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Recall campaign10V243000

Recall 10V243000: 2007–2009 Ford E-350 and 2 other models

Equipment adaptive/mobility
Report received
Jun 4, 2010
Manufacturer
Mobility transportation services
Potentially affected
60vehicles
Model years
2007–2009

Check your own vehicle. A recall applies only to vehicles within the affected build range. Enter your VIN at nhtsa.gov/recalls. Recall repairs are free at a franchised dealer.

What NHTSA recorded

Mobility transportation (mts) is recalling certain model year 2007 through 2009 conversion vans built on ford e150, e250, and e350 chassis from september 16, 2008 through april 15, 2009 and fitted with certain ricon s series and k series l-model wheelchair lifts. Due to a problem in the software that controls the lift's "up" function, should the "up" button be released before the floor level limit switch is activated, the lift may continue its upward travel and may overrun the floor level cut off point.

Possible consequence

When the platform overruns the vehicle floor level and stops at an angle from 15-20 degrees, it is possible for a person in a wheelchair to tip over and for someone standing on the platform to fall, possibly resulting in injuries.

Remedy

Mts will notify owners and the repairs will be performed by authorized ricon dealers free of charge. A software solution for this safety defect is under investigation. Until the software solution is available, ricon will provide owners with a bulletin outlining proper wheelchair lift operation and will ship owners a dvd-based training aid to promote proper lift operation at no cost. The safety recall began on october 18, 2010. Owners may contact ricon at 1-818-267-3000 or mts at 1-734-453-6452.

Affected model years

Pages for each model year show complaints, parts, mileage and other recalls.

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 28, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.