Recall 04V442000: 2002–2003 Ford Mountaineer and 1 other model

Report received

Sep 13, 2004

Manufacturer

Ford motor company

Potentially affected

955,732vehicles

Model years

2002–2003

Check your own vehicle. A recall applies only to vehicles within the affected build range. Enter your VIN at nhtsa.gov/recalls. Recall repairs are free at a franchised dealer.

What NHTSA recorded

On certain sport utility vehicles, the liftgate glass strut may become disengaged or the hinge may fracture allowing the glass to fall and possibly break.

Possible consequence

If the hinge should fracture, there is a potential for the glass to fall and ultimately break and personal injuries could occur.

Remedy

Dealers will have the liftgate glass strut brackets and glass hinges replaced. For the vehicles built from august 1, 2000 through march 3, 2002, the dealers will replace the hinges and liftgate strut bracket. On vehicles built from march 3, 2002 through june 23, 2003, the dealers will only replace the hinges. The recall began on september 30, 2004. A postcard was sent to owners on december 27, 2004, advising them that parts are now available. Owners should contact ford at 1-800-392-3673.

Affected model years

Pages for each model year show complaints, parts, mileage and other recalls.

• 2002 Ford Explorer3,295 complaints
• 2003 Ford Explorer1,131 complaints
• 2002 Ford Mountaineer11 complaints
• 2003 Ford Mountaineer3 complaints