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Recall campaign20V036000

Recall 20V036000: 2014–2019 Ram Promaster

Power train › Automatic transmission › Lever and linkage › Column shift
Report received
Jan 23, 2020
Manufacturer
Chrysler (FCA US LLC)
Potentially affected
222,207vehicles
Model years
2014–2019

Check your own vehicle. A recall applies only to vehicles within the affected build range. Enter your VIN at nhtsa.gov/recalls. Recall repairs are free at a franchised dealer.

What NHTSA recorded

Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram ProMaster vehicles equipped 3.6L engines. The transmission shifter cable may separate and disconnect from the transmission, causing the vehicle to not perform shifts intended by the driver and the gear shift lever position not matching the actual transmission gear.

Possible consequence

The driver may be unaware of the actual gear position and unintended vehicle movement can occur, increasing the risk of a crash.

Remedy

Chrysler will notify owners, and dealers will replace the transmission shift cable, free of charge. The recall began May 26, 2020. Owners may contact Ram Trucks at 1-866-726-4636. Chrysler's number for this recall is W00.

Affected model years

Pages for each model year show complaints, parts, mileage and other recalls.

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 28, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.