2017 Ram PromasterService bulletins

2017 Ram Promaster Technical Service Bulletins

329 technical service bulletins (TSBs) are on record for the 2017 Ram Promaster. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

10221153Apr 17, 2021Electrical system, Equipment. Battery Tester Warranty Code Procedures, Midtronics Charger Update Process
10221152Apr 16, 2021Electrical system, Equipment. Battery Tester Warranty Code Procedures, Medtronic Update Process
10221150Apr 16, 2021Transmission and drivetrain. Gear Ratio DTC?s, Transmission Shift Concerns, Does Not Shift At Times, Shudders
10221098Apr 7, 2021Brakes, Transmission and drivetrain, Body and structure. Remanufactured Transmission Assembly 1. All Promaster (VF) 3.6L/62TE equipped vehicles: a) If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) must be replaced as they are one-time usage. b) Vehicles built prior to 10/23/2015 requires Service Kit PN 68461214AA; includes Transmission Isolator PN 68264483AA, and Adaptation Bracket…
10221097Apr 7, 2021Transmission and drivetrain. Transmission Kit with Torque Converter 1. All Promaster (VF) 3.6L/62TE equipped vehicles. If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) are one-time usage.
10221096Apr 7, 2021Transmission and drivetrain. Transmission,Trans Oil Pump,Torque Converter, Flexplate, Rear Seal, Engine NOTE: FOR ALL PROMASTER (VF) 3.6L/62TE EQUIPPED VEHICLES: IF THE TRANSMISSION BRACKET TO THE TRANSMISSION CASE FASTENERS ARE REMOVED DURING SERVICING, THE FASTENERS (Part Number 06511385A$) ARE ONE TIME USEAGE, AND MUST BE REPLACED, AND PROPERLY TORQUED TO 105 NM.
10193951Apr 7, 2021Body and structure, Brakes, Transmission and drivetrain. Remanufactured Transmission Assembly 1. All Promaster (VF) 3.6L/62TE equipped vehicles: a) If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) must be replaced as they are one-time usage. b) Vehicles built prior to 10/23/2015 requires Service Kit PN 68461214AA; includes Transmission Isolator PN 68264483AA, and Adaptation Bracket…
10193949Apr 7, 2021Transmission and drivetrain, Suspension, Back-over prevention (rear camera)…. Transmission,Trans Oil Pump,Torque Converter, Flexplate, Rear Seal, Engine NOTE: FOR ALL PROMASTER (VF) 3.6L/62TE EQUIPPED VEHICLES: IF THE TRANSMISSION BRACKET TO THE TRANSMISSION CASE FASTENERS ARE REMOVED DURING SERVICING, THE FASTENERS (Part Number 06511385A$) ARE ONE TIME USEAGE, AND MUST BE REPLACED, AND PROPERLY TORQUED TO 105 NM.
10221123Apr 1, 2021Engine cooling, Transmission and drivetrain. 62TE 6-Speed Transmission Cracked Torque Converter (TC) Piston Repair Index, To Aid In Diagnosis And Repair
10193976Apr 1, 2021Engine cooling, Transmission and drivetrain. 62TE 6-Speed Transmission Cracked Torque Converter (TC) Piston Repair Index, To Aid In Diagnosis And Repair
10220839Mar 31, 2021Engine cooling, Transmission and drivetrain. Transmission,Trans Oil Pump,Torque Converter, Flexplate, Rear Seal, Engine NOTE: FOR ALL PROMASTER (VF) 3.6L/62TE EQUIPPED VEHICLES: IF THE TRANSMISSION BRACKET TO THE TRANSMISSION CASE FASTENERS ARE REMOVED DURING SERVICING, THE FASTENERS (Part Number 06511385A$) ARE ONE TIME USEAGE, AND MUST BE REPLACED, AND PROPERLY TORQUED TO 105 NM.
10190667Mar 31, 2021Engine cooling. Customer complaint may include engine oil leak/consumption.
10190589Mar 31, 2021Engine cooling. ADAPTER, Engine Oil Filter (Pentastar V6) All vehicles equipped with a 3.2L or 3.6L except for model year 2014 vehicles with leak concern: 1) Ensure the Oil Filter Adapter (OFA) Cap O-ring is seated in the proper groove in the cap and not damaged or cut. 2) If replacing the (OFA) due to a leak detected between (OFA) and block. Ensure the torque on the 5 bolts are torqued to 12nm. If not record the actual values…
10190587Mar 31, 2021Transmission and drivetrain. Transmission Kit with Torque Converter 1. All Promaster (VF) 3.6L/62TE equipped vehicles. If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) are one-time usage.
10190586Mar 31, 2021Transmission and drivetrain. Transmission,Trans Oil Pump,Torque Converter, Flexplate, Rear Seal, Engine NOTE: FOR ALL PROMASTER (VF) 3.6L/62TE EQUIPPED VEHICLES: IF THE TRANSMISSION BRACKET TO THE TRANSMISSION CASE FASTENERS ARE REMOVED DURING SERVICING, THE FASTENERS (Part Number 06511385A$) ARE ONE TIME USEAGE, AND MUST BE REPLACED, AND PROPERLY TORQUED TO 105 NM.
10220494Feb 11, 2021Engine cooling. Cooling fan module VIN Required when placing Order
10188618Feb 11, 2021Engine cooling, Equipment. Cooling fan module VIN Required when placing Order
10220531Feb 8, 2021Transmission and drivetrain. Transmission And Transmission Bracket Service
10188735Feb 8, 2021Transmission and drivetrain, Equipment. Transmission And Transmission Bracket Service
10220491Feb 3, 2021Engine cooling. RADIATOR, Engine Cooling For radiator leak concerns, please contact FCA Redacted Content If no response in 15 minutes, proceed with repair. Please email VIN, dealer code, mileage and picture of the leak to: FCA Redacted Content
10188615Feb 3, 2021Engine cooling. RADIATOR, Engine Cooling For radiator leak concerns, please contact FCA Redacted Content If no response in 15 minutes, proceed with repair. Please email VIN, dealer code, mileage and picture of the leak to: FCA Redacted Content
10220590Feb 2, 2021Body and structure. Split/Crack of Metal Body Side Door Check Strap This bulletin involves retrofitting the door check strap mounting on the body side. The customer may notice a metal split or crack on the body side on either the driver or passenger side of the door check strap area
10188794Feb 2, 2021Body and structure. Split/Crack of Metal Body Side Door Check Strap This bulletin involves retrofitting the door check strap mounting on the body side. The customer may notice a metal split or crack on the body side on either the driver or passenger side of the door check strap area
10215888Jan 21, 2021Electrical system, Equipment. Key Cannot Be Removed From Ignition
10187067Jan 21, 2021Equipment. Key Cannot Be Removed From Ignition
10224001Nov 18, 2020Transmission and drivetrain. Transmission,Trans Oil Pump,Torque Converter, Flexplate, Rear Seal, Engine NOTE: FOR ALL PROMASTER (VF) 3.6L/62TE EQUIPPED VEHICLES: IF THE TRANSMISSION BRACKET TO THE TRANSMISSION CASE FASTENERS ARE REMOVED DURING SERVICING, THE FASTENERS (Part Number 06511385A$) ARE ONE TIME USEAGE, AND MUST BE REPLACED, AND PROPERLY TORQUED TO 105 NM.
10184678Nov 18, 2020Transmission and drivetrain, Equipment. Transmission,Trans Oil Pump,Torque Converter, Flexplate, Rear Seal, Engine NOTE: FOR ALL PROMASTER (VF) 3.6L/62TE EQUIPPED VEHICLES: IF THE TRANSMISSION BRACKET TO THE TRANSMISSION CASE FASTENERS ARE REMOVED DURING SERVICING, THE FASTENERS (Part Number 06511385A$) ARE ONE TIME USEAGE, AND MUST BE REPLACED, AND PROPERLY TORQUED TO 105 NM.
10184378Nov 18, 2020Equipment, Engine cooling, Transmission and drivetrain. Transmission,Trans Oil Pump,Torque Converter, Flexplate, Rear Seal, Engine NOTE: FOR ALL PROMASTER (VF) 3.6L/62TE EQUIPPED VEHICLES: IF THE TRANSMISSION BRACKET TO THE TRANSMISSION CASE FASTENERS ARE REMOVED DURING SERVICING, THE FASTENERS (Part Number 06511385A$) ARE ONE TIME USEAGE, AND MUST BE REPLACED, AND PROPERLY TORQUED TO 105 NM.
10223929Oct 21, 2020Equipment. No Start, DTC U0426-31 Minikrypt Error, Key Stuck
10183040Oct 21, 2020Equipment, Engine. No Start, DTC U0426-31 Minikrypt Error, Key Stuck
10181500Sep 2, 2020Engine, Engine cooling. Cooling fan module VIN Required when placing Order ~
10221852Aug 25, 2020Engine cooling. Safety Recall VB2 Engine Cooling Fan Parts Ordering
10180242Aug 25, 2020Equipment, Engine cooling. Safety Recall VB2 Engine Cooling Fan Parts Ordering
10221831Aug 19, 2020Electrical system, Transmission and drivetrain. (Revision A) No Start No Crank ? Starter Will Not Engage And There Are No Related Codes Or Concerns
10221788Aug 19, 2020Transmission and drivetrain. Transmission,Trans Oil Pump,Torque Converter, Flexplate, Rear Seal, Engine NOTE: FOR ALL PROMASTER (VF) 3.6L/62TE EQUIPPED VEHICLES: IF THE TRANSMISSION BRACKET TO THE TRANSMISSION CASE FASTENERS ARE REMOVED DURING SERVICING, THE FASTENERS (Part Number 06511385A$) ARE ONE TIME USEAGE, AND MUST BE REPLACED, AND PROPERLY TORQUED TO 105 NM.
10221787Aug 19, 2020Equipment. USB PORT, Media Hub For Android Auto and Apple Carplay issues, do not replace this part. Android Auto and Apple Carplay applications may not operate with the vehicle if an aftermarket cable is being used. Verify the functionality of these applications using an OEM Apple Lightning cable or an OEM provided USB cable for Android phones before performing any additional troubleshooting. For questions regarding Android…
10180221Aug 19, 2020Transmission and drivetrain, Electrical system, Engine. (Revision A) No Start No Crank ? Starter Will Not Engage And There Are No Related Codes Or Concerns
10180178Aug 19, 2020Engine, Transmission and drivetrain, Suspension, Equipment. Transmission,Trans Oil Pump,Torque Converter, Flexplate, Rear Seal, Engine NOTE: FOR ALL PROMASTER (VF) 3.6L/62TE EQUIPPED VEHICLES: IF THE TRANSMISSION BRACKET TO THE TRANSMISSION CASE FASTENERS ARE REMOVED DURING SERVICING, THE FASTENERS (Part Number 06511385A$) ARE ONE TIME USEAGE, AND MUST BE REPLACED, AND PROPERLY TORQUED TO 105 NM.
10180177Aug 19, 2020Equipment. USB PORT, Media Hub For Android Auto and Apple Carplay issues, do not replace this part. Android Auto and Apple Carplay applications may not operate with the vehicle if an aftermarket cable is being used. Verify the functionality of these applications using an OEM Apple Lightning cable or an OEM provided USB cable for Android phones before performing any additional troubleshooting. For questions regarding Android…
10221783Aug 13, 2020Engine cooling. Cooling fan module VIN Required when placing Order
10180173Aug 13, 2020Engine cooling. Cooling fan module VIN Required when placing Order
10223559Jun 30, 2020Lane departure. Blind Spot Or Park Assist Warnings, False Activation
10177504Jun 30, 2020Electrical system. Blind Spot Or Park Assist Warnings, False Activation
10176476May 20, 2020Engine, Transmission and drivetrain. Remanufactured Transmission Assembly 1. All Promaster (VF) 3.6L/62TE equipped vehicles: a) If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) must be replaced as they are one-time usage. b) Vehicles built prior to 10/23/2015 requires Service Kit PN 68461214AA; includes Transmission Isolator PN 68264483AA, and Adaptation Bracket…
10176558May 18, 2020Equipment. Repair Eligibility For Ram Promaster Recalls BusinessLink Dealers Only
10176531May 12, 2020Fuel system, Equipment, Engine cooling. Oil Leak From The Front Timing Gear Housing Gasket. (Note: ETL, ETK, ETM, ETN Diesel Engines)
10175743Apr 30, 2020Equipment, Body and structure. Disinfectant Solution Recommended for COVID-19
10175735Apr 22, 2020Equipment, Electrical system. Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary.
10175624Apr 22, 2020Suspension. CHECK, Front Door When servicing the Check strap or hinge an updated pin bushing - 68445193A$ and push nut - 68445606A$ need to be installed.
10175733Apr 21, 2020Fuel system. Possible Driveability Issues due to the Winter-Blend Fuel into the Warmer Season

← All problems reported for the 2017 Ram Promaster

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.