2022 Ram Promaster Problems

What owners report

Owners of this model year most often report power steering trouble, usually traced to water getting into connectors and wiring at the steering rack, which leaves the wheel hard to turn or jerking. Advanced driver-assistance features draw the next largest share of complaints, particularly the collision warning and adaptive cruise systems shutting off or applying the brakes on their own. Most reports come in during the first few years and often within the first 50,000 miles, though steering failures show up at a range of mileages.

1. 1
   Steering

   Power steering assist loss from water in steering connectors

   • 23 complaints (34%)
   • median 41,000 mi at 4.5 yrs old (3 state mileage, few)
   • filed 2022–2026

   Complaints describe the steering suddenly becoming very hard to turn, sometimes with violent jerking of the wheel, often at low speed or while parking but also at highway speeds. Owners report multiple warning messages at the same time, such as service power steering, hill start assist, ESC, and collision warning. Several dealers found water and corrosion inside connectors and wiring at the steering rack and replaced the rack, harnesses, or both; owners also describe long waits for parts and repairs quoted outside warranty. Reported from roughly 21,000 to 69,000 miles, often after rain or normal wet-road driving.

   Recall 26V6210004 related service bulletins

   What to check: Ask whether the steering rack and harness connectors have been inspected or replaced, and check for any record of water intrusion at the steering connectors. Note any intermittent heavy steering or warning chimes during a test drive, especially after wet weather.

   2 excerpts from owner complaints in NHTSA records

   “My vehicle started to have an extremely aggressive shaking steering wheel when trying to turn into a parking lot leaving me stuck in the road for 10minutes not being able to turn without it jerking aggressively. Turns out its a common issue and caused by faulty plugs under vehicle going to the power steering motor that let water in and corrode the plugs/wiring. Dealer suggested I replace 2 wiring harnesses and motor.”

   NHTSA complaint #11699640, filed 2025-11

   “The electronic power steering has failed on my 2022 Ram Promaster with 38,000 miles. While driving the steering wheel began jerking violently and couldn't be controlled. It seemed like there was a legitimate chance of the vehicle rolling over on the highway. The issue was reproduced and confirmed by a Ram Dealer in my area. The dealer stated verified customer complaint intermittent lack of power steering assist at times. …”

   NHTSA complaint #11682200, filed 2025-08
2. 2
   Forward collision avoidance

   Forward collision warning shutting off or braking on its own

   • 13 complaints (19%)
   • median 20,750 mi at 3.8 yrs old (4 state mileage, few)
   • filed 2022–2026

   Owners describe the forward collision warning switching itself off and the system failing to restart, sometimes returning after a restart and sometimes not. Others report the van braking hard on its own while driving or with adaptive cruise set, often after the traffic sign recognition picks up a lower limit than the road actually has. Dealers have replaced forward-facing cameras in some cases, and other owners say the problem could not be reproduced or repaired. Reported across a wide mileage range, including within the first several thousand miles.

   Recall 25V330000Recall 24V4360001 related service bulletin

   What to check: Confirm the collision warning and camera systems are on and functioning when you start the van, and check whether the rearview camera recalls for this vehicle were completed. Ask whether the forward-facing camera has ever been replaced.

   2 excerpts from owner complaints in NHTSA records

   “Promaster 3500 Forward Collision Warning turning itself off in Uconnect. Uconnect is where you can turn off FCW or set it to warning only, or warning and braking. I want it ON all the time but it keeps setting itself OFF. I turn on the vehicle and I see the warning light indicating it is turned OFF. I have to go into setting and set it manually. I will travel to get gas and when I re start the vehicle it is set OFF again. …”

   NHTSA complaint #11742434, filed 2026-06

   “The forward collision light has been on but has not been affecting driving. Since I saw that here I figured it was worth mentioning. I have mentioned this to the dealership that is handling the current recalls as well. The more pressing issue is the steering. It happened once before where I was backing up and the steering wheel became difficult to rotate and violently jerking back against the direction of rotation. After shutting down the van and restarting it the issue had seemingly gone away. …”

   NHTSA complaint #11752975, filed 2026-07
3. 3
   Forward collision avoidance

   Adaptive cruise and traffic sign assist changing speed or

   • 8 complaints (12%)
   • typically at 1.1 yrs old
   • filed 2022–2024

   Complaints focus on adaptive cruise control combined with traffic sign assist, which owners say changes the set speed or slows the van without confirmation when it misreads a sign. Owners describe sudden deceleration on highways after the system reacts to an off-ramp or lower-speed sign. They also report that the setting must be turned off again after every restart and that dealers could not find a fault. Mostly described on highway driving; mileage varies.

   What to check: During a test drive, try adaptive cruise and traffic sign recognition and see how the van responds to passing speed limit signs; ask whether the owner knows how to disable sign-based speed adjustment.

   2 excerpts from owner complaints in NHTSA records

   “Is intelligent speed assist implemented backward in the new Ram Promaster 3500? I attached a screenshot of the owners manual page describing how it should be working. I have experience several instances of the van automatically slamming on the brakes when traveling down the highway when the van recognizes a 25 mph speed limit sign for an off ramp. I have not been the only one. There are other posts about similar situations on the Ram Promaster Facebook page. I have a 2023 Solis 59PX that is built on the (new) 2022 Ram 3500 chassis. …”

   NHTSA complaint #11492218, filed 2022-11

   “When driving on a freeway or highway, without cruise control on, & the pavement surface changes color &/or texture (eg: going onto a bridge/overpass) the vehicle will decelerate quickly & without us pressing the brakes. All the systems were checked by Dodge Ram & were showing no errors with software etc, as we thought this was traction control not working properly due to a software problem etc.”

   NHTSA complaint #11545427, filed 2023-09
4. 4
   Body and structure

   Water leaking into the cabin and engine area

   • 8 complaints (12%)
   • median 25,500 mi at 3.1 yrs old (2 state mileage, few)
   • filed 2022–2026

   Owners report water entering through the cowl area between the windshield and hood, soaking the engine bay and, in some cases, reaching the intake. Others describe roof leaks that recurred after dealer sealing attempts and sliding-door lock and latch problems, including a door that could not be unlocked manually. Dealers have resealed panels and, in some cases, the work did not hold. Reported from near-new vehicles through the first few years of ownership.

   Recall 24V416000

   What to check: Inspect the cowl seal and look for water stains or dampness in the engine bay and under the floor after rain, and check the roof seams. Try the sliding door and its locks, including the manual unlock, before buying.

   2 excerpts from owner complaints in NHTSA records

   “I'd like to report a safety issue with the RAM PROMASTER 3500 chassis. Ours is a Winnebago Solis PX Campervan. The sliding van side door is often impossible to open from the inside. There is a plastic lever that doesn't catch and is ineffective. I've been locked in many times after pulling and pulling on it and when the front seats are turned around for camping it's difficult to use the front doors to exit. Obviously, in case of an emergent need to get out of the van, this is dangerous. …”

   NHTSA complaint #11489179, filed 2022-10

   “The engine cowl between the windshield and the hood has been failing since day 1. This is a 2023/2022 Promaster 2500/Winnebago Solis. Winnebago says RAM is responsible and RAM says it is a non issue. The engine bay floods every time it rains. I have to cover it in and out to hopefully prevent engine and computer damage. There are many hundreds of events of flooding and damage with no admission of cowl and windshield damage. With fires becoming more prevalant, I am concerned with a fire, a life threat to me and my family. …”

   NHTSA complaint #11592093, filed 2024-06
5. 5
   Brakes

   Rear brake problems and long waits for brake parts

   Mentioned in 5 of 60 sampled complaints

   Some owners describe the brake pedal going to the floor with grinding or pulsing while driving, and dealers telling them the behavior was normal or finding nothing wrong. Others report that rear brake service parts were unavailable for long periods, and one complaint notes a brake actuator that came apart and disabled emergency braking and cruise control. The parking brake reportedly applied by itself when starting off on slopes in another report. Described at various mileages, including one report near 40,000 miles.

   1 related service bulletin

   What to check: Test the brakes at low speed and listen for grinding or vibration, and ask for brake service records. Check that the electronic parking brake releases normally when starting on an incline.

   2 excerpts from owner complaints in NHTSA records

   “Absolutely ZERO service parts availability for over a year now for the REAR BRAKE SYSTEM. no Rotors, brake pads, caliper assemblies from any RAM dealer in the US. This is a relatively new vehicle, however we cannot service our brake system because RAM will not supply the market with service parts!”

   NHTSA complaint #11526234, filed 2023-06

   “This is a brand new purchased vehicle on April 18. I experienced complete brake failure was able to get off the interstate and the brakes vibrated would smash down as vibrating and then ground against metal is what it sounded like when I would press. I had it flatbed towed, and the truck driver also noted the problem. Once the truck was back at my home it no longer had the problem. I took it to a dealership. They did not find anything wrong. …”

   NHTSA complaint #11585568, filed 2024-04

Buying note. Check the steering system closely and ask for any repair history on the steering rack and wiring, since that is the most frequent complaint for this model year. It is also worth confirming which open recalls have been completed and testing the driver-assistance features and brakes on a test drive.

Summary written with AI from a sample of 60 NHTSA complaints for this model year (picked at random, with complaints that state a mileage and recent ones taken first), then checked automatically against the source records. Where a problem shows a complaint count, every complaint for this model year was matched with fixed keyword rules (written with AI and tested against the sample), and the mileage, age and repair figures are calculated from those complaints; owners' figures are as stated, not verified. Other counts refer to the sample. The excerpts come from NHTSA's public complaint records and are unverified; capitalisation is normalised, NHTSA staff notes are removed, and shortened text ends with “…”. Something wrong? Request a correction.