've taken it to be checked. They drove it and could not duplicate. This only happens intermittently so that diagnostic is not going to tell anything.”
NHTSA complaint #11315986, filed 2020-03, 5,600 milesOther Ram models
11,855 complaintsRam 2500
5,153 complaintsRam 3500
2,354 complaintsRam 5500
147 complaintsRam Promaster City
97 complaintsRam 4500
35 complaintsRam Promaster 2500
23 complaintsRam Promaster 3500
13 complaints
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate. Methodology