Skip to content
Recall campaign10V354000

Recall 10V354000: 2009 Ford Van

Equipment adaptive/mobility
Report received
Jul 30, 2010
Manufacturer
TURTLE TOP
Potentially affected
14vehicles
Model years
2009

Check your own vehicle. A recall applies only to vehicles within the affected build range. Enter your VIN at nhtsa.gov/recalls. Recall repairs are free at a franchised dealer.

What NHTSA recorded

Turtle top is recalling certain model year 2009 transit and shuttle buses equipped with certain ricon s series and k series l-model wheelchair lifts. The wheelchair lifts contain defective software that controls the lift up function. If the lift switch is released before the floor level limit switch is activated, the lift may continue its upward travel for approximately 1 second before stopping, and may travel past the floor level.

Possible consequence

When the platform overruns the vehicle floor level and stops at an angle from 15-20 degrees, it is possible for a person in a wheelchair to tip over and for someone standing on the platform to fall, possibly resulting in injuries.

Remedy

Turtle top is working with ricon and the repairs will be performed by authorized ricon dealers. Please see ricon's defect report 09e-061. Ricon will provide owners with a bulletin outlining proper wheelchair lift operation and will ship owners a dvd-based training aid to promote proper lift operation. The safety recall began on october 8, 2010. Owners may contact ricon customer service at 1-800-322-2884, or emailing at [email protected].

Affected model years

Pages for each model year show complaints, parts, mileage and other recalls.

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 28, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.