Recall 13V475000: 2012–2013 Ford Focus Electric and 2 other models

Report received

Oct 17, 2013

Manufacturer

Ford Motor Company

Potentially affected

23,000vehicles

Model years

2012–2013

Check your own vehicle. A recall applies only to vehicles within the affected build range. Enter your VIN at nhtsa.gov/recalls. Recall repairs are free at a franchised dealer.

What NHTSA recorded

Ford Motor Company (Ford) is recalling certain model year 2012-2013 Focus Electric vehicles and 2013 C-Max vehicles equipped with the Intelligent Access Push Button Start System. In the affected vehicles, there is no audible chime when the vehicle is operational and the driver's door is opened. Thus, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) No. 114, "Theft Protection and Rollaway Prevention."

Possible consequence

Without an audible door chime, a vehicle owner may open the door and exit the vehicle without being reminded that the vehicle is still operational, leaving the vehicle susceptible to theft.

Remedy

Ford will notify owners, and dealers will update the software for the door chime, free of charge. The recall began on October 30, 2013. Owners may contact the Ford customer relationship center at 1-866-436-7332. Ford's recall number is 13C07.

Affected model years

Pages for each model year show complaints, parts, mileage and other recalls.

• 2013 Ford C-MAX187 complaints
• 2013 Ford C-MAX Energi50 complaints
• 2012 Ford Focus Electric33 complaints
• 2013 Ford Focus Electric69 complaints