Recall 19V333000: 2014–2019 Ram Promaster and 1 other model
- Report received
- Apr 29, 2019
- Manufacturer
- New England Wheels
- Potentially affected
- 544vehicles
- Model years
- 2014–2019
Check your own vehicle. A recall applies only to vehicles within the affected build range. Enter your VIN at nhtsa.gov/recalls. Recall repairs are free at a franchised dealer.
What NHTSA recorded
New England Wheels (New England) is recalling certain 2014-2018 Ford Transit and 2014-2019 Ram Promaster 2500 and 3500 vehicles modified to be equipped with Freedman Go-ES Foldaway seats. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.
Possible consequence
In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.
Remedy
New England has notified owners, directing them to contact Freedman for repairs to the foldaway seats, free of charge. The recall began May 27, 2019. Owners may contact Freedman customer service at 1-800-443-4540 or New England at 1-800-886-9247.
Affected model years
Pages for each model year show complaints, parts, mileage and other recalls.
- 2014 Ford Transit3 complaints
- 2015 Ford Transit193 complaints
- 2016 Ford Transit156 complaints
- 2017 Ford Transit98 complaints
- 2018 Ford Transit58 complaints
- 2014 Ram Promaster71 complaints
- 2015 Ram Promaster61 complaints
- 2016 Ram Promaster33 complaints
- 2017 Ram Promaster57 complaints
- 2018 Ram Promaster38 complaints
- 2019 Ram Promaster60 complaints
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.