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Visibility (wipers, defrost, mirrors)Part report

2018 Ram Promaster Visibility (wipers, defrost, mirrors) Problems

Complaints
4about this part
Share
11%of 38 total for the year
Median mileage
55miles
Trend
Not enough dataFewer than 15 complaints, too few for a reliable trend.

NHTSA recorded 4 complaints about the visibility of the 2018 Ram Promaster, 11% of the 38 complaints for this model year. Where a mileage was given, the median is 55 miles. 2 of these say a crash was involved, according to the filers.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“The windshield design presents a safety hazard. The windshield is too low to allow the driver to see overhead traffic lights. Dodge has told me to lower the seat to improve visibility, but on my model there is no adjustment. It might be possible to make this adjustment on other models, but not mine.”

NHTSA complaint #11129394, filed 2018-09, 4,000 miles

“There are two visibility issues that create a safety hazard. First, the windshield does not extend high enough to give a sufficient view of the road. A driver of average height has to bend forward see the whole road. Overhead traffic lights are impossible to see when sitting in an upright position. Second, the visibility out the driver side is obstructed by a thick door panel and a poorly designed rearview mirror.”

NHTSA complaint #11115559, filed 2018-08, 55 miles

“Driver's side exterior mirror design flaw/failure. Safety of self and others at risk due to lack of visibility in checking for clear rear and lateral traffic. Mirror shakes uncontrollably and or is unable to be adjusted for proper viewing of rear and lateral traffic. Many warranty claims have been submitted through dealerships as well as various online complaints having been issued. No in-dash warning lamps or messages would appear for this type issue. This issue appears to be affecting driver's side mirror only and not passenger side. …”

NHTSA complaint #11504828, filed 2023-01

Related service bulletins

Visibility (wipers, defrost, mirrors): other model years

YearComplaintsShare of year
202419%
202311%
202211%
202122%
2020410%
201923%
2018411%
201724%
201613%
201523%

Other parts of the 2018 Ram Promaster

Electrical system
11 complaintsEngine
11 complaintsOther or unknown
7 complaintsTransmission and drivetrain
7 complaintsBrakes
3 complaintsSteering
2 complaintsBody and structure
2 complaintsTires
2 complaintsAir bags
1 complaintsElectronic stability control
1 complaintsEngine cooling
1 complaintsExterior lighting
1 complaints

← All problems reported for the 2018 Ram Promaster

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology