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Ram PromasterModel year report

2024 Ram Promaster Problems

Compared with other Ram Promaster years

Too new to compare

Based only on NHTSA complaints, recalls and investigations. Not adjusted for how many vehicles were sold, and not a reliability rating. How this is calculated

Complaints
11filed with NHTSA
Median mileage
40,000miles, 1 complaints with mileage
Recalls
7campaigns on record
Trend
Too newThis model year is less than 4 years old, so a trend is not meaningful yet.

Sources: NHTSA records for the 2024 Ram Promaster (complaints, recalls, investigations). Report an error

NHTSA recorded 11 consumer complaints for the 2024 Ram Promaster. The part named most often is electrical system, with 3 complaints (27% of the total), followed by engine (3) and forward collision avoidance (3). 1 of the complaints include a mileage, and 100% of those were filed for vehicles with under 50,000 miles; the median is 40,000 miles. Of all complaints, 1 a fire, according to the filers. NHTSA lists 7 recall campaigns and 125 technical service bulletins for this model year. Electrical system complaints overlap with 2 recall campaigns covering the software and 59 technical service bulletins filed under the same part. Engine complaints overlap with 30 technical service bulletins filed under the same part.

This model year has fewer than 25 complaints on record, so the numbers below can change a lot with a few new reports.

Which parts are reported most

Complaints can name more than one part, so the counts add up to more than the total. Select a part to see its complaints, recalls and bulletins.

Example complaints

Electrical system: “While driving down the interstate, the vehicle shut off completely without warning. I had to put it in park and quickly turn it back on. It drove for a few hundred miles and did it again. Then, at miles 9769 and 9980 it did it again. 4 times in less than 10,000 miles on the vehicle. No engine warnings, nothing. Just shuts off at all different speeds, without warning. Dashboard completely shuts off, and vehicle does not coast - just comes to an almost immediate stop.”

NHTSA complaint #11649990, filed 2025-03

Engine: “Vehicle is overheating without gauges showing a problem. Had a mechanic check it out and the cooling fans are not working. I have seen there is a recall for this problem, but my VIN is not listed. This is a known problem, but RAM needs to widen their scope of vehicles that are affected by this fire risk.”

NHTSA complaint #11726803, filed 2026-03

Forward collision avoidance: “Adaptive Cruise Control (ACC) randomly quits working, produces a yellow warning light and digital message saying it has failed and service required. This failure happens at completely random times and last for hours to days and then randomly starts working again. This began happening after purchase in 2024 and was first sent into the dealership for repair in May 2024. The problem persisted with additional dealership visits in: June 2024, Sept. 2024, Jan. 2025, May 2025, Sept. 2025, Oct. 2025, Jan. 2026. Now my warranty is expired and dealership is refusing to work on the vehicle. …”

NHTSA complaint #11736213, filed 2026-05

Other or unknown: “I need to file a complaint because there is no fix available for this and the recall has been in place for almost 9 months - i have been unable to rent or sell or use this vehicle with the open recall that there's no fix in place for. I heard that Stellantis (FCS USA) had said that these vehicles that were outfitted for private use were not under the recall anymore, but i'm not seeing any information to this effect. on some VIN recall lookup sites, it doesn't show anyrecalls. …”

NHTSA complaint #11743579, filed 2026-06

Mileage when problems were reported

100% of the 1 complaints with a mileage were filed for vehicles with under 50,000 miles; the middle half falls between 40,000 and 40,000 miles.

0%0–100%10–25100%25–500%50–750%75–1000%100–1500%150+
Share of complaints by mileage when the problem was reported, in thousands of miles (1 complaints with mileage). Red bars: under 50,000 miles. Bucket widths differ. Median: 40,000 miles.

Complaints by year filed

This model year is less than 4 years old, so a trend is not meaningful yet.

2025202610
Complaints by year the complaint was filed with NHTSA. Red bars: the last 3 full calendar years used for the trend. The current year (2026) is partial.

Recalls and investigations

See all 7 recalls for the 2024 Ram Promaster → · Check a VIN at nhtsa.gov/recalls

Technical service bulletins

TSBs are manufacturer notes to dealers about known repair procedures. They are not recalls and do not by themselves mean a vehicle has a fault. 125 on record; the latest 10 are shown.

See all 125 bulletins →

Other model years of the Ram Promaster

YearComplaintsMedian miRecallsCrash ★MPGScore (50 = typical)Trend
202566005———Too new
20241140,0007———Too new
20239536,5006——75 · MoreToo new
20226826,6029——80 · MoreRising
202111120,0008——100 · MoreRising
20204264,3155——36 · TypicalRising
20196047,3549——42 · TypicalRising
20183811,00010——45 · TypicalStable
20175742,00010——49 · TypicalFalling
20163347,00014——19 · FewerStable
20156139,04912——51 · TypicalFalling
20147112,00012——69 · MoreStable

All Ram Promaster model years · Best and worst years by complaints

Frequently asked questions

How many NHTSA complaints does the 2024 Ram Promaster have?

NHTSA recorded 11 consumer complaints for the 2024 Ram Promaster as of Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

What part of the 2024 Ram Promaster is reported most often?

Electrical system is named most often, in 3 complaints (27% of the total), followed by engine with 3.

Has the 2024 Ram Promaster been recalled?

NHTSA lists 7 recall campaigns for this model year. To check a specific vehicle, enter its VIN at nhtsa.gov/recalls.

At what mileage are problems with the 2024 Ram Promaster reported?

Among the 1 complaints that include a mileage, the median is 40,000 miles and the middle half falls between 40,000 and 40,000 miles; 100% were filed for vehicles with under 50,000 miles.

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

Complaint counts come from NHTSA’s public complaint database; we count each complaint once. The source records for this vehicle are on nhtsa.gov. Scores and trends are our own summaries of that data, described in the methodology. This page is not legal, safety or repair advice: for a specific vehicle, check its VIN at nhtsa.gov/recalls and ask a qualified mechanic. See an error? Tell us.