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Ram PromasterModel year report

2018 Ram Promaster Problems

Compared with other Ram Promaster years

Typical for this model

45/100 0.9× a typical year · 50 = typical

Nearby years with fewer complaints than typical and no open NHTSA investigation: 2016

Based only on NHTSA complaints, recalls and investigations. Not adjusted for how many vehicles were sold, and not a reliability rating. How this is calculated

Complaints
38filed with NHTSA
Median mileage
11,000miles, 15 complaints with mileage
Recalls
10campaigns on record
Trend
StableComplaints filed in the last 3 full calendar years are within 25% of the 3 years before.

Sources: NHTSA records for the 2018 Ram Promaster (complaints, recalls, investigations). Report an error

NHTSA recorded 38 consumer complaints for the 2018 Ram Promaster. The part named most often is electrical system, with 11 complaints (29% of the total), followed by engine (11) and other or unknown (7). 15 of the complaints include a mileage, and 80% of those were filed for vehicles with under 50,000 miles; the median is 11,000 miles. Of all complaints, 4 involved a crash, according to the filers. NHTSA lists 10 recall campaigns and 327 technical service bulletins for this model year. Electrical system complaints overlap with 1 recall campaign covering the front underhood and 49 technical service bulletins filed under the same part. Engine complaints overlap with 36 technical service bulletins filed under the same part. Compared with the other 9 Ram Promaster model years that have at least 25 complaints and are old enough to compare, this one scores 45 out of 100, where 50 is a typical year for the model (typical for this model). The comparison allows for the era and for how long each year has had to collect complaints, but not for how many vehicles were sold.

Which parts are reported most

Complaints can name more than one part, so the counts add up to more than the total. Select a part to see its complaints, recalls and bulletins.

Also reported: Electronic stability control (1), Engine cooling (1), Exterior lighting (1), Fuel system (1), Seats (1).

Example complaints

Electrical system: “Poor seal at windshield allowing water to enter into engine bay and electrical. Engine dies out when driving while raining, headlights blow and need to be replaced. Electrical problems since water is always getting into engine bay. Dealer says its common and is nothing they can do about it.”

NHTSA complaint #11145036, filed 2018-11, 150 miles

Engine: “There are 2 outstanding recalls with no response from dodge or dealer for: vb2/NHTSA 19v-818 (15nov2019) -engine cooling fan and w00/NHTSA 20v-036 (23 jan 2020) -shift cable recalls, the dealer larson dodge puyallup, wa has been unresponsive. I am still paying pymts and afraid to drive the van. There are no updates to the recall parts/corrective actions. There has been no other updates or correspondence from dodge re: these recalls and what I cancan't do with the van (drive it, or not; under what conditions, etc...).”

NHTSA complaint #11325763, filed 2020-05, 15,000 miles

Other or unknown: “The 2018 Ram Promaster 1500 appears to have a manufacture defect with the Engine Coolant Reservoir bottle. Based on my research and due to the lack of national shortage of the OEM coolant reservoir replacement (even after market are out of stock), the reservoir has a soft spot on the tank which allows coolant to leak. The leak appears to be in the same location/spot with my leak in conjunction with others who are experiencing this issue.”

NHTSA complaint #11457106, filed 2022-03

Transmission and drivetrain: “Our 2018 Promaster van was idling in our driveway in park, no emergency brake on as I ran across the front of it to grab a shirt/pants for the cleaners. It was hot and wanted the van to cool off in august in el dorado hills, ca. The van which was pointing downhill towards our backyard and I was in the house and back out in 30 seconds and the van moved on itself down the hill, through the backyard into my neighbors property into a oak tree. When I got down with my neighbor, a retired policemen, verified it was still in park. …”

NHTSA complaint #11318699, filed 2020-03, 29,000 miles

Mileage when problems were reported

80% of the 15 complaints with a mileage were filed for vehicles with under 50,000 miles; the middle half falls between 3,000 and 32,584 miles.

47%0–1013%10–2520%25–500%50–7520%75–1000%100–1500%150+
Share of complaints by mileage when the problem was reported, in thousands of miles (15 complaints with mileage). Red bars: under 50,000 miles. Bucket widths differ. Median: 11,000 miles.

Complaints by year filed

Trend: stable. Complaints filed in the last 3 full calendar years are within 25% of the 3 years before.

2018720192020202120222023202420252026
Complaints by year the complaint was filed with NHTSA. Red bars: the last 3 full calendar years used for the trend. The current year (2026) is partial.

Recalls and investigations

See all 10 recalls for the 2018 Ram Promaster → · Check a VIN at nhtsa.gov/recalls

Technical service bulletins

TSBs are manufacturer notes to dealers about known repair procedures. They are not recalls and do not by themselves mean a vehicle has a fault. 327 on record; the latest 10 are shown.

See all 327 bulletins →

Other model years of the Ram Promaster

YearComplaintsMedian miRecallsCrash ★MPGScore (50 = typical)Trend
202566005———Too new
20241140,0007———Too new
20239536,5006——75 · MoreToo new
20226826,6029——80 · MoreRising
202111120,0008——100 · MoreRising
20204264,3155——36 · TypicalRising
20196047,3549——42 · TypicalRising
20183811,00010——45 · TypicalStable
20175742,00010——49 · TypicalFalling
20163347,00014——19 · FewerStable
20156139,04912——51 · TypicalFalling
20147112,00012——69 · MoreStable

All Ram Promaster model years · Best and worst years by complaints

Frequently asked questions

How many NHTSA complaints does the 2018 Ram Promaster have?

NHTSA recorded 38 consumer complaints for the 2018 Ram Promaster as of Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

What part of the 2018 Ram Promaster is reported most often?

Electrical system is named most often, in 11 complaints (29% of the total), followed by engine with 11.

Has the 2018 Ram Promaster been recalled?

NHTSA lists 10 recall campaigns for this model year. To check a specific vehicle, enter its VIN at nhtsa.gov/recalls.

At what mileage are problems with the 2018 Ram Promaster reported?

Among the 15 complaints that include a mileage, the median is 11,000 miles and the middle half falls between 3,000 and 32,584 miles; 80% were filed for vehicles with under 50,000 miles.

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

Complaint counts come from NHTSA’s public complaint database; we count each complaint once. The source records for this vehicle are on nhtsa.gov. Scores and trends are our own summaries of that data, described in the methodology. This page is not legal, safety or repair advice: for a specific vehicle, check its VIN at nhtsa.gov/recalls and ask a qualified mechanic. See an error? Tell us.